Streets Ahead (West) - Care at Home
Unit 2, Annfield Mills, 1 Teviot Crescent, Hawick, Scottish Borders TD9 9RECare Provided by Streets Ahead (West) - Care at Home
Contract Durations
- Ongoing / Long Term
Other Care Provided
- Learning Disability / Autism
- Mental Health Condition
Good to Know
Group/Owner
- Streets Ahead (Borders)
- Voluntary / Not for Profit Owned
Person in charge
- Gavin Boyle (Manager)
Streets Ahead (West) - Care at Home Reviews (1)
Streets Ahead (West) - Care at Home has a Review Score of 1.5 (1.5) out of 10, based on 1 reviews in the last 2 years.
Over all time Streets Ahead (West) - Care at Home has 1 review.
I think the service is very poor. No motivation by staff, they are lackluster and cannot be bothered to work. They do not provide adequate support. They sit and leave the client to do things on their own which is a health and safety risk. They tell me to "get my mum to help me" overall , a very unprofessional service. Inaccurate information fed back on a daily basis from staff team to management. I think a review of your staff team would be beneficial.
Thank you for sharing your feedback. We are committed to supporting everyone we care for, and we take all comments on board. We're sorry to hear you feel we fell short on this occasion. If you would like to discuss your experience further, please get in touch with us directly.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 19 June 2025- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Very Good
(5)
- How good is our staff team? Very Good
(5)
- How well is care and support planned? Good
(4)
News (0)
There are no news items for Streets Ahead (West) - Care at Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Streets Ahead (West) - Care at Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Streets Ahead (West) - Care at Home
How many Carers does Streets Ahead (West) - Care at Home employ?
Streets Ahead (West) - Care at Home employs 65 carers.
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