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Audley Care Clevedon

Ben Rhydding Drive, Ben Rhydding, Ilkley LS29 8AQ
Audley Care Clevedon Logo
Audley Care Clevedon logo
Audley Care Clevedon, Ilkley
Audley Care Clevedon, Ilkley
Audley Care Clevedon, Ilkley

Audley Care at Clevedon has a team of 20 dedicated carers who visit clients in their homes in the Ilkley area. They provide a helping hand while offering friendship and companionship to those they care for.

Audley Care Ltd carers get to know their clients and how they live in their homes in order to ensure the provide the right kind of support, which could include doing the ironing, helping with personal care or doing the shopping.

Care Provided by Audley Care Clevedon

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £32

Fees are dependent on services required, these can be discussed in more details at point of enquiry

The price(s) shown are provided by the agency. Contact Audley Care Clevedon for full pricing details and T&Cs.

Contact Audley Care Clevedon to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Georgina McGillivray (Cluster Care Branch Manager)

Audley Care Clevedon Reviews (33)

9.4

Audley Care Clevedon has a Review Score of 9.4 (9.383) out of 10, based on 7 reviews in the last 2 years. Over all time Audley Care Clevedon has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from L H (Client / Service User) published on 27 March 2020 Submitted via Postal Card
Overall Experience

Excellent care, all the ladies are very helpful and lovely to me.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gerard L (Husband of Client) published on 29 March 2019 Submitted via Postal Card
Overall Experience

The overall experience is excellent. Initially, we were told that two or three staff would cover our needs. I think we have got to know your total team with many last minute changes, so management could be more efficient.

Reply from Fionna Cannon, Regional Operations Manager at Audley Care Clevedon
Thank you for your review, I will pass on your feedback to the team.

I will pass this feedback to the manager to improve the communication with last minute changes.

Staff
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Management
Treated with Dignity
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Review from I R (Client / Service User) published on 10 September 2018 Submitted via Postal Card
Overall Experience

The staff are always pleasant and polite and always have a friendly and professional manner.

Reply from Marie Kaye, at Audley Care Clevedon

Thank you for your positive review, I will pass on your comments to the team who always provide services to our customers that are person-centred and want to provide outstanding care.

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Review from Wendy M (Daughter of Client) published on 21 August 2018 Submitted via Postal Card
Overall Experience

The care that has been given to my father over the last weeks has been excellent. Prompt call times and a very friendly service. Professional through and through.

Reply from Marie Kaye, at Audley Care Clevedon

Thank you for your positive review, I will pass on your feedback to our teams who will be thrilled with your review.

Staff
Care / Support
Management
Treated with Dignity
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Review from J D (Client / Service User) published on 9 August 2018 Submitted via Postal Card
Overall Experience

Over the past 7 weeks of my convalescence after a hip replacement, Audley's team have cared for and supported me superbly. We have now met at least 10 of the team from seniors to just-beginners. They are all individuals - really interesting and delightful people and all have looked after me with kindness, patience, tact and expert support and advice. It never felt rushed. I particularly appreciated how they're encouraged and supported me so I grew in confidence and independence. My husband and I were especially grateful and when at very short notice, they extended care for 3 days as he recovered from a urinary infection. They were very reliable friends.

Reply from Marie Kaye, at Audley Care Clevedon

Thank you for your feedback it is always wonderful to receive such positive reviews on our branch in Ilkley.

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Review from Colin C (Client / Service User) published on 10 July 2018 Submitted via Postal Card
Overall Experience

Very helpful and willing.

Reply from Marie Kaye, at Audley Care Clevedon

Thank you for your positive review, we pride ourselves and our teams are committed to provide the best care possible to our customers.

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Review from J K (Son-in-law of Client) published on 9 July 2018 Submitted via Postal Card
Overall Experience
Audley Care were amazing with my mother-in-law through her final weeks.

However, they were equally amazing with how they were with my wife and I also.

Reply from Marie Kaye, Regional Care Operations Manager at Audley Care Clevedon

Thank you for your positive review, it is always wonderful to hear that our teams are supporting family members and delivering excellent care.

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Review from P J (Husband of Client) published on 27 October 2017 Submitted via Postal Card
Overall Experience

Carers attended my wife four times a day and became part of our family. Being totally disabled she looked forward to their visits as they were her only social contacts.

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Review from Colin L (Husband of Client) published on 19 October 2017 Submitted via Postal Card
Overall Experience

Excellent service. Reliable, considerate and friendly and very professional.

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Treated with Dignity
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Review from Patricia R (Client / Service User) published on 5 May 2016 Submitted via Postal Card
Overall Experience

From my initial telephone enquiry to the last day of mum's care, Audley have provided a wonderful and faultless service. Visits have been punctual, jobs completed efficiently with mum's well being their priority. Carers, whilst professional in their work, have become mum's friends.

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Review from Carolyn H (Daughter of Client) published on 4 January 2016 Submitted via Postal Card
Overall Experience

My mother, aged 89, was diagnosed with acute myeloid leukaemia in July 2015 and after a few weeks in hospital she was transferred to the Marie Curie hospice. Her express desire was to spend her last few weeks at home. With outstanding support the care from Marie Curie, Audley care and NHS this was a reality. Audley Care provided live in care and my mother had 5 star treatments for her final 2 1/2 weeks. The care and support from the entire team at Audley for both my mother and our family was excellent and we would not have been able to fulfill mother's wishes without them. She was treated with utmost consideration, dignity and love and all of the family will be eternally grateful. I would recommend their care to anyone and everyone.

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Treated with Dignity
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Review from Judith H (Daughter of Client) published on 8 December 2015 Submitted via Postal Card
Overall Experience

Audley provides good reliable care for Mum who has advanced Alzheimer's. They carry out the agreed care plan to a very good standard. There is good communication from the office via email or phone contact to help us, informed and also detailed notes written after every visit. The standard of care given by the nurses is very good and they are able to give medication as well which is a great help. Their care enables us to keep Mum in her own home for as long as possible. Mum seems very happy with the care she receives. I would highly recommend Audley Care.

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Review from Y B (Daughter of Client) published on 8 December 2015 Submitted via Postal Card
Overall Experience

Excellent caring service for my mother.

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Care / Support
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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Audley Care Clevedon.

Awards / Recognitions (6)

  • Recipient: Audley Care LtdDate: Wednesday 31 May 2023
  • Recipient: Audley Care LtdDate: Thursday 31 Mar 2022
  • Recipient: Audley Care LtdDate: Thursday 30 Apr 2020

Meet the Team (1)

Georgina Mcgillivray Job Title: Cluster Care Branch Manager Joined: 2023
Georgina Mcgillivray
Over 17 years of experience in the domiciliary and care sector. Level 2 and 3 in Health and Social Care, Level 4 Leadership and Management in Health & Social Care.
Level 3 Mental Health

First Aider

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