Audley Care Stanbridge Earls

Old Salisbury Lane, Romsey SO51 0GY
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9.3 22 Reviews
  • Audley Care Stanbridge Earls, Romsey
Audley Care Stanbridge Earls is based in Romsey, Hampshire offering domiciliary care services tailored to the needs of the clients based around the highest level of care.

The team's ethos is based upon exceptional customer care and service, prioritising independence, dignity and respect at all times, while being flexible to each situation.

Audley Care services are recognised, registered and regularly audited by the Care Quality Commission (CQC). They are on-call every minute of every day.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £32

Fees are dependent on services required, these can be discussed in more details at point of enquiry

These prices are only a guideline, please contact Audley Care Stanbridge Earls to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Marcia Elliott-White (Branch Manager)

Audley Care Stanbridge Earls Reviews (22)

9.3

Audley Care Stanbridge Earls has a Review Score of 9.3 (9.271) out of 10, based on 9 reviews in the last 2 years.
Over all time Audley Care Stanbridge Earls has 22 reviews.

Overall Experience
  • 12
  • 6
  • 4
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Date Published
  • 22
  • 2
  • 2
  • 9
  • 13
Reviewer Connection to Audley Care Stanbridge Earls
  • 17
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  • 1
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Total of 22, showing 1-20
Review from Jill E (Wife of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the carers supplied were of a high standard and very pleasant to have in our home . They all had slightly different skills but all were very helpful and supportive at a difficult time for us. The care was also well organised. It was always easy to talk to the main office.
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Review from Joyce E (Wife of Client) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using Audley Care for at least a year. My husband uses them twice a day to wash, dress and generally keep a check on his welfare. We have found them kind, considerate and cheerful. They are dedicated to their job and we look forward to their visits.
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Review from Bryan T (Client) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Easy start - very good.
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Review from L R (Client) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was very efficient and helpful. Helped me when I couldn't do anything due to temporary illness.
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Review from J B (Client) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Meets all my needs.
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Review from Anna P (Client) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using Audley Care cleaners since I moved into Audley Village nearly four years ago. I am very pleased and satisfied with their work and professionalism.
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Review from Jackie D (Friend of Client) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to the Audley Foundation Fundraising event that the care team organised. It was such a lovely afternoon with a variety of stalls. The team are so happy and have an amazing rapport with each other and the service users. It was truly heartwarming. The manager and another member of staff in particular
deserve high praise indeed for the warmth and dedication that shone through for all to see. Well done.
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Review from P B (Client) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have housekeeping once a week just for an hour. The assistant is always cheerful and very flexible and gets through many tasks in the time allocated. We do not need care at the moment but I would be happy to request this when necessary.
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Review from A A (Husband of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been resident at Stanbridge Earls since 2021. During this time my wife's dementia has progressed to now find her doubly incontinent and needing a two-person hoist from bed to wheelchair and return. Without exception every member of Audley Care Staff have conducted themselves cheerfully fully
competent and giving my wife an outstanding service. They enthusiastically volunteer for any additional care that I may require when I take my respite breaks.
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Review from Margaret M (Client) published on 17 April 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We have been resident for a year now and use the service for household cleaning only. There have been several changes of personnel during the year, some have been excellent including the current cleaners, while others have been less so. Management has not been meticulous in informing us of any changes,
which is imperative when admitting an unknown person into one's home.
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Review from Irene B (Client) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am using the Housekeeping Service once a week. The provider who comes regularly to me is very helpful, thorough with cleaning, polite and thoughtful. She keeps good time and is very good at managing her tasks and is adaptable to whatever is asked of her. I am most grateful for her help and value it.
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Review from M F (Client) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The housekeeping team at Audley Stanbridge Earls are helping me to keep my home clean and tidy each week. Although this is the only help I require at present, I am conscious that in the future, I may need personal care and I feel that I will be much happier having already become familiar with the care
team ladies.
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Review from B W (Client) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is limited to Domestic Cleaning so far with occasional health advice. The whole team have been a pleasure to work with, I am confident they can meet our future needs.
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Review from Sally S (Client) published on 30 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of care of Audley is extremely good. There is always someone available to assist you. They treat one with great respect and are so kind and helpful. Nothing is too much trouble and they have loads of patience!
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Review from P G (Client) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have used the Audley Stanbridge Earls care service mainly for help with housekeeping. Our requirements have been met willingly and the work carried out is both efficiently and cheerfully. We have been very satisfied and will continue to use the service.
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Review from S G (Client) published on 15 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only received a little help so far - hoovering for instance and prescription collection.
All staff I have met so far are kind and helpful.
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Review from S M (Client) published on 15 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In this case, the care was an hours ironing carried out in my flat. The task was done within the hour and completed efficiently and cheerfully.
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Review from J S (Wife of Client) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just often arriving in Audley Stanbridge my husband had an exceptional long heart procedure. Shortly after he went into shock, shaking uncontrollably and lost all colour. We called a carer. They were quick and supportive. After a 111 call, and a later check from a doctor, and then continued support
from carers, all was well. A second occasion was more serious. I was frightened and not knowing the local hospital. Our head carer drove us both to Southampton. thank you.
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Review from Peter S (Client) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very limited experience so far but what we had was very satisfactory. Very happy with the attitude of the carers.
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Review from A F (Client) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for this opportunity to that the wonderful care team at Stanbridge Earls for their kindness and consideration to my wife and I. They have made our life during a most difficult time a pleasure. Again from my wife and I a grateful thank you.
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Current Review Score: 9.3 (9.271)

Overview of Review Score

The Review Score of 9.3 (9.271) out of 10 for Audley Care Stanbridge Earls is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.471 for Audley Care Stanbridge Earls is calculated as follows: ( (32 Excellents x 5) + (11 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 51 Ratings = 4.471
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Stanbridge Earls is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (1)

Marcia

Marcia Elliott-White

Job Title: Care Branch Manager Joined: 2025

Over 30 years of experience in the care sector with younger and older adults. For the past 10 years, I’ve worked as a Registered Manager across two care homes. I hold a Level 5 Diploma in Leadership for Health and Social Care.

Frequently Asked Questions about Audley Care Stanbridge Earls

What Type of Services does Audley Care Stanbridge Earls offer?

Audley Care Stanbridge Earls offers Home Care.

How many Carers does Audley Care Stanbridge Earls employ?

Audley Care Stanbridge Earls employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Stanbridge Earls to verify any information. View our terms and conditions. Audley Care Stanbridge Earls has an Enhanced Service - more info.