Prestige Nursing & Care (Dartford)

3rd Floor, Banks Place, Market Place, Dartford DA1 1EX
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9.0 12 Reviews
  • Prestige Nursing & Care (Dartford), Dartford
The experienced and knowledgeable Dartford branch of Prestige Nursing & Care has been delivering high-quality homecare and healthcare staffing services to the Dartford, Gravesend, Bexley and Chatham areas of Kent for over 10 years.

The branch is well-established and highly respected, close to all local bus routes and only five minutes from the mainline train station. It has provided homecare and staffing services to South East London and North West Kent for 12 years, working with individuals, local councils and social services teams.

Prestige Nursing & Care has over 60 years' experience of providing care to people in the comfort and security of their own homes and has a wide range of care services designed to meet the needs of the elderly, infirm or disabled; offering anything from a simple one hour visit right up to round-the-clock nursing care.

Prestige Nursing & Care in Dartford also offers a range of healthcare staffing solutions to NHS and private hospitals, nursing and care homes, prisons, schools and factories. Their focus is on a responsive, high quality service using staff that integrate seamlessly with your own teams. Call them to find out more.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Person in charge

  • Karen Smith (Manager)

Prestige Nursing & Care (Dartford) Reviews (12)

9.0

Prestige Nursing & Care (Dartford) has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Dartford) has 12 reviews.

Overall Experience
  • 8
  • 3
  • 1
  • 0
  • 0
Date Published
  • 12
  • 0
  • 1
  • 3
  • 9
Reviewer Connection to Prestige Nursing & Care (Dartford)
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 12, showing 1-12
Review from Karan S K (Brother of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Prestige Nursing for over a decade and we have never had any issues. Always on time, always there to help and always on the phone if needed. Before we have any issues they have already sorted it. Highly recommended 5 stars always *****
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Review from Louise B (Mother of Client) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Office staff are very friendly and always happy to help. My daughter's carers are kind and understanding of her needs. They encourage her daily and try to overcome problems. She loves all her carers. She looks forward to Monday as the week starts. I know I couldn't do without them and I trust them to
look after my daughter.
Reply from Beth Stansfield-West, Marketing Manager at Prestige Nursing & Care (Dartford)

Thank you so much for your lovely review. We are thrilled to hear that your daughter looks forward to seeing her carers and is happy with the care provided. Your feedback means a lot to us.

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Review from Katie A (Mother of Client) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has very complex health needs, his carer from prestige is amazing, she’s kind, compassionate, knowledgeable, reliable, skilled and at all times very professional.
We also get excellent support from the Paediatric nurse who is always on hand if I’m worried about anything.
The whole team at Prestige
are very supportive and I would highly recommend the nursing agency.
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Review from K S (Mother of Client) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the standard of the staff and the continuing training provided to all staff members.
Overall care provided on a long-term basis has been very professional and the office staff have always tried to accommodate our needs.
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Review from Maureena G (Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Prestige Care are overall an understanding and caring agency.
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Review from Karen A (Daughter of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Prestige Nursing for over two years. They have helped wash, dress, change and medicate my disabled daughter extremely professionally and with care and expertise.
All but a few of the carers I have been sent have been professional and empathetic.
My daughter does not talk, she is tube fed,
blind and has partial hearing. She is totally dependent on her carers.
They all have had/have an excellent rapport with my daughter.
They are a very valuable part of my day when they come in when I have to go to work.
Always reliable and very flexible and my needs and those of my daughter are always met.
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Review from Lisa A (Daughter of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say, if it had not been for the Prestige Carers, we wouldn't have been able to have Mum home. The nights were most difficult as Dad is 80 years old and Mum is very restless through the night so there would be no rest, but because of Prestige Care we were able to.
The carers have
been kind and considerate to all of Mum's needs.
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Review from Joy B (Mother of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received for my daughter is completely priceless.
We can do things as a family and I feel happy to leave my daughter with her carer to enjoy activities and they have a wonderful relationship.
I really don't know where I'd be without this service.
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Review from Victor B (Father of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have used Prestige Care for a good few years and have found them to be polite and informative when phoning head office.
The carers who look after my son are polite and listen to anything we have to say in the sense of if his medication has changed, or at what time it should be turned on as he is
fed by peg.
If there is a problem they will stay behind to help out, or like when I had a new hip, they came early to help get him up.
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Review from Manjit R (Mother of Client) published on 2 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring. Try to be flexible and accommodating. Professional standards. My son always comes home happy.
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Review from Robert M (Partner of Client) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the agency to always be helpful and unreserved in meeting the needs of the care. They provide excellent continuity of care that is approachable and professional. They always endeavour to accommodate extra cover or help in respite care. I have no complaints or even suggestions to improve
the quality of service. Well done!
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Review from Karen A (Mother of Client) published on 21 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I have had excellent service with Prestige Nursing team and care. Over the two - three years I have had various carers come in for one hour in the morning and one hour in the evening. The service is paid by social services. My daughter has severe disabilities and on the whole the carers who
come in are very caring and professional and sympathetic to her needs. There is always a general problem that Prestige have in that they say they cannot find many carers who want to do one hour am and one hour pm, Monday to Friday. Most weeks at present, they have problem in covering my daughters personal care five days a week.
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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Prestige Nursing & Care (Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Prestige Nursing & Care (Dartford) is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Dartford) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Maria Everett

Job Title: Branch Manager Joined: 2009

Maria joined the branch in 2009 and has held a variety of roles including branch recruiter and assistant manager. Prior to that, she worked in care settings since 1997. Maria is passionately supporting older people, children with special needs and young people with learning disabilities and challenging behaviour to ensure they can have the best life possible

No image found

Maria Everett

Job Title: Branch Manager Joined: 2009

Maria joined the branch in 2009 and has held a variety of roles including branch recruiter and assistant manager. Prior to that, Maria worked in care settings since 1997. She is passionate about supporting older people, children with special needs and young people with learning disabilities and challenging behaviour to ensure they can have the best life possible

Frequently Asked Questions about Prestige Nursing & Care (Dartford)

What Type of Services does Prestige Nursing & Care (Dartford) offer?

Prestige Nursing & Care (Dartford) offers Home Care & Nursing Care.

How many Carers does Prestige Nursing & Care (Dartford) employ?

Prestige Nursing & Care (Dartford) employs 250 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Dartford) to verify any information. View our terms and conditions. Prestige Nursing & Care (Dartford) has an Enhanced Service - more info.