Audley Care Ltd in West Midlands | 1 Home Care Provider

Review of
Audley Care St George's Place
from Angela S (Daughter of Client) published on 31 July 2025

Submitted via Website • Report

Overall Experience

Carers are so professional, punctual, caring and so lovely. Would recommend Audley to anyone they looked after my lovely mom for a few months, 5 star nothing less.

Once my mom decides after her respite and wants to go home if that is what we and mom choose for her given her elderly age, Audley

will be the first call to take care of my lovely mom

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Review of
Audley Care St George's Place
from Molly C (Daughter of Client) published on 23 July 2025

Submitted via Website • Report

Overall Experience

My mother has been in receipt community support for the last two years. Although a small package of care I have found the level of support and care provided to be of the highest standard. The carers that have been assigned have formed a positive working relationship, which has enabled her to remain

engaged socially with others outside of the family, this in turn has alleviated some of the anxiety associated for her wellbeing when we are not able to provide support. We receive weekly rotas of allocated staff and have regular reviews of any changing needs or additional or adapted support. I would recommend Audley care without any reservation and wish to express our gratitude for the superior level of care provide by the carers assigned to my mothers case.

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Review of
Audley Care St George's Place
from Mark B (Son-in-law of Client) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Warm, friendly professional service, very responsive to a variety of needs and requirements with every effort to be as flexible as possible when needs arise. Great understanding of the care required and allocation of most appropriate, experienced staff.

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Review of
Audley Care St George's Place
from Simon B (Son of Client) published on 7 July 2025

Submitted via Website • Report

Overall Experience

My mother is a resident at Audley St George's Place in Birmingham and has recently had significantly increasing care needs.
The staff at Audley have been fantastic in supporting her discharge from hospital and stepping up her care. Night support has also been available.
Mum has a few regular carers

who are always considerate and supportive.
They communicate well with her and the family.
Every week we have a clear rota of who is coming and when. This is well organised.
Her panic alarm is regularly tested and so should she need support at night we know this is available.

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Review of
Audley Care St George's Place
from R P (Wife of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

We are very happy with all service - daily and extra services that have been given
when required.
All Carers are very helpful and the extra services from the office have gone beyond what one would expect .

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Review of
Audley Care St George's Place
from J S (Daughter of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

My father received excellent care and company which enabled my father to have the end of life care he wanted- in his own home. The carers stayed with my father 24 hours a day- even during hospital stays.
They were all lovely and became like part of the family even attending my father's funeral.
Thank

you.

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Review of
Audley Care St George's Place
from Lindsay W (Wife of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

Very flexible and helpful staff, friendly and efficient, accommodating for my appointments.also contacted our pharmacy to have his prescription delivered. All of the girls only needed telling once about his preferences for breakfast!

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Review of
Audley Care St George's Place
from Juliet J (Daughter of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience

Audley Care continues to provide outstanding care for my father. The team of carers provide excellent care that is considerate, respectful and of the highest standard. The care management team are always on hand and is quick to inform us of any concerns that may have been raised regarding my father’s

health or well-being.
As a family, working with Audley Care feels like real teamwork; extremely supportive and professional. The fact that my father feels so safe and well-cared for and is so content is largely due to the work of the whole team.

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Review of
Audley Care St George's Place
from I F (Brother of Client) published on 28 September 2023

Submitted via Website • Report

Overall Experience

The care my brother has received has been exemplary throughout his time at Audley. He now requires help in dressing and preparing food and has visits from carers three times a day. He also is taken out shopping to continue to maintain a level of independence, and he has great praise for the carer who

takes him. The ‘service’ has been very responsive to his needs and my requests for information and support. An example of this was the record keeping in regard to concerns about my brother's weight loss and what meals he was eating. The manager of the service has regularly attended medical review meetings on-site. Help has also been given in organising the servicing and repair of boilers and washing machines. I am sure my brother is in the very best place for his increasingly deteriorating mental and physical abilities. Thank you for the support and listening ear provided to me as well.

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Review of
Audley Care St George's Place
from Peter F (Husband of Client) published on 21 September 2023

Submitted via Website • Report

Overall Experience

The whole experience of living here is very good. The management are very quick to react if there is a problem. My wife has a very large electric wheelchair which is really not suitable for the size of the lift where one has to turn at right angles to get out. However, we have just about managed to

remove one or two parts temporarily until a possible alternative can be found. The care staff have adapted very quickly to our particular needs. Many thanks to the care management for changing certain times of care from time to time in order. that we can enjoy more of the social activities.

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Review of
Audley Care St George's Place
from C B (Son of Client) published on 27 March 2023

Submitted via Website • Report

Overall Experience

Audley Care have been looking after my ninety-three-year-old mother for over five years. The consistency of the team and the genuine care and I really do mean personal care, is outstanding. The team have become an extension of our family, as an only child with one parent who has age-related macular

degeneration and some degree of Alzheimer's, Audley give my Mum and me confidence that she is safe and happy. The team at Audley encourage her to join in with planned activities in the clubhouse and enable me to visit to enjoy company rather than have to firefight problems which had been the continual case at home. I can give nothing but thanks to Audley for the confidence that we have in how my Mum is looked after in her own home at their lovely development.

