Care Provided by Star Service
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Funding & Fees
Contact Star Service to get a personalised quote
Good to Know
Owner
- Sandwell Metroplitan Borough Council
- Local Authority Owned
Person in charge
- Jaine Fleetwood (Manager)
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Star Service Reviews (3)
8.0
Star Service has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Star Service has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Star Service
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Review from Heather B (Client / Service User) published on 5 June 2025 Submitted via Website•
Overall Experience
I have been really impressed with the quality of care provided and the caring attitude from the visiting carers. I broke my right arm and have been totally unable to look after myself while my arm has been in a cast. I spent some time in Rowley Regis hospital but when they discharged me home have...
I have been really impressed with the quality of care provided and the caring attitude from the visiting carers. I broke my right arm and have been totally unable to look after myself while my arm has been in a cast. I spent some time in Rowley Regis hospital but when they discharged me home have needed help with all my personal care due to being right handed. I have enjoyed meeting the carers who are all lovely people and treat me with great dignity despite me feeling like I have lost my dignity. Nothing is too much trouble and they have taken time and trouble to get to know exactly what I need and when. I have felt very comfortable with all of them and very grateful for the service they are providing/have provided. Sandwell Council should be proud of the standard of service they are providing!
Review from P C (Son of Client) published on 3 May 2023 Submitted via Website•
Overall Experience
Excellent service - made my 92-year-old father's last three weeks a joy to meet the carers; they made him laugh every time they came. Keep up the good work. Treated with dignity and respect - keep up the good work.
Excellent service - made my 92-year-old father's last three weeks a joy to meet the carers; they made him laugh every time they came. Keep up the good work. Treated with dignity and respect - keep up the good work.
Review from Adrian H (Son of Client) published on 10 November 2020 Submitted via Website•
Overall Experience
I have been impressed with the service of the company. The friendliness and professionalism of the staff is good and I would not hesitate to recommend them. My father's convalescent period has gone to plan and he is pretty independent now.
I have been impressed with the service of the company. The friendliness and professionalism of the staff is good and I would not hesitate to recommend them. My father's convalescent period has gone to plan and he is pretty independent now.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Star Service.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Star Service.
Accreditations
There are no accreditations posted yet for Star Service.
Meet the Team (0)
There are no Team Members posted yet.
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