Prestige Nursing & Care (Dartford)

The carer's assigned to assist my child are very accommodating in the service they provide. They are caring, respectful and hardworking. They follow and stick to any guidance given to them. They have been very helpful to our family

From the office to the carer in the home everyone is professional caring and extremely helpful. The office staff go out of their way to help. Also the manager is one of the most helpful people i have ever met and genuinely cares about my daughter. I have 4 carers at the moment and all of them are lovely and I feel care about my daughter and want what is best for her. They feel like extended family.

Thanks to the carers, my special-needs child is now able to access the community in ways that simply weren't possible before. They are attentive, loving, and genuinely supportive - the kind of people you feel safe trusting your child with. My son is always excited to see them, and that says more than anything I could write

Currently I am happy with the care my daughter is receiving, especially Debbie who has been my daughter's care coordinator. Karen who had organised multiple meetings both with school and local authority to arrange best way to support my daughter. Priscilla who is the main carer. I thank them for the patient especially when my daughter was struggling.

We have been using Prestige Nursing for over a decade and we have never had any issues. Always on time, always there to help and always on the phone if needed. Before we have any issues they have already sorted it. Highly recommended 5 stars always *****

The whole team at Prestige are very supportive and I would highly recommend the nursing agency.

Overall care provided on a long-term basis has been very professional and the office staff have always tried to accommodate our needs.

Prestige Care are overall an understanding and caring agency.

Always reliable and very flexible and my needs and those of my daughter are always met.

The carers have been kind and considerate to all of Mum's needs.

I really don't know where I'd be without this service.

If there is a problem they will stay behind to help out, or like when I had a new hip, they came early to help get him up.

Very caring. Try to be flexible and accommodating. Professional standards. My son always comes home happy.

We have found the agency to always be helpful and unreserved in meeting the needs of the care. They provide excellent continuity of care that is approachable and professional. They always endeavour to accommodate extra cover or help in respite care. I have no complaints or even suggestions to improve the quality of service. Well done!

Overall, I have had excellent service with Prestige Nursing team and care. Over the two - three years I have had various carers come in for one hour in the morning and one hour in the evening. The service is paid by social services. My daughter has severe disabilities and on the whole the carers who come in are very caring and professional and sympathetic to her needs. There is always a general problem that Prestige have in that they say they cannot find many carers who want to do one hour am and one hour pm, Monday to Friday. Most weeks at present, they have problem in covering my daughters personal care five days a week.