Home Care Provider Owned by Audley Care Ltd in West Midlands

will be the first call to take care of my lovely mom

engaged socially with others outside of the family, this in turn has alleviated some of the anxiety associated for her wellbeing when we are not able to provide support. We receive weekly rotas of allocated staff and have regular reviews of any changing needs or additional or adapted support. I would recommend Audley care without any reservation and wish to express our gratitude for the superior level of care provide by the carers assigned to my mothers case.

who are always considerate and supportive.
They communicate well with her and the family.
Every week we have a clear rota of who is coming and when. This is well organised.
Her panic alarm is regularly tested and so should she need support at night we know this is available.

you.

health or well-being.
As a family, working with Audley Care feels like real teamwork; extremely supportive and professional. The fact that my father feels so safe and well-cared for and is so content is largely due to the work of the whole team.

takes him. The ‘service’ has been very responsive to his needs and my requests for information and support. An example of this was the record keeping in regard to concerns about my brother's weight loss and what meals he was eating. The manager of the service has regularly attended medical review meetings on-site. Help has also been given in organising the servicing and repair of boilers and washing machines. I am sure my brother is in the very best place for his increasingly deteriorating mental and physical abilities. Thank you for the support and listening ear provided to me as well.

remove one or two parts temporarily until a possible alternative can be found. The care staff have adapted very quickly to our particular needs. Many thanks to the care management for changing certain times of care from time to time in order. that we can enjoy more of the social activities.

degeneration and some degree of Alzheimer's, Audley give my Mum and me confidence that she is safe and happy. The team at Audley encourage her to join in with planned activities in the clubhouse and enable me to visit to enjoy company rather than have to firefight problems which had been the continual case at home. I can give nothing but thanks to Audley for the confidence that we have in how my Mum is looked after in her own home at their lovely development.

feel at ease. Thank you so much for what you are doing!

I feel their rewards financially are pitiful compared to the dedication given to their profession.

the care profession by its nature tends to have a higher turnover of staff, without exception I've got on with all the carers and staff in the 18 months since Audley has been providing my care needs. Because of my physical limitations, I've been managing care packages for over 35 years and none of the other care providers has come close to the considerate, flexible, and genuinely 'caring' approach of Audley. I can't thank them enough.

the necessary care dad required but they also became good friends with him which was very important to us as a family. They really did excel at their jobs. A particular thank you must go to his favourite carer and to the Audley Care Manager.

in extremely capable hands.

(the care manager and all the care team) to be friendly, caring, reliable and efficient. They took the time to develop a real rapport with dad, to make sure they fully understood his likes and dislikes, in fact, nothing was too much trouble. I found them all to be trustworthy and I felt 'safe' in entrusting the care of my dear dad to the team at Audley. My queries and messages were always dealt with promptly and efficiently too. Their support and kindness during my recent bereavement has also reflected the genuine nature of the care they provide. I can wholeheartedly recommend the Audley Care team to others who find themselves needing a Care Provider in the future.