Spire Homecare Salisbury

Unit 40, Glenmore Business Park, Telford Road, Salisbury SP2 7GL
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9.4 9 Reviews
  • Spire Homecare Salisbury, Salisbury
At Spire Homecare, the team understand that you value your independence. They are here to enable you to continue to live as independently as possible in your own home! After all, you have the right to choose who provides your care in your own home. The fantastic team have been providing care in Salisbury for over 25 years. They can personalise care plans to suit your needs. This may be companionships or personal care requirements, but they will always support your independence.

Homecare and Live-In Care Services:

Spire Homecare aims to provide a service that fully satisfies the needs and expectations of the individual in their own home. They understand the importance of being at home, keeping control of your life and remaining as independent as possible. The Manager will discuss your needs with you and arrange a person centred plan with your agreement, and where appropriate involve your family and other healthcare professionals. They acknowledge that your health and preference may change. At Spire Homecare, services are flexible and adaptable to your changing needs. The manager will make visits to your home, to ensure that they are providing a high standard of care and that your are happy with the service.
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Care Provided by Spire Homecare Salisbury

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33
  • Weekly Live-in Care Fees: £1100 – £1650

We offer both Domiciliary Care and Live-in Care. If you are funded by Wiltshire Council, then we can happily facilitate a service transfer from your current provider, to Spire Homecare.


We offer a free, no obligation assessment in your own home.

These prices are only a guideline, please contact Spire Homecare Salisbury to find out the exact price for your requirements.

Contact Spire Homecare Salisbury to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Spire Homecare Salisbury to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Luke Donohue (Managing Director)

Spire Homecare Salisbury Reviews (9)

9.4

Spire Homecare Salisbury has a Review Score of 9.4 (9.419) out of 10, based on 9 reviews in the last 2 years.
Over all time Spire Homecare Salisbury has 9 reviews.

Overall Experience
  • 6
  • 3
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Date Published
  • 9
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  • 9
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Reviewer Connection to Spire Homecare Salisbury
  • 5
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  • 1
  • 1
Total of 9, showing 1-9
Review from R D (Daughter of Client) published on 6 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided all depends on the carer as it can differ from the best care you could possibly want or the minimum in and out as quickly as possible, some are compassionate as were others aren't. Also at times the seems to be a lack of communication as to what is required to be done by the care.r
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Review from S W (Client) published on 3 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been with Spire since March 2023 and have been very happy with the service you provide the carers are helpful and understanding of my needs. Had a fall in April of this year and spent 3 weeks in the hospital without any exercises has left me unable to walk but I'm getting my strength back with
the help of my physio. I am walking but with her behind me for safety. I also feel safe knowing my carers will be coming 3 times a day to help me and get to know them and have a lot of respect and appreciation for them all.
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Review from Paul N (Son of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spire Home Care are a friendly and helpful company to deal with.
Their live-in staff are pleasant, helpful, and caring professionals, always prepared to go the extra mile to fulfill their duties.
Thank you to all the staff involved, well done, and keep up the high standard.
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Review from Mike S (Client) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've only had another care provider previously, I thought they were fine. But once my care was swapped over to Spire I couldn't believe how different they are.
The care and understanding your female staff give is wonderful.
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Review from P W (Daughter of Client) published on 23 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall in the time we have used your company have been pleased with the service provided, I would recommend it to other people looking for care, sorry there isn't much else to say, Mum looks forward to her daily visits from her carers.
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Review from Mark H (Client) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I like Spire Homecare, they are very friendly people and you can have a laugh with them, they always welcome you and the nicest people I have ever known. They are very polite and I like them very much.
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Review from Jodie C (Client) published on 15 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always been flexible and helpful and gone out of their way for me, cannot fault Spire for how they have helped me have more independence and be able to stay in my own home instead of residential care. Very happy.
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Review from June G (Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers that have come to me have been splendid! Pleasant and very helpful. They empty two pots each day and put bagged rubbish in the correct bins. They also make the bed and do any dishes that need washing.
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Review from D K (Wife of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has needed Spire Health Care for many months and the service has been excellent. A few minor issues have been dealt with to our satisfaction. The carers themselves are wonderful, they carry out the tasks with empathy, compassion, cheerfulness and kindness in what isn't an easy job. They deserve
to be paid much more if only our Government would sort it out! Nothing is too much trouble for them and we would recommend this company.
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Current Review Score: 9.4 (9.419)

Overview of Review Score

The Review Score of 9.4 (9.419) out of 10 for Spire Homecare Salisbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.519 for Spire Homecare Salisbury is calculated as follows: ( (30 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 52 Ratings = 4.519
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spire Homecare Salisbury is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

Luke

Luke Donohue

Job Title: Managing Director Joined: 2016

My Social Care journey began in December 2016. Having the responsibility of all the employees and service users is a privilege and I aim to, along with our very capable team, keep improving our service whilst being innovative. I want Spire Homecare to not only be the best company to work for, but for Spire Homecare to change the way people think of the Social Care industry.

Bethan

Bethan Humphrey

Job Title: Care Quality Lead Joined: 2021

I have a passion for looking after people. I strive to provide the best quality care to the elderly and vulnerable residents in our community. I am professional and hardworking, whilst having a good sense of humour. I love being part of my team and working closely with my clients and professional agencies.

Amanda

Amanda Poole

Job Title: Training Coordinator Joined: 2022

I am the Training Coordinator of Spire Homecare. I have experience in social care in the UK and have had the privilege to lead a team of over 40 trainers across the country. I am passionate about teaching motivated people to enable them to increase their own potential. I have worked in the Mental Health/Social Care industry for over 35 years.

Kelly

Kelly Hibbs

Job Title: HR Manager Joined: 2023

Kelly is joining the team at the end of November as PA to the Managing Director and Registered Manager, and also the company's Administrator. She has now moved into a more suitable role of HR Manager.

Karen

Karen Martin

Job Title: Registered Manager Joined: 2025

Karen has worked in the care sector for over 20 years and brings a wealth of experience and knowledge to her role as Registered Manager for our Salisbury branch. Throughout her career, Karen has successfully managed care services and supported countless individuals to live independently at home. Her passion for high-quality, person-centred care is evident in everything she does, and she’s committed to supporting both clients and care teams to thrive under her leadership.

Frequently Asked Questions about Spire Homecare Salisbury

What Type of Services does Spire Homecare Salisbury offer?

Spire Homecare Salisbury offers Home Care.

How many Carers does Spire Homecare Salisbury employ?

Spire Homecare Salisbury employs 94 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spire Homecare Salisbury to verify any information. View our terms and conditions. Spire Homecare Salisbury has an Enhanced Service - more info.