Audley Care Binswood

Henley Hall, Kenilworth Road, Leamington Spa CV32 5TN
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9.7 42 Reviews
  • Audley Care Binswood, Leamington Spa
Audley Care Ltd (Leamington Spa) have designed a domiciliary service based around the highest level of care, where the client's health and wellbeing is at the centre of all decisions, as the provider aims for a reputation based upon the quality of individual life and basic rights as human beings.

The company ethos is based upon excellent customer care and service, prioritising independence, dignity and respect at all times, while being flexible to each client's personal situation.

Audley Care value robust training programmes and CRB checks, striving to make sure all individuals receive a service that makes a positive impact upon their lifestyle.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £32

Fees are dependent on services required, these can be discussed in more details at point of enquiry

These prices are only a guideline, please contact Audley Care Binswood to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Victoria Britton (Branch Manager)

Audley Care Binswood Reviews (42)

9.7

Audley Care Binswood has a Review Score of 9.7 (9.715) out of 10, based on 9 reviews in the last 2 years.
Over all time Audley Care Binswood has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Audley Care Binswood
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Total of 42, showing 1-20
Review from Elizabeth Ann M (Daughter of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been caring for my elderly father for a few years, when he became bedbound in 2024, after which I was unable to provide personal care solely on my own, and had to enlist the help of a care company. I was advised via a friend, that Audley Care were extremely good (the friend had tried various
different companies, before settling on Audley). My father didn't really want "outside" carers but all the staff from Audley went out of their way to make him feel comfortable and at ease with the personal care that they gave him. I really couldn't fault them, they were all kind and caring, arriving promptly and acting in an efficient and professional manner. As my father's health declined, they were a great support to me and the rest of the family too. I would happily recommend them to anyone needing help in their own home. I had no qualms at leaving them in the bungalow, with my father, on the few occasions when I had to pop out. The whole team were really kind and caring. Thank you
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Review from H B (Daughter of Client) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first asked Audley to help provide personal care for my father in 2020, and they have continued to provide companionship care for my mother. All staff are lovely, kind and caring and have consistently provided excellent care ans support. I'm so glad we chose Audley to provide this care.
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Review from Julie C (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been caring for my elderly mother for some time and needed additional support, at first just to give me a little time off and then, as time progressed, to help with her personal care. She really didn't want "outside" carers but all the staff from Audley went out of their way to make her feel comfortable
and at ease with the assistance that they gave her. I really couldn't fault them, they were all kind and caring, arriving promptly and acting in an efficient and professional manner. As my mother's health declined, they were a great support to me and the rest of the family too.. I would happily recommend them to anyone needing help in their own home.
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Review from Sally T (Daughter of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been having 4x a day care for the past 3 months supporting her morning wash, all mealtimes and help going to bed. She feels well supported and is appreciative of the care provided to her recognising that it is keeping her at home
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Review from D E (Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Audley Care Binswood have provided an excellent service for me following a nasty fall and fracture of my left wrist.
The staff not only provide care, but also are very caring, I look forward to their visits and am grateful for their personal and practical support. Thank you Audley Care.
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Review from L D (Client) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by Audley Care is excellent and I have no complaints about them at all.
The carers themselves are very high quality, well trained and very helpful, kind and efficient.
The admin and organisation by the management team is also excellent and they have never let me down.
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Review from Mike T (Son of Client) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have a range of Audley Care staff providing the support necessary for them to continue to live independently in their own home. I have always been very impressed with the staff and have found the service to be delivered to a highly professional standard. We are very grateful for their ongoing
support and care for my parents under sometimes demanding circumstances.
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Review from E P (Client) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All seems well. Carers mostly helpful and pleasant.
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Review from Delores S (Client) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a road bike accident, I needed some help with showering and dressing. Over a period of three weeks, I had four different carers visit me each morning. They were all punctual. All the carers without exception were unfailingly courteous, cheerful and respectful. I would highly recommend them.
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Review from J C (Client) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had care from Audley Care for eight years now. I cannot speak too highly of the wonderful help I have had. Consistently considerate and kind carers and I particularly appreciate the extra visits I receive when I am under pressure from illness etc.
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Review from E S (Client) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No one likes to give up their independence by accepting care, but Audley made the process easy for me. They ensure that visits are on time and the carers are trained and confident. Whenever they can, changes to my schedule are accommodated, but best of all, the care is delivered by kind and friendly
individuals who are happy with their work.