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Review of
Audley Care St George's Place
from Tim L (Son of Client) published on 27 March 2023

Submitted via Website • Report

Overall Experience

Audley Care continues to provide an excellent service lead by a competent management team.
Nothing is too much trouble, and if there are any issues, I'm always informed.
They are very efficient, pleasant, and caring, and take time to resolve any problems.

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Review of
Audley Care St George's Place
from Carlton S (Son of Client) published on 17 August 2021

Submitted via Website • Report

Overall Experience

I have nothing but praise for the Audley St George’s Place team led by the manager. After the last company used for my dad I was extremely picky about who was going to carry out his care. I have been blown away by how good this team are. The level of care is excellent, with all the team making my dad

feel at ease. Thank you so much for what you are doing!

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Review of
Audley Care St George's Place
from Jean M (Client) published on 26 July 2021

Submitted via Postal Card • Report

Overall Experience

I have just three words with which I can describe my Audley Care ladies. They are efficient, pleasant, and very caring, not just occasionally, but on a daily basis. I look forward each day to their visits and can't thank enough the person who recommended Audley Care. With such long and unsociable hours,

I feel their rewards financially are pitiful compared to the dedication given to their profession.

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Review of
Audley Care St George's Place
from Kevin W (Client) published on 5 July 2021

Submitted via Website • Report

Overall Experience

Audley Care Edgbaston is quite simply top of the care profession Premier League. The Care Manager actually came out to me for the first 10 days trial to deliver my care needs herself before letting her staff anywhere near me. How great is that? Unheard of with other so-called 'care' providers. Although

the care profession by its nature tends to have a higher turnover of staff, without exception I've got on with all the carers and staff in the 18 months since Audley has been providing my care needs. Because of my physical limitations, I've been managing care packages for over 35 years and none of the other care providers has come close to the considerate, flexible, and genuinely 'caring' approach of Audley. I can't thank them enough.

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Review of
Audley Care St George's Place
from Emma Y (Daughter of Client) published on 15 March 2021

Submitted via Website • Report

Overall Experience

My father became frail and unwell and Audley Care did a fantastic job looking after him. They were very professional in all aspects of care. They listened to his needs and helped him in many ways. He could at times be quite stubborn and they were brilliant the way they handled him. They not only provided

the necessary care dad required but they also became good friends with him which was very important to us as a family. They really did excel at their jobs. A particular thank you must go to his favourite carer and to the Audley Care Manager.

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Review of
Audley Care St George's Place
from Jo H (Daughter of Client) published on 15 March 2021

Submitted via Website • Report

Overall Experience

Audley Care have provided care for my mother for over the past 12 months. They are a wonderful team, who are caring, efficient, conscientious, helpful and flexible. Living 2 hours away from her and especially in Covid times, has given me peace of mind that her welfare and wellbeing is being looked after

in extremely capable hands.

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Review of
Audley Care St George's Place
from Clare J (Daughter of Client) published on 15 March 2021

Submitted via Website • Report

Overall Experience

Audley Care provided home support for my elderly Dad for a six month period preceding his recent death. I have been extremely satisfied with the service provided, from the first phone call I made my impression was of a caring, professional organisation. Both my father and I found all the staff we encountered

(the care manager and all the care team) to be friendly, caring, reliable and efficient. They took the time to develop a real rapport with dad, to make sure they fully understood his likes and dislikes, in fact, nothing was too much trouble. I found them all to be trustworthy and I felt 'safe' in entrusting the care of my dear dad to the team at Audley. My queries and messages were always dealt with promptly and efficiently too. Their support and kindness during my recent bereavement has also reflected the genuine nature of the care they provide. I can wholeheartedly recommend the Audley Care team to others who find themselves needing a Care Provider in the future.

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Review of
Audley Care St George's Place
from F G (Client) published on 23 October 2020

Submitted via Postal Card • Report

Overall Experience

I feel before I had carers and my sister found Audley. They are amazing right from coming on time, for personal care to the carers. The work that they carry our is excellent.

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Review of
Audley Care St George's Place
from S B (Client) published on 26 August 2020

Submitted via Postal Card • Report

Overall Experience

My wife (passed 26/01/20) and I came here three and a half years ago and immediately felt 'at home'. It was a wonderful move and we always appreciated the care and support which we have received and which I, now a widower, continue to receive.

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Home Care Provider Owned by Audley Care Ltd in West Midlands

Audley Care Ltd Locations in West Midlands (1)

Audley Care Ltd Reviews in West Midlands (33)

Reviews Posted for members of Audley Care Ltd

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Awards / Recognitions (4)

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