Comfort Call (Middlesbrough)
Rooms 46, 38, 39, 40, South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough TS6 6TLCare Provided by Comfort Call (Middlesbrough)
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- Comfort Call Ltd
- Private Owned
Person in charge
- Katie Wem (Managers)
Comfort Call (Middlesbrough) Reviews (3)
Over all time Comfort Call (Middlesbrough) has 3 reviews.
In just a few days, they have won my mother's confidence over and she really gets along with her carers.
I don't know the whole team, however, I have met the carers, so a special mention to them both; thank you for being such dedicated and friendly carers to my mother.
Kind regards.
Can only speak very highly of each and everyone who attended my Dad. They were polite, friendly, professional and nothing was too much trouble for them. Dad related to every one of them and they never left without a friendly goodbye. My only objection was the stoppage of written records, the book was the lifeline to us know if they had attended and if Dad had eaten or had a drink and I know I’m not the only user who thinks this, maybe a review of this could be considered.
I have only been with this company for 2 weeks but I am very impressed with their time-keeping and the standard of care given by the workers in my home. They are punctual and very interested in their clients, easy to develop a relationship. They do not skimp on standards in any respect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Comfort Call (Middlesbrough).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Comfort Call (Middlesbrough).
Meet the Team (0)
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