Rainbow Care Solutions (Redditch) Reviews (2)
Over all time Rainbow Care Solutions (Redditch) has 2 reviews.
Review from S G (Great-Nephew of Client) published on 8 July 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rainbow helped the main carer, to care for my Great Uncle in the last few months of his life when he became bedbound. They used to come in 3 to 4 times a day and assist the main carer with his personal care and making him comfortable. They were very professional, supportive and well organised. They
were always very positive, well turned out and were there when they said they would be there. Although we're missing him, it was lovely, that the super carers at Rainbow at all times maintained his dignity and were such a big support to his main carer at a very tough time. Thanks so much!
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from E B (Granddaughter of Client) published on 9 March 2022
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Carers have failed to turn up or even contact to let them know that they won't be coming. No cars are provided to the carers so the carer turns up with boyfriends driving them around who wait on the drive, not appropriate and disturbs neighbors not to mention a safeguarding issue. Visits often around
twelve minutes for a half-hour appointment. A number of safeguarding issues have been raised in a formal complaint as well as with the discharge social worker. I would not recommend leaving this company in charge of looking after your vulnerable relatives! You will be disappointed and potentially worse!
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