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Review from Lynn A (Daughter of Client) published on 24 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living on her own for eighteen months since my brother passed away. She thinks she is fully independent and is very reluctant to accept any help from carers although it is clear that she is now not able to do everything that she used to do. My sister and I were very apprehensive about
carers coming in to see Mum!
The staff at Audley have been exceptional. They fully understand Mum's situation and have been so kind and gentle while looking after her brilliantly. They have been able to achieve a lot in the thirty minutes a day and it is so reassuring that someone is going to see Mum as any problems are flagged up to us immediately.
Apart from that, the staff have been able to offer us advice and guidance on things that my sister and I have little knowledge of. They really have been incredibly helpful and reassuring.
I would fully recommend Audley for care support. It has changed my life knowing that the responsibility of looking after Mum is not entirely on my sister and I.
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Review from L B (Daughter of Client) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We arranged for the Audley Care ladies to come to our mum's and provide support for her and us.
They have been amazing. We have regular updates along with a rota so we know who’s popping in. They have accommodated Mum's best visit times and we can review what they do during their time with her. All
the ladies are pleasant and chat with Mum during their visit.
Thank you, Audley Care.
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Review from Paul F (Son of Client) published on 14 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was living alone for a year and a half after my mother died. With his dementia, he needed a lot of care and he was having 6 visits a day from Audley care staff. They were fantastic with him. It was clear that they did actually care - it wasn't just a job title. Really nice people, without exception,
and always happy to go beyond the call of duty. I'm very grateful to them all for what they did for dad.
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Review from S W (Daughter of Client) published on 14 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Audley Care for around 18 months during which time we experienced not only care but also friendship. Carers used to drop in to see dad if they were passing, in between visits, just to say hallo and have a game of dominoes. One of them went out of his way to find dad a banana one day, as the
supermarket was not delivering until the next day. Another re-potted one of dad's plants, having brought her own kit in with her to do it. These carers went the extra mile. Thank you so much to the Audley care team.
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Review from P M (Daughter of Client) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really can't thank the care team enough for all their dedication. It was so reassuring to know that, whilst away from my mother, she was being cared for with such compassion. Mum's needs became more complicated quite rapidly but nothing seemed to phase the carers. They became my friends and provided
vital emotional and practical support at a very difficult time for our family. Forever grateful.
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Review from Terry G (Nephew of Client) published on 3 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have experienced the support from Audley Care team since early 2020 through to year to date. During a review to engage support for a vulnerable elderly family member within the community Audley stood out as being a provider of home care support that is based upon the depth of experience and sensitive
discreet professional support that was the hallmark of the supervision of their own in-house facilities and offerings. The direct staff teams and management have maintained the highest of standards in supporting our elderly relative at all times and on a daily basis go the extra mile, often outside their “Hours of Watch” to ensure the safety and deliver compassionate care for individuals in their charge. A first-class integrated organisation that does not shy away from any matters for provision of care and day-to-day management.
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Review from Helen F (Client) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It came as a shock to me to find that a relatively small injury could do a great deal of damage to mobility and mental stability. So I was fortunate to find myself in the care of Audley Care staff. They were unfailingly kind, competent, professional, and good-humored. Nothing seemed too much trouble
and with their encouragement, my confidence began to return. I also began to notice the complex planning that goes into the successful administration of a care program such as this and I am grateful to each and every member of staff - carer, administrator, and manager - who contributed to my recovery. Thank you.
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Review from Elizabeth C (Wife of Client) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Audley have been supplying care to my husband for nearly three years. I am more than satisfied with the service they give. The girls are always courteous, friendly, and efficient. They show care for my wellbeing which I appreciate.
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Review from Lisa T (Daughter-in-law of Client) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the Audley Care homecare team enough. The carers who visit my mum-in-law are absolutely lovely, they treat her with love and care whilst being completely professional. They are ever vigilant, informing us of any concerns and suggesting helpful care ideas. They always treat mum-in-law
with great dignity and respect, which is greatly appreciated. The management team are exceptional, always happy to support and reassure our family. We are very fortunate and extremely thankful to be with Audley.
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Audley Care Binswood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Audley Care Binswood is calculated as follows: ( (44 Excellents x 5) + (10 Goods x 4) ) ÷ 54 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Binswood is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

Meet the Team (1)

Vicki

Vicki Britton

Job Title: Care Branch Manager Joined: 2019

Over 35 years’ experience in the care industry, QCF Management Health & Social Care Level 5.

Frequently Asked Questions about Audley Care Binswood

What Type of Services does Audley Care Binswood offer?

Audley Care Binswood offers Home Care.

How many Carers does Audley Care Binswood employ?

Audley Care Binswood employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Binswood to verify any information. View our terms and conditions. Audley Care Binswood has an Enhanced Service - more info.