Caremark Aylesbury & Wycombe offers a personalised, dedicated home care service to adults and children in Buckinghamshire.
They provide expert, professional and caring support workers to help people who live in their own homes to remain independent, safe and comfortable.
Your needs, your daily routine and your preferences are specific to you. That’s why they create your care plans around you. Caremark is a doctor-led home care company which has supported clients...
Caremark Aylesbury & Wycombe offers a personalised, dedicated home care service to adults and children in Buckinghamshire.
They provide expert, professional and caring support workers to help people who live in their own homes to remain independent, safe and comfortable.
Your needs, your daily routine and your preferences are specific to you. That’s why they create your care plans around you. Caremark is a doctor-led home care company which has supported clients in the community for over 13 years with a combined years totalling over 100 years care experience of the senior management team. Their goal is to maintain your independence your own home 100% of the time. Your care is overseen by medical professionals, it is no wonder Caremark is a platinum provider for Buckinghamshire County Council.
The most recent client survey showed that 100% of the time, their care team:
• Were sensitive and responsive to your traditions, background and culture
• Were professional and helpful and treated you with dignity and respect
• Respected your values and beliefs and treated you with compassion and kindness
• Encouraged you to be as independent as possible
• Made you feel safe
The team support people who live with:
• All dementia types
• All physical health conditions
• All mental health conditions
• Complex care
• Physical disabilities
• Neurological conditions
• Neurological rehabilitation
• Learning disabilities
• Sensory impairments
• Loneliness and isolation
• Respite care
• End-of-life/palliative care
Care and support offered includes:
• Personal care
• Medication support
• Meal and drink preparation
• Mobility support
• Domestic support
• Accessing the community
• Social activities
• Support with daily activities
Care Provided by Caremark Aylesbury & Wycombe
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £33
Weekly Live-in Care
From £1,240
Please contact us regarding funding options and further information regarding our fees
The price(s) shown are provided by the agency. Contact Caremark Aylesbury & Wycombe for full pricing details and T&Cs.
Contact Caremark Aylesbury & Wycombe to get a personalised quote:
Caremark Aylesbury & Wycombe has a Review Score of 9.2 (9.226) out of 10, based on 6 reviews in the last 2 years. Over all time Caremark Aylesbury & Wycombe has 30 reviews.
Reviewer Connection to Caremark Aylesbury & Wycombe
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Showing 30 reviews matching selected criteria
Review from U F (Client / Service User) published on 29 July 2020 Submitted via Website•
Overall Experience
We had an excellent experience with Caremark. They have really gone over and above in Covid pandemic to support us, which is commendable. We are grateful to Caremark for all the support. During this difficult period, they have ensured a strong communication and concreate actions to provide us with...
We had an excellent experience with Caremark. They have really gone over and above in Covid pandemic to support us, which is commendable. We are grateful to Caremark for all the support. During this difficult period, they have ensured a strong communication and concreate actions to provide us with care what we needed.
↩Reply from Janis Anderson, Managing Director at Caremark Aylesbury & Wycombe
Thank you for your kind words. We will continue to strive to ensure that all our clients get the support they need during these difficult times.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kim F (Daughter of Client) published on 30 March 2020 Submitted via Website•
Overall Experience
Caremark has provided my mum with excellent care over many years. Especially after two falls she had recently. The carers who were there were very supportive and professional and did everything they could to help my mum and myself during a very traumatic time.
Caremark has provided my mum with excellent care over many years. Especially after two falls she had recently. The carers who were there were very supportive and professional and did everything they could to help my mum and myself during a very traumatic time.
↩Reply from Paul Fleming, at Caremark Aylesbury & Wycombe
Thank you so much for the kind words; we really appreciate it.
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Review from V M (Niece of Client) published on 18 March 2020 Submitted via Postal Card•
Overall Experience
The care from the carers has been very good. They are kind and caring and cope well with a difficult client. The care supervisor has been brilliant supporting our needs and requirements. She is caring and professional and always gets back to us if there is a problem.
