Home Care Providers Owned by Audley Care Ltd in Berkshire

independent whilst facilitating that independence. They're not perfect, but neither am I, and they enable me to continue to be me, while being unobtrusively supportive of my way of life. My visits are generally a welcome oasis in a fairly solitary life and they have all become friends as well as helpers. I've been a client of theirs for over a year now, and while there have been small problems, they've always been dealt with to our mutual satisfaction and I hope we can continue our relationship into the future. I'm happy to have them in my life, and value their visits.

are now greatly impaired, but nothing is too much trouble. Often carers go out of their way to include me in some activity I would not be able to do alone. This not only makes me feel involved, but also valued. Some of these activities are in a carers own time, showing total dedication and wish to help me feel wanted. There is a heart warming and gratifying show of studying the client's wishes and well-being and doing the best to enhance both.
My family are also very happy with the care I receive. This reduces any anxiety they may feel about my welfare. Whenever they contact the team it is always greeted with pleasantness and respect.
Thank you to the whole team who work very hard.

home. Everyone who is involved in my daily care has been professional, patient, very kind, enthusiastic with every achievement no matter how small, and incredibly caring, always trying to accommodate and listen to the whole family which has made the journey so much easier for all of us.
One of my regular carers has won Carer of the Year - very well deserved and an accolade to the whole Hungerford team, I am so pleased that the Hungerford team have proved yet again how excellent they are, hard when they are dealing with maternity leave for 4 staff, long term illness and holidays. Thank you from the whole family.

for me when the days are more challenging. Nothing is too much trouble and they even look after her little dog. I really don't know what the future would have looked like if I hadn't had such amazing support from her team of carers.
The support and knowledge from Audley have been a lifeline for both of us.

The manager will often come and do our care and she is excellent, she works hard in her normal role and is always happy and friendly when she comes here, nothing is too much trouble for her. We are very grateful for the care we have.

help or advice. They have frequently communicated with other healthcare providers on my parents’ behalf which has been invaluable. Highly recommend.

given the pressure on them to travel between visits, especially when employed on zero-hours contracts. The small team of care and office staff from Audley Care (Hungerford) however stand out as exceptional. Not only are they all experienced, they give the appearance of never being under pressure. They never presume what my needs are but instead listen and respond with sensible suggestions if they think it appropriate. The local team manager is not only confident and competent but a helpful advocate who is happy to discuss needs with other providers including district nursing and GP receptionists. They also carried out a risk assessment of our premises including potential trip hazards.

too, the visits do break up my day but in a positive way because the carers improve my mood and take my mind off my terminal illness. Thank You!

email was not responded to until we complained.

It saves frustration, time and money.