What Type of Services does Quality Homecare (Barnsley) Ltd offer?

Quality Homecare (Barnsley) Ltd offers Home Care.

How many Carers does Quality Homecare (Barnsley) Ltd employ?

Quality Homecare (Barnsley) Ltd employs 12 carers.

Quality Homecare (Barnsley) Ltd, Unit 22, Mount Osborne Business, Mount Osborne Industrial Park, Oakwell View, Barnsley, South Yorkshire S71 1HH

Quality Homecare (Barnsley) Ltd

Unit 22, Mount Osborne Business, Mount Osborne Industrial Park, Oakwell View, Barnsley S71 1HH

5 Reviews

Care Provided by Quality Homecare (Barnsley) Ltd

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Review from Lynne R (Daughter of Client) published on 2 December 2021 Submitted via Website • Report

Overall Experience

Quality Homecare supported my mother for a number of years until she passed away in April this year. The care she received was fantastic. The girls that supported her throughout the most difficult times were always caring, compassionate and understanding to all of her needs. I cannot thank them enough

for all the support they gave her. There was a certain member of staff in particular who was so understanding to the very end. Carers do one of the most difficult jobs for which they do not get the praise they truly deserve. I will always be thankful for the support they gave my mother, which allowed her to keep her independence and live in her own home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Philip T (Son of Client) published on 14 May 2018 Submitted via Website • Report

Overall Experience

Looked after my mum and went overboard to facilitate care mum needed. When mum had a fall didn't go to next client, stayed with her till she was taken to the hospital. Provided all help needed and more.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Paul S (Son of Client) published on 14 August 2017 Submitted via Website • Report

Overall Experience

I have used this company on a couple of occasions to look after my elderly mother and was satisfied with the service.
However, this time I was surprised at how inept they've become.
In early July I requested that they take care of my mother from August 10th until the 21st. This was all confirmed.

On the 20th of July, I spoke with a gentleman at the office about changing the dates by 2 days and he told me he'd phone me back. He never returned the call so after 3-4 days I rang back. I was not only informed that the dates couldn't be changed, which I expected due to the lateness of the request. I was then informed that they couldn't supply a service for the original dates which had already been confirmed by them.
At no time did anyone try and contact me to let me know that they were unable to attend my mother in any capacity.
I only found this out by phoning them myself on the 28th of July.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Jacqueline P (Daughter of Client) published on 22 May 2017 Submitted via Website • Report

Overall Experience

My very elderly mother has been receiving home care from Quality Homecare (Barnsley), for the last 2 and a half years, with a mixed experience of the service.

I am, however, very pleased to say that in the last 3 weeks, since her return from time in respite care, we have found the service from Quality

Homecare to be much improved. With less than 36 hours notice they put in place a service which we have found to be responsive, flexible, caring and reliable. We hope it continues as such!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Malcolm E (Client) published on 9 November 2016 Submitted via Website • Report

Overall Experience

Staff always complaining not having the time to carry out duties due to time allocation. Not always reliable. Incorrect billing. When staff not available we were asked by the office if we could manage by ourselves. Some staff not able to carry out duties for the clients due to their physical build .