Rainbow Care Solutions (Redditch)

I would not hesitate to recommend this company.

Rainbow helped the main carer, to care for my Great Uncle in the last few months of his life when he became bedbound. They used to come in 3 to 4 times a day and assist the main carer with his personal care and making him comfortable. They were very professional, supportive and well organised. They were always very positive, well turned out and were there when they said they would be there. Although we're missing him, it was lovely, that the super carers at Rainbow at all times maintained his dignity and were such a big support to his main carer at a very tough time. Thanks so much!

Carers have failed to turn up or even contact to let them know that they won't be coming. No cars are provided to the carers so the carer turns up with boyfriends driving them around who wait on the drive, not appropriate and disturbs neighbors not to mention a safeguarding issue. Visits often around twelve minutes for a half-hour appointment. A number of safeguarding issues have been raised in a formal complaint as well as with the discharge social worker. I would not recommend leaving this company in charge of looking after your vulnerable relatives! You will be disappointed and potentially worse!