Audley Care Chalfont Dene

Audley Chalfont Dene, Rickmansworth Lane, Chalfont St Peter, Gerrards Cross SL9 0LX
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9.4 24 Reviews
  • Audley Care Chalfont Dene, Gerrards Cross
Audley Care Ltd (Chalfont St Peter) provide quality home care that can be tailored to each person's specific needs.

The team of personal care assistants is highly skilled at providing domestic or specialist care to the highest standards. Help can be provided getting in and out of bed, dressing, bathing, preparing medication and continence care.

Care assistants can assist with cooking, laundry, vacuuming, ironing, changing bedding or other housework as well as attending medical appointments, collecting prescriptions and providing home from hospital support.

The Audley Care team is happy to visit you in your own home if you find it easier to speak to someone face to face. Audley Care branches are recognised, registered and regularly audited by the Care Quality Commission (CQC), which means the care assistant you invite into your home is rigorously trained and highly qualified.
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Care Provided by Audley Care Chalfont Dene

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £29 – £35

Fees are dependent on services required, these can be discussed in more details at point of enquiry

These prices are only a guideline, please contact Audley Care Chalfont Dene to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Cheryl Franklin (Cluster Care Branch Manager)

Audley Care Chalfont Dene Reviews (24)

9.4

Audley Care Chalfont Dene has a Review Score of 9.4 (9.407) out of 10, based on 7 reviews in the last 2 years.
Over all time Audley Care Chalfont Dene has 24 reviews.

Overall Experience
  • 12
  • 12
  • 0
  • 0
  • 0
Date Published
  • 24
  • 0
  • 7
  • 7
  • 17
Reviewer Connection to Audley Care Chalfont Dene
  • 14
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 24, showing 21-24
Review from Jacki C (Client) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, efficient service from a team of caring ladies. I need their help and assistance. They are a Godsend.
Reply from Fionna Cannon at Audley Care Chalfont Dene
Thank you for your review, I will pass on your feedback to the team. It is always lovely to receive feedback and know our service is effective.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sidney B (Husband of Client) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care my wife has had. Very courteous girls and having a rota with the times is very helpful.
Reply from Fionna Cannon at Audley Care Chalfont Dene
Thank you for taking the time to complete this review, we are happy you are pleased with the service we are providing. All feedback is sent back to the Care Branches and care staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hilda C (Client) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following 9 days in hospital, I had care 3 times a day - early morning to ensure medication was taken correctly, midday and evening for further care and to prepare for bed. The care was excellent and continued until I felt I could manage for myself.
Reply from Fionna Cannon at Audley Care Chalfont Dene
We would like to thank you for taking the time to review our services, I will pass your feedback onto the team.
We pride ourselves in ensuring we will continually provide an outstanding service to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E F (Client) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a stay in hospital, carers checked on me throughout the night making sure I was comfortable.
Reply from Marie Kaye at Audley Care Chalfont Dene
Thank you for your positive review I will pass on your feedback to our teams.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Audley Care Chalfont Dene is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.707 for Audley Care Chalfont Dene is calculated as follows: ( (33 Excellents x 5) + (4 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 41 Ratings = 4.707
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Chalfont Dene is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (1)

Cheryl

Cheryl Franklin

Job Title: Cluster Care Branch Manager Joined: 2022

Over 15 years experience in the sector. Qualified to Level 4 in Health and Social Care & level 7 strategic leadership management.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Chalfont Dene to verify any information. View our terms and conditions. Audley Care Chalfont Dene has an Enhanced Service - more info.