Townfield Homecare - Hyndburn & The Ribble Valley

Townfield have taken over the care of my dad, and we couldnt be more happy! The carers are warm engaging and kind. They provide punctual care to a very high standard. Chris came to visit us first to assess Dads needs and we were instantly impressed! We knew there and then we were in safe hands. They welcome feedback and act on it speedily. Chris ensured dads care was tailored to his needs perfectly. Despite some care resistance at times from my dad, they have been so accommodating helpful and kind. Unlike some other care providers you can rest assured that your loved one will be cared for without your supervision which in my case is a huge relief. They also have a fabulous website where you can view their care plan, times and comments made for each of their visits. Their managers are easy to speak to and listen to any of your concerns and will provide sound advice. I have no reservations in fully recommending Townfield Home Care. Dad is cared for with enormous dignity and respect.

The ethos of this company shines through in all that they do, and through the training of their people and the way the staff behave.

Thank you so much for everything

Overall, I have a good relationship with my carers, they are friendly, amiable and caring - Standards are upheld and generally efficient.

I feel satisfied with my care and support package, I mostly have a core group of carers, this benefits me very well as I have chronic fatigue.

Townfield Homecare - Hyndburn & The Ribble Valley carers have been helping my wife for the past two years and I don’t know what I would do without them. The Regular girls who come have built up a friendship with my wife, they are always caring, respectful and always willing to help.