Sevacare Kingstanding

218 Hawthorn Road, Kingstanding, Birmingham B44 8PP
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8.0 2 Reviews
  • Sevacare Kingstanding, Birmingham

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Person in charge

  • Toni Murray (Manager)
Are you the Owner/Manager of Sevacare Kingstanding? View your Advertising Options
8.0

Sevacare Kingstanding has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Sevacare Kingstanding has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 1
  • 1
  • 1
Reviewer Connection to Sevacare Kingstanding
  • 1
  • 1
Total of 2, showing 1-2
Review from Adam U (Son of Client) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my father's discharge from the hospital in June 24 and receiving his care package from Sevacare Kingstanding. Both my father and I honestly cannot speak highly enough of the care he has received. From managers, office staff and the carers who my father has had in attendance, all can only be
described as first class. All have been professional, sympathetic and compassionate to my father's needs and most of all so very friendly and a joy to have had in attendance during his recovery. As my father's son the reassurance I have had from dealing with all involved has been exemplary.
We now look forward to our continued care with you.
A massive thank you to all involved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A-M R (Daughter of Client) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to compliment Sevacare on the outstanding, person-centred care that the staff gave to my dad and also my mother over the last three years. The office team completely understood the importance of consistency and continuity with the staff that looked after my dad and ensured that the team
were able to build a strong bond and an excellent relationship. My dad had three double person care calls a day and the care team were able to monitor, manage and anticipate his changing care needs through this continuity of care. This can only be achieved when the whole team work together, communicate well and have care at the centre of their every objective. I can honestly say that my dad's care during his last years was truly exemplary and as a family, we gained tremendous comfort from the fact that they did all they could for him in such a loving way and that his every welfare need was anticipated and provided for, with love and affection.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Sevacare Kingstanding is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Sevacare Kingstanding is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sevacare Kingstanding is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Sevacare Kingstanding

What Type of Services does Sevacare Kingstanding offer?

Sevacare Kingstanding offers Home Care.

How many Carers does Sevacare Kingstanding employ?

Sevacare Kingstanding employs 222 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sevacare Kingstanding to verify any information. View our terms and conditions. Sevacare Kingstanding has an Basic Service - more info.