Rainbow Care Solutions (Redditch)

2 Oak Tree Park, Burnt Meadow Road, Redditch B98 9NN
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2 Reviews
  • Rainbow Care Solutions (Redditch), Redditch
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Care Provided

Types of Home Care

  • Adult Home Care (18+)
  • Home Care for Children

Personal Care & Household Services

  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Good to Know

Person in charge

  • Florence Britton (Manager)
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Rainbow Care Solutions (Redditch) Reviews (2)

Over all time Rainbow Care Solutions (Redditch) has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
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2

Review from S G (Great-Nephew of Client) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rainbow helped the main carer, to care for my Great Uncle in the last few months of his life when he became bedbound. They used to come in 3 to 4 times a day and assist the main carer with his personal care and making him comfortable. They were very professional, supportive and well organised. They
were always very positive, well turned out and were there when they said they would be there. Although we're missing him, it was lovely, that the super carers at Rainbow at all times maintained his dignity and were such a big support to his main carer at a very tough time. Thanks so much!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E B (Granddaughter of Client) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Carers have failed to turn up or even contact to let them know that they won't be coming. No cars are provided to the carers so the carer turns up with boyfriends driving them around who wait on the drive, not appropriate and disturbs neighbors not to mention a safeguarding issue. Visits often around
twelve minutes for a half-hour appointment. A number of safeguarding issues have been raised in a formal complaint as well as with the discharge social worker. I would not recommend leaving this company in charge of looking after your vulnerable relatives! You will be disappointed and potentially worse!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Rainbow Care Solutions (Redditch)

What Type of Services does Rainbow Care Solutions (Redditch) offer?

Rainbow Care Solutions (Redditch) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Care Solutions (Redditch) to verify any information. View our terms and conditions. Rainbow Care Solutions (Redditch) has an Basic Service - more info.