The care from the carers has been very good. They are kind and caring and cope well with a difficult client. The care supervisor has been brilliant supporting our needs and requirements. She is caring and professional and always gets back to us if there is a problem.
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Treated with Dignity
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Review from Dave (Friend of Client) published on 23 September 2019 Submitted via Website•
Overall Experience
On the whole a great service, 90% of the carers are amazing. Sometimes coordination and timings of the carers turning up is off but can be overlooked due to the amazing army of carers they have. My biggest issue though is one of the regular carers is over-familiar and doesn't respect privacy. You...
On the whole a great service, 90% of the carers are amazing. Sometimes coordination and timings of the carers turning up is off but can be overlooked due to the amazing army of carers they have. My biggest issue though is one of the regular carers is over-familiar and doesn't respect privacy. You do not expect to hear personal details relaid back to you from the locals. Care should be professional and not about gossip. The person being cared for is highly private. Very sad that this carer can do as he pleases without any accountability. As I say, very good service overall but we do have an issue with a particular carer that has been touched on subtly in the past yet nothing has been done about it. I would still recommend this service to friends.
↩Reply from Paul Fleming, Apprentice at Caremark Aylesbury & Wycombe
Hi Dave, I'm sorry to hear about the issue you had with one of our care workers. Even though you may feel nothing has been done regarding this matter, I would like to take this opportunity to reassure you that it will have been dealt with according to our policies and procedures. However, if you...
Hi Dave, I'm sorry to hear about the issue you had with one of our care workers. Even though you may feel nothing has been done regarding this matter, I would like to take this opportunity to reassure you that it will have been dealt with according to our policies and procedures. However, if you would like to discuss this matter further with one of our managers then please do not hesitate to give us a call. We are more than happy to help. Paul.
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Review from June M (Friend of Client) published on 4 June 2019 Submitted via Website•
Overall Experience
The carers provide excellent care at all times and are very supportive. The staff are always happy to help.
The carers provide excellent care at all times and are very supportive. The staff are always happy to help.
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Management
Treated with Dignity
Value for Money
Review from Pam E (Niece of Client) published on 13 May 2019 Submitted via Website•
Overall Experience
I have always found Caremark (Aylesbury & Wycombe) to be a reliable, friendly and very efficient service. Both staff on the rounds and back in the office are superb.
I would have no hesitation in recommending Caremark (Aylesbury & Wycombe).
I have always found Caremark (Aylesbury & Wycombe) to be a reliable, friendly and very efficient service. Both staff on the rounds and back in the office are superb.
I would have no hesitation in recommending Caremark (Aylesbury & Wycombe).
↩Reply from Janis Anderson, at Caremark Aylesbury & Wycombe
Thank you for your response, it is always helpful to get feedback to continue to improve the lives of our clients and their families.
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Value for Money
Review from Edwina L (Daughter of Client) published on 10 May 2019 Submitted via Review Postal Card•
Overall Experience
The carers who look after my mother are excellent. They treat her with great respect and kindness. We are very grateful for the great care she receives.
The carers who look after my mother are excellent. They treat her with great respect and kindness. We are very grateful for the great care she receives.
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Management
Treated with Dignity
Value for Money
Review from Ronald L (Client / Service User) published on 2 May 2019 Submitted via Review Postal Card•
Overall Experience
Carers are helpful, kind and will support me with everything I need.
I have a carer of mine that works in the office who I can call if I ever need anything.
Carers are helpful, kind and will support me with everything I need.
I have a carer of mine that works in the office who I can call if I ever need anything.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from J K (Sister of Client) published on 26 March 2019 Submitted via Postal Card•
Overall Experience
Caremark were friendly and responsive when setting up the service. They did a full assessment and made sure everything was in place.
They attend morning and evening and we are about to increase the visits by adding one mid-afternoon. That has made my brother very happy in that he is now able to go...
