Audley Care Chalfont Dene

Audley Chalfont Dene, Rickmansworth Lane, Chalfont St Peter, Gerrards Cross SL9 0LX

Audley Care Ltd (Chalfont St Peter) provide quality home care that can be tailored to each client's specific needs.

Their team of personal care assistants are highly skilled at providing domestic or specialist care to the highest standards. Help can be provided getting in and out of bed, dressing, bathing, preparing medication and continence care.

Care assistants can assist with cooking, laundry, vacuuming, ironing, changing bedding or other housework as well as attending medical appointments, collecting prescriptions and providing home from hospital support.

Audley Care are happy to visit you in your own home if you find it easier to speak to someone face to face and are recognised, registered and regularly audited by the Care Quality Commission (CQC), which means the care assistant you invite into your home is rigorously trained and highly qualified.

Group : Audley Care Ltd

Person in charge: Samantha Griffiths (Registered Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 26

Services Offered: Adult Care (18+)

Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • Learning Disability • Physical Disability • Sensory Impairment

Latest Care Quality Commission* Report on Audley Care Chalfont Dene: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 7.2 out of 10 for Audley Care Chalfont Dene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Audley Care Chalfont Dene in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.167 for Audley Care Chalfont Dene is calculated as follows: ( (2 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 6 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3.00 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3.00, 2nd = 0.50, 3rd = 0.50, 4th = 0.25, 5th = 0.25, 6th = 0.10, 7th = 0.10, 8th = 0.10, 9th = 0.10, 10th = 0.10) ie an Home Care Agency needs 10 Reviews to receive the maximum score of 5 points.

    If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3 Points relating to the number of positive Reviews for Audley Care Chalfont Dene is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.2 Audley Care Chalfont Dene has a Review Score of 7.2 (7.167) out of 10 and an Average Rating of 4.2 out of 5 from 1 Reviews over all time

Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Audley Care Chalfont Dene?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Audley Care Chalfont Dene

  • Client / Service User
    1

After a stay in hospital, carers checked on me throughout the night making sure I was comfortable.

How likely would you be to recommend Audley Care Chalfont Dene? Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.2 out of 5

Marie Kaye at Audley Care Chalfont Dene responded to this review on 28 Sep 2018:

Thank you for your positive review I will pass on your feedback to our teams.

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