Home Care Providers Owned by Audley Care Ltd in Kent

  • Home Care Providers Owned by Audley Care Ltd in Kent

Only the locations & reviews in Kent for Audley Care Ltd are showing below.

View the details of all 17 locations (with 362 reviews) owned by Audley Care Ltd

Audley Care Ltd Locations in Kent (2)

 

2 Home Care Providers owned by Audley Care Ltd in Kent

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Audley Care Mote House

Mote House, Mote Park, Maidstone ME15 8NQ 

9.6 57 reviews
"Audley looked after both my parents for several years and provided an excellent level of care and support for them, enabling them to live…"   Read all 57 reviews

Audley Care Mote House is a home care branch in Mote Park, Bearsted and offers domiciliary care services tailored to your needs and based around the highest level of care. The team's ethos is based upon exceptional customer care and service, prioritising… Read more about Audley Care Mote House

  • Care Provided
  • Visiting Care
  • Older Person Care
  • Dementia
  • Visiting Care from £30 / hour
Audley Care Willicombe Park

Audley Care Tunbridge Wells, Willicombe House, Willicombe Park, Tunbridge Wells TN2 3UU 

6.9 27 reviews
"My mother (aged 90) has needed an increasing amount of care in the last 18 months and the care team has been nothing short of outstanding…"   Read all 27 reviews

Audley Care provides high-quality care services to people living in the local community in Tunbridge Wells. Whether you need a little or a lot of support, the team are ready to help you live life, your way. Care packages are flexible and tailored… Read more about Audley Care Willicombe Park

  • Care Provided
  • Visiting Care
  • Older Person Care
  • Dementia
  • Visiting Care from £30 / hour

Audley Care Ltd Reviews in Kent (84)

Reviews Posted for members of Audley Care Ltd

Overall Experience

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Review of

Audley Care Willicombe Park

from Sally B (Daughter of Client) published on 13 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (aged 90) has needed an increasing amount of care in the last 18 months and the care team has been nothing short of outstanding in responding to her changing needs. The staff are always helpful, flexible and friendly so she feels comfortable in their company and our family feels confident
she is being well cared for at all times.

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Review of

Audley Care Mote House

from T G (Son of Client) published on 23 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley looked after both my parents for several years and provided an excellent level of care and support for them, enabling them to live relatively independently for much longer than we expected. The carers were always kind, thoughtful, took time to get to know them and understand their needs, and
earned their trust. The ability to increase (and occasionally decrease) the number of daily visits as their care needs changed was very helpful, and we always found the team responsive and quick to flag any issues that arose. The set up at Mote House is fantastic and I'm very grateful for everything Audley did to ensure my parents were safe and able to enjoy the best quality of life possible.

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Review of

Audley Care Willicombe Park

from S R (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We did not realise how lacking the care provided to my parents was until we changed care company. We were overcharged significantly for months, when questioning the office team we were repeatedly dismissed. We complained and eventually took our case to the ombudsman. They found Audley to be at fault
and they have had to refund us a significant amount. Use this company with absolute caution and check your bills as they are incredibly dishonest.

Reply from Emma Robinson, Health & Wellness Director at Audley Care Willicombe Park

We take all feedback seriously and have reviewed the case in full. Improvements have been made and weve strengthened how we handle concerns to ensure clarity for all. Thank you for sharing your experience, its helped us make important changes.

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Review of

Audley Care Mote House

from M B (Client) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley Care came to me twice a day to help me when I needed some practical support when I came out of hospital. They were friendly, polite and professional doing the job they were booked for. I will have them again if I need help also recommend them to others.

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Review of

Audley Care Mote House

from T T (Friend of Client) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so comforting to know that my friend is receiving all the care she needs in the comfort of her own home. All the care office staff and all the carers who visit are extremely good at what they do. Thank you Audley Care Mote House for always providing such a caring and loving service.

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Review of

Audley Care Mote House

from S T (Stepdaughter of Client) published on 12 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley has been going in to do home visits for a year now, they have looked after my stepfather with meal preparation and general care. They have all been amazing with him, always cheerful, on time and take time to listen and engage with him and even taking him supermarket shopping when needed.
Communication
with Audley has been easy and they have always been responsive to any questions and help that is needed and supported us as a family too.
They have even highlighted to us some issues that we had not been aware of and acted promptly, always taking into consideration my stepfather's requirements.
The care and support from the whole team we have received has been exemplary and I feel we could not have chosen a better care provider.

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Review of

Audley Care Mote House

from F F (Daughter of Client) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The ladies helping Mum are cheerful and attentive to her needs. Obviously, some of the carers have a greater awareness of individual needs and some certainly go the extra mile.

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Review of

Audley Care Mote House

from T H (Daughter of Client) published on 18 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of Mum's carers seem to genuinely care for her and have built a good rapport with her over time. They have always tried to make her comfortable and treat her well. They also communicate with us, her family when they need to and are proactive in making sure that her needs are met.

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Review of

Audley Care Mote House

from A B (Client) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cleaner was very punctual and accomplished all that I asked her to do, and was very chatty and pleasant.

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Review of

Audley Care Mote House

from C B (Client) assisted by family/friend published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the service and experience of the carers very good and willing. Overall help extremely helpful.

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Review of

Audley Care Mote House

from M P (Client) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is very well set up and you can be confident to see them.
They respond quickly to an emergency.
The staff are reliable and respond to the service using requests and guidance.
I would fully recommend them.

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Review of

Audley Care Mote House

from B H (Client) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently my optician told me that I needed an operation on both my eyes. I made arrangements to have these done at a nearby hospital. I then turned to Audley Care to see if they could provide transport for me to and from the hospital and a chaperon to be with me in the hospital. This they agreed to
do. On the days in question all went according to plan and the companionship meant my mind did not dwell on what was to come! I would not hesitate to contact them again if a similar situation arose.

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Review of

Audley Care Mote House

from Margaret H (Daughter of Client) published on 21 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care from cheerful, respectful and affectionate carers. I could not fault the attention they gave to her physical and emotional needs. They were an enormous support to both my mother and I. All the carers we met were wonderful but I would like to give particular thanks to two
members of staff in particular who we met most.

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Review of

Audley Care Willicombe Park

from Jane A (Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been a client of Audley Care for 5 years. The service I've received has been great. I'm always put at ease when I call the office to check when staff are on their way or if I've had to report something. I've always informed the office for when I will be away on holiday if I'm due support for that
week, I feel I've always shown understanding if support cannot come due to an emergency or for any other reason why my support won't happen. The staff have always helped me with housekeeping and always listen to me if I feel I need to express concerns or to share what's on my mind.

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Review of

Audley Care Mote House

from Antony G (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all my carers who are thorough and pleasant to deal with.

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Review of

Audley Care Mote House

from E W (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very helpful and friendly carers.

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Review of

Audley Care Mote House

from J B (Client) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and helpful. I enjoy the events at Mote House. I'm very happy when my carer comes to pick me up or bring me back home.

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Review of

Audley Care Mote House

from C C (Wife of Client) published on 1 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good calibre of staff, always pleasant, friendly and helpful.
Standard of work is good.
Communication is occasionally difficult, at weekends when numbers of staff/management are restricted.

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Review of

Audley Care Mote House

from J C (Son of Client) published on 21 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the level of care and commitment.
Struggled in the early days to know who to talk to regarding specific requirements, resolved latterly.
Thank you!

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Review of

Audley Care Willicombe Park

from C J (Client) assisted by family/friend published on 24 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with all the carers and staff. All problems are promptly dealt with. I feel comfortable and very well supported. Overall a very kind and professional service.

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Awards / Recognitions (4)

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