Unit 2, Annfield Mills, 1 Teviot Crescent, Hawick TD9 9RE
Care Provided
Home Care Providers Owned by Streets Ahead (Borders)
Home Care Providers Owned by Streets Ahead (Borders)
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Streets Ahead (Borders) Locations (2)
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2 Home Care Providers owned by Streets Ahead (Borders)
Room 4, A Heart for Duns, Volunteer Hall, Langtongate, Duns TD11 3AF
Care Provided
- Dementia
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Streets Ahead (Borders) Reviews (1)
Reviews Posted for members of Streets Ahead (Borders).
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Review of Streets Ahead (West) - Care at Home from C M (Client / Service User) published on 7 August 2025 Submitted via Website
Overall Experience
I think the service is very poor. No motivation by staff, they are lackluster and cannot be bothered to work. They do not provide adequate support. They sit and leave the client to do things on their own which is a health and safety risk. They tell me to "get my mum to help me" overall , a very unprofessional service. Inaccurate information fed back on a daily basis from staff team to management. I think a review of your staff team would be beneficial.
Reply from Gavin Boyle, Service Manager at Streets Ahead (West) - Care at Home
Thank you for sharing your feedback. We are committed to supporting everyone we care for, and we take all comments on board. We're sorry to hear you feel we fell short on this occasion. If you would like to discuss your experience further, please get in touch with us directly.
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Treated with Dignity
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Costs for home care providers owned by Streets Ahead (Borders)
Average costs for home care provided by Streets Ahead (Borders) by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Streets Ahead (Borders), based on undefined out of their 2 locations.
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Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by Streets Ahead (Borders) by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Streets Ahead (Borders), based on undefined out of their 2 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does Streets Ahead (Borders) own?
Streets Ahead (Borders) own 2 Agencies.
Which Streets Ahead (Borders) Agencies have the highest review score?
Streets Ahead (West) - Care at Home & Streets Ahead (East) Care at Home have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Streets Ahead (Borders) to verify any information. View our terms and conditions. Streets Ahead (Borders) has a Basic Service - more info.