Home Care Provider Owned by Audley Care Ltd in London

for my Mother. They are looking after her so well and the Care Branch Manager has been exceptional in making sure my Mother has exactly what she needs at all times, checking in on her, keeping her family in the loop and even fast tracking some medical services through our local GP surgery. My family really are so happy that my Mother is in such a fabulous place.

who's patience and empathy seem to know no limits. It is a really wonderful place.

she ensured the cooperation of the local GP service to arrange an incredibly prompt appointment for an X-ray and hence subsequent plaster for my wife's dislocated wrist. The Manager has also arranged regular care visits to ensure my wife has all the support she needs whilst family members are on holiday. I, and my whole family, cannot thank the Manager and her care team enough for all they do to support my wife and the friendly manner in which they do so.

These have been varied and challenging.
Can thoroughly recommend the Care Team and when I become old and need care I would be delighted to be in their care.

the night staff comforted her during moments of fear and pain. When my parents fell, the team responded promptly, lifting them with care and good humour, preserving their dignity. Living abroad, I was grateful for the team's reliability. The front reception also played a key role, discreetly monitoring their well-being. As our parents approached the end of life, the Audley team supported not only them but also us, their children. We're deeply thankful for the compassionate care they provided, and we wholeheartedly commend Audley Care Nightingale.

through the door she is welcomed like a family member. The rota is organised to ensure continuity of personnel (so important for someone with dementia). Much thought goes into the activities in which she engages, having regard to her physical and cognitive impairments. Recently we were sent a video of our mother engaging in a game of table tennis! She was so obviously loving it and it was the perfect illustration of the determined efforts of the care team to continue to engage her in suitable activities in circumstances where many others would simply leave her sitting in a chair. As a family we would unhesitatingly recommend them to anyone looking for care for an older relative.

I required some help. One lady was very good with sorting out the rotas. They were all very helpful for me to get back on my feet as normal!

was a lifeline to have them oversee her return home and to ensure continuation of care and we are really grateful for this and for continuing to oversee her needs.

to be provided in blister packs which made dealing with her memory problems resulting from Alzheimer's easier.
The carers were very helpful and caring.

to identify members of her team who best match his personality and support him most effectively, which can be quite challenging given the significant fluctuations in his condition.
Staff have been calmly competent in delivering both personal and companionship care while getting to know him and encouraging him to do as much as he can.
There were a few early communication issues that were rapidly resolved and as a carer, I too now feel well supported by the Audley Team.

I can't do this.

and close friends it's a huge relief to know that he is in a safe environment with caring and friendly staff on hand 24/7.

care for my partner was seamless and I had no concerns about his welfare. The care team are wholly supportive and work together to provide for all of his needs and that was extended to me on my discharge from hospital.
The alternative would have been a nursing home, absolutely soulless not like being in your own home.

then have been added to my monthly account.

when I knocked myself out in a lift; duty staff were on hand within minutes and checked every couple of hours for signs of concussion. The Care Manager keeps an eye on both the physical and the psychological well-being of flat owners. In my case, a brief, late evening visit by a member of the Care Team has been instrumental in helping me adjust and adapt, providing laughter and marking a full stop to the day.