6 Pearson Road, Central Park, Telford TF2 9TX
Owner : Supreme Home Care Ltd
Person in charge: Amy Hutchings (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 75
Fees Guide: £16.14 per hour
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service
Latest Care Quality Commission* Report on Supreme Home Care Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Supreme Home Care Ltd has a Review Score of 7.7 (7.667)
The Review Score of 7.7 (maximum of 10) for Supreme Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Supreme Home Care Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Supreme Home Care Ltd is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Supreme Home Care Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Eunice B (Client) on Friday 19 May 2017. Relates to May 2017.
Recently I had a shoulder operation, thus needing help to dress and undress, getting up and down stairs. I am a widow living alone; quite old (86 years) so I needed a carer twice a day. Supreme sent several different carers. All proved to be kind and very helpful - they seemed able to realise my needs before I had to request them. Whilst I showered they made my breakfast, checked I had taken my medicine - all in a very kind, efficient manner. Professionals. I have written a thank you to the Care Manager.
How likely would you be to recommend Supreme Home Care Ltd? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Good
Value for Money: Good
Recipient: Supreme Home Care Ltd
Date: Friday 12 Oct 2012