SureCare (Croydon & Sutton)

Surecare have always provided incredible care and attention to my brother. All contact with them is positive and reassuring. They help in every way possible to make his life happier and I know they care about the little details .

The family wishes to thank the care workers that support our Mother even at difficult times and thanks to SureCare for providing my Mother with consistency. Thank you for the good job.

I'm happy for your service and support. Thanks for everything.

I have nothing but praise for the SureCare team. Since their arrival at my home I feel a sense of relief that finally I have people I can trust with my husbands care, and I'm sure that he feels the same. They are very professional in their care, compared to previous teams I've had dealings with, who although kind and caring did not seem to have the background to deal with dementia patients.

They are very good looking after us. I have no complaints.

All is satisfactory and helpful.

Very professional and caring. Within one visit the carers organised me! They were very polite and kind. Everything was done. They even took me for walks around the block.

The carers that I have had, have been very good, attentive, and understand my mothers needs. At times due to my mums stroke, she can only move slowly and most carers are very patient. My mind is at rest when I am at work knowing that she is receiving the best care.

Our experience with SureCare has been very good. The lady who helps my mum is exceptionally caring and understands older adults with dementia. She has been very helpful and understanding even when my mum has a melt down. This is our best experience so far. Thank you SureCare.

When I started with SureCare attending to me at home, I was very bad with my mobility and my standard of living wasn't much good, because I was fallen everywhere I go to. However, my way of living has been better since SureCare has been looking after me and I feel like a living person again, because their staff are very efficient, friendly, communicative, and very caring. They also follow the care plan and encourage me to be able to perform again.

Everyone is nice and when I had a bad carers stealing from mum. They sorted it and sacked her so they are helpful.

We are pleased with the service provided by the main carer. She is kind, patient and advisable, and she makes my wife look presentable.

I have found the carers very kind and helpful. They listen to my requests and carry out their tasks in a caring manner. I am very satisfied with the help that I receive.

Carer's been very helpful so I would like to let knew how much I appreciate there help I would like to tell them again thanks for their help.

Very good service by SureCare people. I pass this onto others that need help.

Thank you from the bottom of my heart Surecare.

I have no hesitation in recommending and thanking Surecare Croydon for all the care and support given in her home plus support to her family.

Very professional, caring and conscientious. They use all their initiative and proactiveness.

Obviously, there will be the odd hiccup but communication is key and easily sorted!

I was very impressed indeed with the care given to my elderly father and mother through Surecare. The carers themselves often went beyond the call of duty and exceeded expectations in what were sometimes difficult circumstances. The managers were consistently helpful and flexible, particularly around hospital stays and the consequential short-notice changes. I found them all to be reliable and adaptable in providing care and support. It is fair to say that I could not have managed without them.