Comfort Call (Middlesbrough)

Rooms 46, 38, 39, 40, South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough TS6 6TL
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3 Reviews
  • Comfort Call (Middlesbrough), Middlesbrough
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Care Provided by Comfort Call (Middlesbrough)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Katie Wem (Managers)
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Comfort Call (Middlesbrough) Reviews (3)

Over all time Comfort Call (Middlesbrough) has 3 reviews.

Overall Experience
  • 3
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Date Published
  • 3
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  • 3
Reviewer Connection to Comfort Call (Middlesbrough)
  • 1
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  • 1
Total of 3, showing 1-3
Review from Paul R (Son of Client) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers assigned to my mother have been absolutely brilliant.
In just a few days, they have won my mother's confidence over and she really gets along with her carers.
I don't know the whole team, however, I have met the carers, so a special mention to them both; thank you for being such dedicated
and friendly carers to my mother.
Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Eileen B (Daughter of Client) published on 28 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can only speak very highly of each and everyone who attended my Dad. They were polite, friendly, professional and nothing was too much trouble for them. Dad related to every one of them and they never left without a friendly goodbye. My only objection was the stoppage of written records, the book was
the lifeline to us know if they had attended and if Dad had eaten or had a drink and I know I’m not the only user who thinks this, maybe a review of this could be considered.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kitty G (Client) published on 3 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only been with this company for 2 weeks but I am very impressed with their time-keeping and the standard of care given by the workers in my home. They are punctual and very interested in their clients, easy to develop a relationship. They do not skimp on standards in any respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Comfort Call (Middlesbrough)

What Type of Services does Comfort Call (Middlesbrough) offer?

Comfort Call (Middlesbrough) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comfort Call (Middlesbrough) to verify any information. View our terms and conditions. Comfort Call (Middlesbrough) has an Basic Service - more info.