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Streets Ahead (Borders) Locations (2)

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2 Home Care Providers owned by Streets Ahead (Borders)
Streets Ahead (West) - Care at Home

Unit 2, Annfield Mills, 1 Teviot Crescent, Hawick TD9 9RE 

1.5 1 review
Streets Ahead (East) Care at Home

Room 4, A Heart for Duns, Volunteer Hall, Langtongate, Duns TD11 3AF 

  • Care Provided
  • Dementia
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Streets Ahead (Borders) Reviews (1)

Reviews posted for members of Streets Ahead (Borders)

Overall Experience
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Reviewer Connection to Streets Ahead (Borders)
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Review of

Streets Ahead (West) - Care at Home

from C M (Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I think the service is very poor. No motivation by staff, they are lackluster and cannot be bothered to work. They do not provide adequate support. They sit and leave the client to do things on their own which is a health and safety risk. They tell me to "get my mum to help me" overall , a very
unprofessional service. Inaccurate information fed back on a daily basis from staff team to management. I think a review of your staff team would be beneficial.
Reply from Gavin Boyle, Service Manager at Streets Ahead (West) - Care at Home

Thank you for sharing your feedback. We are committed to supporting everyone we care for, and we take all comments on board. We're sorry to hear you feel we fell short on this occasion. If you would like to discuss your experience further, please get in touch with us directly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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Frequently Asked Questions about Streets Ahead (Borders)

How many Agencies does Streets Ahead (Borders) own?

Streets Ahead (Borders) own 2 Agencies.

Which Streets Ahead (Borders) Agencies have the highest review score?

Streets Ahead (West) - Care at Home & Streets Ahead (East) Care at Home has the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Streets Ahead (Borders) to verify any information. View our terms and conditions. Streets Ahead (Borders) has a Basic Service – more info.