Home Care Providers Owned by Audley Care Ltd

I have always found everyone helpful.

Both the care management and staff have been very good indeed. Nothing is too much trouble. The caring staff are also very good, and all are well trained and respectful. Can't comment on 'value for money' as I have nothing to compare it with.

I've not been been with Audley for very long but up till now ive found the people that have been out to see me have been very friendly helpful and could not do enough for me i feel like they are more than helpful but i feel like I've made some friends for life

Staff have all been supportive, friendly and accommodating. My mother was loath to receive care but is becoming more and more at ease as she settles in. Good communication and regular updates allowing us to feel engaged with what's going on.

Lovely to hear this feedback from medical professionals, which just confirms what I already knew that the care Mum receives everyday from Audley is gold class

I'll never forget how grateful I was for Audley care.

Audley has been absolutely wonderful and provided exceptional support throughout. Not only did they deliver a fantastic service, but they also took the time to guide us towards other helpful services and support available. Whenever assistance was needed, they were there immediately and always willing to help.

Laura and Aneesa truly went above and beyond for both myself and my husband, and we are incredibly grateful for all their care, kindness, and support. I cannot thank them enough.

Responsive and communicative service provided as I am not local to my relative. Service has supported GP and hospital visits along with home visits. Based on site which is very convenient with kind and friendly staff.

Too regimented. Must be in bed by specified time, regardless of what needs to be done beforehand. Otherwise extra charges apply. Depends on person undertaking care. Some are happy to leave when their allotted 15 mins are up. I can carry out my needs perfectly well without falling out of bed, which is all that needs to be checked. Also my husband is there to verify this.

I have always been very satisfied with the level of care and punctuality of the carers. The response to the occasional extra requirement has always been very positive.

Malaya, the Care Manager, and her team are wonderful! My sister receives incredible, support from them which is always given with kindness and good humour. The team are brilliant at communicating with us too, offering compassionate support and advice.

Audley Care Nightingale has been consistently kind and focussed on making my daughter's life easier, more interesting and more cared for. They are always concerned to prevent her getting isolated because of her disability for which I am really grateful.

Excellent. Everyone very pleasant, helpful and caring.

Great!

The carers from Audley Care Ellerslie have provided care for our dad in his own home for a few months and have not only been extremely kind, caring and friendly and very professional whilst caring for him, but also a huge support and help for our Mum on their visits. We have been extremely grateful for the support of the team at Audley.

The staff here are always willing to help when needed, whatever the problem. Staff are extremely friendly and professional and treat me with both dignity and care. In the past, staff have taken me to appointments and waited if necessary. It gives me peace of mind knowing they're just a phone call or knock on the door away.

I have found the service excellent and do not know what I would have done without their help!

Audley Care is vastly superior to another care service I tried.

Audley home care has been a lifesaver for us the last few weeks. My mum wanted to stay at home but needed help making lunches, taking pills. It was a delight to know the lovely team were looking after my mum. They made her home tidy, made sure she had meals, laughed with her and provided a security we can't thank them enough for. My mum loved every single carer who came in, she felt in a safe pair of hands. Thank you Audley home care.

It is always difficult to accept strangers coming into your own home, when you also have to admit that you are not as independent as you think you are and actually need them. The ladies from Audley care have been a welcome addition to my home, giving me the ability to feel that I am still able to be independent whilst facilitating that independence. They're not perfect, but neither am I, and they enable me to continue to be me, while being unobtrusively supportive of my way of life. My visits are generally a welcome oasis in a fairly solitary life and they have all become friends as well as helpers. I've been a client of theirs for over a year now, and while there have been small problems, they've always been dealt with to our mutual satisfaction and I hope we can continue our relationship into the future. I'm happy to have them in my life, and value their visits.