Springfield Healthcare (Leeds & Wakefield)

2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
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9.2 8 Reviews
  • Springfield Healthcare (Leeds & Wakefield), Leeds
Springfield Healthcare (Leeds) is an established care provider, delivering exceptional care for more than 50 years. Rated "Good" by CQC in April 2019, the team are dedicated to delivering the highest-quality care for customers in the comfort of their own home. Springfield’s kind, compassionate and reliable care teams provide person-centred care with care packages ranging from short visits to full-time live-in support.

Their highly trained care staff can support people of all ages and care needs including dementia, learning difficulties and mental health conditions. Carers are carefully matched to ensure meaningful connections can be formed. Visits are tailored to your preferences, starting from half an hour to allow adequate time for conversation, activities and companionship.

Springfield offers comprehensive Live-in Care services, providing 24/7 support for individuals who require assistance following a hospital stay, live in remote areas or for those who prefer to remain in the familiar surroundings of their own homes. Whether the need is for assistance with daily tasks, companionship or helping to manage more complex conditions, Springfield's dedicated caregivers are available to support you, day and night.

By choosing Springfield, you’re choosing to maintain your independence and quality of life. Their goal is to enhance the lives of all customers by providing the necessary support and assistance.

Get in touch now to discuss how they can support you.

* Springfield is a trusted partner of Leeds City Council, currently working alongside them on the Community Health & Wellbeing Service (CHWS), exploring new ways to help individuals live a fulfilled life. This pilot is an innovative care model that challenges the status quo of homecare, ensuring consistent and high-quality care for all customers.*
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Care Provided by Springfield Healthcare (Leeds & Wakefield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26.80
  • Weekly Live-in Care Fees: from £1600

Please get in touch with our friendly team to discuss our current pricing.

These prices are only a guideline, please contact Springfield Healthcare (Leeds & Wakefield) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Victoria Watt (Registered General Manager)

Springfield Healthcare (Leeds & Wakefield) Reviews (8)

9.2

Springfield Healthcare (Leeds & Wakefield) has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years.
Over all time Springfield Healthcare (Leeds & Wakefield) has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 3
  • 5
  • 5
  • 3
Reviewer Connection to Springfield Healthcare (Leeds & Wakefield)
  • 3
  • 2
  • 2
  • 1
Total of 8, showing 1-8
Review from J S (Daughter of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care my mum receives on a day to day basis, most of the carers are very good and do a very good job. Mum seems very happy and is able to live independently with the amount of care she receives which is what we want would recommend them.
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for taking the time to share this lovely review. We are delighted to hear that your mum is happy and able to maintain her independence with the care she receives, and that our team is doing a very good job. We will be sure to pass your kind words on to the whole care team.

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Review from Graeme F (Son of Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care received. The staff are polite, professional and caring.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for taking the time to share your kind words. We are so glad to know that you are happy with the care your loved one is receiving and that our staff are making a positive difference. Best wishes

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Review from Stephen M (Son of Client) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistently good service. The carers take their time with my father, never rushing the care. They are professional and competent.
The carers have an excellent bedside manner.
We would recommend Springfield, we had a different provider before with a much lower standard of service. Springfield are
very professional and we wish to continue with them indefinitely.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for this wonderful feedback. We are truly grateful for your kind words. Hearing that our carers are consistently providing excellent service and taking the time to ensure your father's comfort is exactly what we strive for. Best wishes

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Review from P R (Daughter of Client) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springfield Care is brilliant. No problem at all.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

We're thrilled to hear you're having such a great experience with Springfield Healthcare. We appreciate you taking the time to share your experience. Best wishes.

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Review from C M (Niece of Client) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not met all the carers who go to my Aunt but those I have met are very pleasant and helpful and capable of coping with the unexpected which is very reassuring.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for your kind words and for sharing your Aunt's positive experience with Springfield Healthcare. It's wonderful to know that our carers have made a positive impact and provided you with some reassurance. We look forward to continuing to support your Aunt moving forward. Thank you again for your lovely feedback.

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Review from J E (Client) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly experienced sitters and efficient backup from the company.
Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)

Thanks so much for taking the time to write a review for us, we look forward to passing on your positive comments to the team. Kind regards, Springfield Healthcare.

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Review from M C (Client) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional and competent.
Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for taking the time to complete a review for us. We look forward to sharing with the team.
With best wishes,
Springfield Homecare.

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Review from Kaz S (Client) published on 10 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very lucky to have a small team of the same carers that come to me each week which is less disruptive to my routine as I suffer chronic anxiety and any change can cause a melt down. We have a good laugh and all get on well, am lucky also in that I get a support worker who takes me out twice a week
and we have lots of fun, recently we went to the theatre and they made my dream come true in meeting a celebrity I adore! Couldn't have done that with anyone else.
The care manager is very good, patient and understanding and my care coordinator is lovely and supportive. I wouldn't swap anyone and am very grateful to all my team for supporting me through these hard times.
You're all amazing.
Would recommend.
Reply from Sally Rasmussen, Springfield Healthcare (Leeds & Wakefield) at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for your review. It's so nice to be able to share this with our fantastic team and to know that our care team bring so much happiness to you and that they make you feel safe and secure. With very best wishes.
Springfield Healthcare

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Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for Springfield Healthcare (Leeds & Wakefield) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Springfield Healthcare (Leeds & Wakefield) is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Springfield Healthcare (Leeds & Wakefield) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Victoria Watt

Job Title: Registered Manager Joined: 2010

I started working for Springfield Healthcare in 2010 as a domiciliary care worker and have since progressed into my current role as a Service Manager.


I am passionate about providing high-quality, person-centred care to support customers within their own homes and I find fulfilment in working closely with the care teams in the community to deliver the best possible care. I believe that Springfield care teams make the world a better place through their job of caring for others.

Theresa

Theresa Bradley-Comstive

Job Title: Operations Director Joined: 2013

As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.

Frequently Asked Questions about Springfield Healthcare (Leeds & Wakefield)

What Type of Services does Springfield Healthcare (Leeds & Wakefield) offer?

Springfield Healthcare (Leeds & Wakefield) offers Home Care.

How many Carers does Springfield Healthcare (Leeds & Wakefield) employ?

Springfield Healthcare (Leeds & Wakefield) employs 140 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Healthcare (Leeds & Wakefield) to verify any information. View our terms and conditions. Springfield Healthcare (Leeds & Wakefield) has an Enhanced Service - more info.