Caremark were friendly and responsive when setting up the service. They did a full assessment and made sure everything was in place. They attend morning and evening and we are about to increase the visits by adding one mid-afternoon. That has made my brother very happy in that he is now able to go swimming and Caremark have facilitated his trip to the pool.
Thank you.
↩Reply from Paul Fleming, Apprentice at Caremark Aylesbury & Wycombe
Thank you very much for your honest review. We are pleased that we can help your brother do the activities that he wishes to do.
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Review from James T (Client / Service User) published on 14 April 2016 Submitted via Website•
Overall Experience
Absolutely amazing for me and my family!
Caremark Aylesbury have been caring for my family for the past 6 months and has truly been a life changer.
With my partner being severally disabled, I thought I would of had to leave my job to provide care for my family but Caremark managed to...
Absolutely amazing for me and my family!
Caremark Aylesbury have been caring for my family for the past 6 months and has truly been a life changer.
With my partner being severally disabled, I thought I would of had to leave my job to provide care for my family but Caremark managed to provide me with a custom flexible package that met both mine, my partners and most importantly my children's needs.
The carers are a treat, always happy, always providing quality care and provides companionship for my wife when i'm not around. I have regular carers so causes little interruption to my family which is great that my children are not exposed to loads of new people.
Thank you for your services and I hope this review brings you great pleasure to read.
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Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Caremark Aylesbury & Wycombe.
There are no accreditations posted yet for Caremark Aylesbury & Wycombe.
Meet the Team (5)
Kris OwdenJob Title Managing DirectorJoined 2020
Kris brings a great deal of experience to the business as a medical Doctor. Having trained at the University of Liverpool and practised at Norwich...
Kris brings a great deal of experience to the business as a medical Doctor. Having trained at the University of Liverpool and practised at Norwich Medical School. He has specific experience working with people living with dementia, the elderly and those with eating disorders as well as with children with medical needs.
Vicky HartgillJob Title Care ManagerJoined 2017
Vicky has worked in social care for many years and first joined Caremark in 2009. After leaving for a few years to work in other, larger care...
Vicky has worked in social care for many years and first joined Caremark in 2009. After leaving for a few years to work in other, larger care businesses, she was persuaded to rejoin Caremark in 2017. Vicky offers enthusiasm, extensive experience and hands on commitment to all our clients and care workers
Peter RobertsJob Title Senior care coordinatorJoined 2018
Senior Care Coordinator Peter has extensive managerial experience, most recently with Appetito.
His thorough and detailed approach to this role ensures that clients and carers receive the support they need when they need it.
Ladi MadzivaJob Title Finance and Operations ManagerJoined 2015
Ladi is a Chartered Accountant with in-depth knowledge and passion for the business and an understanding of the Caremark vision to provide...
Ladi is a Chartered Accountant with in-depth knowledge and passion for the business and an understanding of the Caremark vision to provide high-quality care to the local community. He has over 8 years experience of in financial services in the healthcare sector and is more than happy to assist our customers with advice on the social care funding structure and contacts within the local authority. Working diligently behind the scenes to keep everything ticking over Ladi says ‘ While every day brings different challenges it is very rewarding to see the impact that we are making on a daily basis’.
Dane TaylorJob Title HR ManagerJoined 2014
Dane is our Human Resources and training manager, and supports all our staff, ensuring their training is up to date, specialist training is arranged...
Dane is our Human Resources and training manager, and supports all our staff, ensuring their training is up to date, specialist training is arranged when needed, and they get the encouragement and mentoring that they need and deserve. Dane has extensive experience in training care assistants in all aspects leading to the professional Care Certificate. He is a qualified trainer who runs regular training programmes so that we can enhance our teams of care assistants with new talent. Dane says ‘I love helping people to give their best, to learn new skills and to achieve new heights. ‘
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Aylesbury & Wycombe to verify any information. View our terms and conditions. Caremark Aylesbury & Wycombe has an Enhanced Service -what an Enhanced Service includes.
