Home Care Providers Owned by Audley Care Ltd in West Midlands

had a positive experience with the service. The staff were professional, attentive, and ensured that all my wife's needs were met. I would recommend them to anyone looking for reliable and compassionate care.

Carers are so professional, punctual, caring and so lovely. Would recommend Audley to anyone they looked after my lovely mom for a few months, 5 star nothing less.

Once my mom decides after her respite and wants to go home if that is what we and mom choose for her given her elderly age, Audley will be the first call to take care of my lovely mom

My mother has been in receipt community support for the last two years. Although a small package of care I have found the level of support and care provided to be of the highest standard. The carers that have been assigned have formed a positive working relationship, which has enabled her to remain engaged socially with others outside of the family, this in turn has alleviated some of the anxiety associated for her wellbeing when we are not able to provide support. We receive weekly rotas of allocated staff and have regular reviews of any changing needs or additional or adapted support. I would recommend Audley care without any reservation and wish to express our gratitude for the superior level of care provide by the carers assigned to my mothers case.

Warm, friendly professional service, very responsive to a variety of needs and requirements with every effort to be as flexible as possible when needs arise. Great understanding of the care required and allocation of most appropriate, experienced staff.

Her panic alarm is regularly tested and so should she need support at night we know this is available.

All Carers are very helpful and the extra services from the office have gone beyond what one would expect .

Thank you.

Very flexible and helpful staff, friendly and efficient, accommodating for my appointments.also contacted our pharmacy to have his prescription delivered. All of the girls only needed telling once about his preferences for breakfast!

As a family, working with Audley Care feels like real teamwork; extremely supportive and professional. The fact that my father feels so safe and well-cared for and is so content is largely due to the work of the whole team.

The care my brother has received has been exemplary throughout his time at Audley. He now requires help in dressing and preparing food and has visits from carers three times a day. He also is taken out shopping to continue to maintain a level of independence, and he has great praise for the carer who takes him. The ‘service’ has been very responsive to his needs and my requests for information and support. An example of this was the record keeping in regard to concerns about my brother's weight loss and what meals he was eating. The manager of the service has regularly attended medical review meetings on-site. Help has also been given in organising the servicing and repair of boilers and washing machines. I am sure my brother is in the very best place for his increasingly deteriorating mental and physical abilities. Thank you for the support and listening ear provided to me as well.

The whole experience of living here is very good. The management are very quick to react if there is a problem. My wife has a very large electric wheelchair which is really not suitable for the size of the lift where one has to turn at right angles to get out. However, we have just about managed to remove one or two parts temporarily until a possible alternative can be found. The care staff have adapted very quickly to our particular needs. Many thanks to the care management for changing certain times of care from time to time in order. that we can enjoy more of the social activities.

Audley Care have been looking after my ninety-three-year-old mother for over five years. The consistency of the team and the genuine care and I really do mean personal care, is outstanding. The team have become an extension of our family, as an only child with one parent who has age-related macular degeneration and some degree of Alzheimer's, Audley give my Mum and me confidence that she is safe and happy. The team at Audley encourage her to join in with planned activities in the clubhouse and enable me to visit to enjoy company rather than have to firefight problems which had been the continual case at home. I can give nothing but thanks to Audley for the confidence that we have in how my Mum is looked after in her own home at their lovely development.

They are very efficient, pleasant, and caring, and take time to resolve any problems.

I have nothing but praise for the Audley St George’s Place team led by the manager. After the last company used for my dad I was extremely picky about who was going to carry out his care. I have been blown away by how good this team are. The level of care is excellent, with all the team making my dad feel at ease. Thank you so much for what you are doing!

I have just three words with which I can describe my Audley Care ladies. They are efficient, pleasant, and very caring, not just occasionally, but on a daily basis. I look forward each day to their visits and can't thank enough the person who recommended Audley Care. With such long and unsociable hours, I feel their rewards financially are pitiful compared to the dedication given to their profession.

Audley Care Edgbaston is quite simply top of the care profession Premier League. The Care Manager actually came out to me for the first 10 days trial to deliver my care needs herself before letting her staff anywhere near me. How great is that? Unheard of with other so-called 'care' providers. Although the care profession by its nature tends to have a higher turnover of staff, without exception I've got on with all the carers and staff in the 18 months since Audley has been providing my care needs. Because of my physical limitations, I've been managing care packages for over 35 years and none of the other care providers has come close to the considerate, flexible, and genuinely 'caring' approach of Audley. I can't thank them enough.

My father became frail and unwell and Audley Care did a fantastic job looking after him. They were very professional in all aspects of care. They listened to his needs and helped him in many ways. He could at times be quite stubborn and they were brilliant the way they handled him. They not only provided the necessary care dad required but they also became good friends with him which was very important to us as a family. They really did excel at their jobs. A particular thank you must go to his favourite carer and to the Audley Care Manager.

Audley Care have provided care for my mother for over the past 12 months. They are a wonderful team, who are caring, efficient, conscientious, helpful and flexible. Living 2 hours away from her and especially in Covid times, has given me peace of mind that her welfare and wellbeing is being looked after in extremely capable hands.

Audley Care provided home support for my elderly Dad for a six month period preceding his recent death. I have been extremely satisfied with the service provided, from the first phone call I made my impression was of a caring, professional organisation. Both my father and I found all the staff we encountered (the care manager and all the care team) to be friendly, caring, reliable and efficient. They took the time to develop a real rapport with dad, to make sure they fully understood his likes and dislikes, in fact, nothing was too much trouble. I found them all to be trustworthy and I felt 'safe' in entrusting the care of my dear dad to the team at Audley. My queries and messages were always dealt with promptly and efficiently too. Their support and kindness during my recent bereavement has also reflected the genuine nature of the care they provide. I can wholeheartedly recommend the Audley Care team to others who find themselves needing a Care Provider in the future.

I feel before I had carers and my sister found Audley. They are amazing right from coming on time, for personal care to the carers. The work that they carry our is excellent.