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Star Service

100 Oldbury Road, Smethwick, West Midlands B66 1JE
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Care Provided by Star Service

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Sandwell Metroplitan Borough Council
  • Local Authority Owned

Person in charge

  • Jaine Fleetwood (Manager)
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Star Service Reviews (3)

8.0

Star Service has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Star Service has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from Heather B (Client / Service User) published on 5 June 2025 Submitted via Website
Overall Experience

I have been really impressed with the quality of care provided and the caring attitude from the visiting carers. I broke my right arm and have been totally unable to look after myself while my arm has been in a cast. I spent some time in Rowley Regis hospital but when they discharged me home have needed help with all my personal care due to being right handed. I have enjoyed meeting the carers who are all lovely people and treat me with great dignity despite me feeling like I have lost my dignity. Nothing is too much trouble and they have taken time and trouble to get to know exactly what I need and when. I have felt very comfortable with all of them and very grateful for the service they are providing/have provided. Sandwell Council should be proud of the standard of service they are providing!

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No Rating
Review from P C (Son of Client) published on 3 May 2023 Submitted via Website
Overall Experience

Excellent service - made my 92-year-old father's last three weeks a joy to meet the carers; they made him laugh every time they came. Keep up the good work. Treated with dignity and respect - keep up the good work.

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Care / Support
Management
Treated with Dignity
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No Rating
Review from Adrian H (Son of Client) published on 10 November 2020 Submitted via Website
Overall Experience

I have been impressed with the service of the company. The friendliness and professionalism of the staff is good and I would not hesitate to recommend them. My father's convalescent period has gone to plan and he is pretty independent now.

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Management
Treated with Dignity
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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Star Service.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Star Service.

Meet the Team (0)

There are no Team Members posted yet.

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