Shepshed Carers Ltd

Excellent service all-round from the admin staff to the team of carers. Always very approachable about any issues and accommodating in resolving any special requests. Always very grateful to receive messages via the admin staff or carers about things I need to act upon regarding my aunt's requirements.

My father has had carers from Shepshed Carers visit daily for four years. They are fab, and they are courteous, kind, helpful, caring and respectful of all of my dad's needs. They keep me updated on any problems, falls etc, and as his daughter, I do want to be kept informed. All in all, they are absolutely awesome.

Despite the pandemic and what must have been a horrendous time for care providers, my mum has received a consistent quality of care. Thank you to everyone involved in my mum’s care.

I would highly recommend Shepshed Carers if you or any member of your family need any support or assistance.

The carers are kind and considerate, and my mother is very comfortable with them. She looks forward to them going. They provide the care necessary, and she is eating much better with their encouragement. She is much brighter in herself.

The caring team look after Mum twice a day am-pm. Although she insists she does not need them and can be irritable, they always treat her well and with dignity. With onset dementia, I'm glad Mum gets so well looked after. It's peace of mind for the family.

They do an excellent job ensuring Mum is helped with her personal care, and when Mum’s medication ran out, they even went to the pharmacy to collect them ensuring she didn’t miss a day! Everything on the care plan is done daily.

Prompt and efficient.

An excellent, professional, friendly service from all concerned with the business. The carers and admin staff are very good and very approachable about any queries and requests.

I have had Shepshed Carers for the last 10-years. They are excellent. They look after me and take me out twice a week. We go shopping and out for lunch. They take me to have my hair cut, to the dentist and opticians.

All the carers are amazing. They take great care of my mum; nothing is too much trouble. The amount of work they have to fit into their allocated time is a real challenge, but they never fail to deliver. My mum was worried about having to have carers come into her home every day, but she is really happy with the way they take care of her. We would not be able to cope without each and every one of them. Thanks.

I am very happy with my experience with Shepshed carers. The carers are very friendly and always will suggest something they could do if they haven't filled their allowed time. My experience with the office is excellent. Questions are answered immediately, and payments easy.

My father has received excellent care from Shepshed Carers, over the last two and a half years. They have looked after him in a professional but friendly way and I would have no hesitation in recommending their standard of care to anyone seeking a reliable and very satisfactory care company.