Shepshed Carers Ltd

So happy to have had this service from Shepshed Carers for the past 18 months. The carers have been so helpful in attending to my husband mornings and evenings. They wash and dress him, but also encourage him to do what he can. My husband is termed as housebound and also has mixed dementia, so it is good for him to see and chat with the carers. They are so cheerful and lift his spirits. They are very patient and leave everything tidy in the bedroom.

Regards from an 81 yr. old.user, who is ready for a rest.!.

Through my husband's last illness the only support I had was from Shepshed Carers and my son. My son went to work Monday to Friday so I was on my own as my husband's health deteriorated. Shepshed Carers always arrived when booked. They were a great support as my son and I were on our own. The carers who came did as we asked and offered advice as we had no medical training. It could have been a nightmare but Shepshed carers were calm and caring. They gave lots of advice which we followed. They are wonderful.

fantastic advice from all carers about my recent personal care and guidance gave me confidence plus a great boost erm one call is fantastic for me thats gave me free access for rest of the day to carry out my routine out

My review is for the entire time of using Shepshed carers, not just for the last month. Everyone from the lovely lady who answers the phone to every single carer who visits mum, I cannot speak highly enough. Every single carer has been absolutely fantastic, and mum has been very satisfied with the care and support given. Nothing is too much trouble, and I recommend to all of my friends for their parents and loved ones too

Shepshed Carers were so kind, compassionate and professional when looking after my father in his home. They also showed flexibility in an emergency and I would have absolutely no hesitation in recommending them. They could not have been more different to the national company that previously "looked after" him, who treated him simply as a number.

My mother needed care but did not want any outside help. We persuaded her to talk to Shepshed Carers. She reluctantly agreed to have care initially for 2 times a day. The staff were excellent, they treated my mum with such care and respect that she looked forward to them coming and then viewed them as friends. As a family, we found the support that we got from Shepshed Carers was exceptional, always there to help advise and to put my mum's needs first. When Mum needed additional care Shepshed Carers increased their visits to 3 times a day and again were excellent, professional and very caring. I'd like to thank them for the help they have given to my mum and us as a family. It meant that we could spend quality time with Mum.

Everything was done as I would have wished.

Overall - Shepshed Carers provides a good service.

Always come to me on time.

Shepshed Carers employ wonderful and caring staff, who are kind and respectful to my elderly mum and dad. The staff are friendly and caring and my parents look forward to their daily visit. We are really pleased that we chose Shepshed Carers and would highly recommend their professional service.

Very pleased with the care my mum is getting from Shepshed Carers. She is very happy with all the help she gets. Any issues have always been dealt with very quickly and professionally. They would be highly recommended by myself to anyone.

The only thing I wish now is that we had acted sooner when we were at the stage of does she or doesn’t she need care.

Thank you Shepshed Carers.

I have been in the care of Shepshed Carers for several years. The carers are friendly, experienced and professional, which, in my opinion, are three of the most important factors when choosing carers. Any changes necessary to my care plan are always discussed with and agreed by me. The admin staff are always friendly and helpful. I highly recommend Shepshed Carers.

Shepshed Carers gave care to my mother for six years. The carers were always kind and caring towards my mother. Making sure I was aware of anything of concern. Communication was excellent, and we always felt listened to. At times of stress, when my mother was ill, the carers and the administration staff were always supportive and kind. I would recommend Shepshed Carers Ltd.

I am so lucky to have Shepshed Carers looking after my parents; they are an absolute godsend. Handing over their care to strangers was very hard initially, as I thought, only I could do it properly; how wrong was I! Mum and Dad now regard all the girls as friends and having different faces to chat to really gives Mum a lift. They've established a routine for them that I couldn't possibly have done. They are professional, respectful and 'human'. My father is a difficult person to deal with, but they have the measure of him and know just how to sort him out. They keep me up to date about any issues that they notice, and we work together to keep Mum and Dad safe and happy. I cannot praise them high enough. It's also been so helpful for myself to be able to pop into the office to chat and download with someone who understands when things get on top of me.

We are pleased with the care given to our aunt and the compassion shown. Suggestions made by the carers are appreciated greatly and make life easier. Carers are adaptable and friendly and can be relied upon totally. Noting is too much trouble. When necessary, they contact us, which is invaluable. Many thanks.

The services they provide are excellent. Not just caring but doing shopping, cleaning, laundry etc. Always approachable for advice. Very friendly staff.

I live with my mother and have Shepshed Carers visit her three times daily. The patience, compassion and respect they show her at every visit are such a comfort to me. She looks forward to each and every visit. I am in complete awe of the way they make her feel so important and valued. Mum says her life has never been so good as it is now. Shepshed Carers can take credit for this. I consider myself and mum very lucky to have them in our lives.