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Bluebird Care Watford & Three Rivers

Unit 34, The Metro Centre, Dwight Road, Watford WD18 9SB
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Very good service, the carers were very kind, prompt and helpful.S Y(Client / Service User)
Bluebird Care Watford & Three Rivers, Watford
All the bluebird staff that looks after my mother are exceptionally caring peoplePeter W(Mother of Client/Service User)
Bluebird Care Watford & Three Rivers, Watford
Bluebird carers made life so much easier and more enjoyable for him and meant he could stay at homeAnn M(Daughter of Client/Service User)
Bluebird Care Watford & Three Rivers, Watford

Bluebird Care Watford and Three Rivers delivers professional home care services that help people remain comfortable, safe, and independent in their own homes. Their approach is centred on providing tailored support that reflects each individual’s lifestyle, preferences, and specific care needs, with dignity and respect underpinning every aspect of their service.

The team offers a wide range of support, from companionship and assistance with everyday tasks to more specialised care for...  

Care Provided by Bluebird Care Watford & Three Rivers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35.70 - £35.70
  • Weekly Live-in Care Fees: £1,600 - £1,600
  • 30 Minute Visiting Care Fees: £25 - £25

Subject to assessment, please contact the office for more information.

The price(s) shown are provided by the agency. Contact Bluebird Care Watford & Three Rivers for full pricing details and T&Cs.

Contact Bluebird Care Watford & Three Rivers to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Dawn Forey (Care Manager)

Bluebird Care Watford & Three Rivers Reviews (30)

9.4

Bluebird Care Watford & Three Rivers has a Review Score of 9.4 (9.393) out of 10, based on 5 reviews in the last 2 years. Over all time Bluebird Care Watford & Three Rivers has 30 reviews.

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Review from B S (Client / Service User) published on 25 November 2020 Submitted via Postal Card
Overall Experience

Having had a week's care recently while my daughter was away on holiday and because I live on my own, I found the carer who came each day of that week was very pleasant and nice to chat to. We did not do any work but she made me coffee and it made a pleasant change during the morning. I have no complaints and enjoyed the experience.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your kind review, we are grateful you took the time to write it.

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Review from C K (Daughter of Client) published on 25 November 2020 Submitted via Postal Card
Overall Experience

Everyone in Bluebird have been professional, reliable and helpful in all areas relating to the care of my mother. They are friendly and have time to chat, which makes all the difference.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your kind words, we really appreciate you taking the time to write this review.

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Review from A R (Client / Service User) published on 17 November 2020 Submitted via Postal Card
Overall Experience

Staff are cheerful and caring. They warm me up! They allow me to do for myself what I can which I prefer, it allows me a medium of dignity, but I feel cared for. Always cheerful in spite of long hours.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your great review; we appreciate you taking the time to write this.

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Review from L B (Daughter of Client) published on 5 October 2020 Submitted via Postal Card
Overall Experience

Bluebird Care has always been fantastic in caring for my parents. However, during the pandemic, we honestly could not have managed without them. They turned an extremely frightening and difficult time around. They managed to support not only my parents but myself (who was shielding 100 miles away and extremely worried and totally helpless). Bluebird Care is reliable, caring, professional, discrete, and proactive. After years of fighting against getting carers to help, my parents actually look forward to their visits. I would definitely recommend Bluebird Care to friends and family.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you so much for your lovely review. We are so pleased we can help in these difficult times.

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Review from B C (Wife of Client) published on 21 September 2020 Submitted via Postal Card
Overall Experience

The staff is very helpful. If I have a problem with anything, one phone call and they sort it. Very pleased with the results.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you very much for your review, we really appreciate it.

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Management
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Value for Money
Review from S M (Daughter of Client) published on 27 August 2020 Submitted via Postal Card
Overall Experience

The manager of Bluebird Care Watford & Three Rivers very quickly assessed my mother's caring needs and helped us to develop a Care Programme which was quickly implemented. From the outset the carers have always been friendly and understanding of my mother's needs and limitations, performing their duties in a very professional, dedicated and caring manner. Mother looks forward to their visits and conversation, which stimulates her mind/helps her get through the day. Excellent service is being provided by all personnel at Bluebird and I would not hesitate to recommend this care provider.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your lovely review. We are delighted to hear you are happy with the care we are providing and also our office staff. We will, as always, pass on your compliments.

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Review from Wendy H (Daughter-in-law of Client) published on 17 April 2020 Submitted via Postal Card
Overall Experience

Gentle, professional carers. Efficient problem solvers, working alongside GP and other support. Excellent communicators, client-centred care. Outstanding team orientated approach. Couldn't fault any aspect of the care!

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your review; we really appreciate it.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from J A (Daughter of Client) published on 14 April 2020 Submitted via Postal Card
Overall Experience

The service received was first-class, my mothers permanent carer (live-in) was fantastic, kind, patient and fun. The manager was always available, flexible, responsive and understanding and gave great advice as well as being very supportive to all of us. Nothing was too much trouble. She made our lives so much easier, I can't recommend her highly enough.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you very much for your review and kind words.

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Management
Treated with Dignity
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Review from N C (Client / Service User) published on 8 April 2020 Submitted via Postal Card
Overall Experience

Generally satisfactory assistance and presence. However, preparation of meals was timed appropriately although cooking appeared to be a problem - consisted mostly of fruit and salad. All in all ok but not for long term.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you for your feedback. I understand from the manager that this was an emergency short term package of care. We appreciate your response.

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Review from B H (Daughter of Client) published on 20 March 2020 Submitted via Postal Card
Overall Experience

Have used Bluebird Care for over 10 years. Very good service always. I have been paying privately all this time. Staff and management are generally lovely and any concerns I might have are always addressed promptly.

Reply from Fiona Murphy, Director at Bluebird Care Watford & Three Rivers

Thank you very much for your kind words, from all of us at Bluebird Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 August 2019
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Watford & Three Rivers.

Awards / Recognitions (3)

  • Recipient: Bluebird CareDate: Friday 29 May 2026
  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (7)

Dawn Forey Job Title: Care Manager Joined: 2010
Dawn Forey

I started my journey with Bluebird Care in 2010 as a Care Supervisor, later becoming a Care Coordinator and then Office & Finance Manager. Now serving as Care Manager for Watford & Three Rivers and Chiltern & Dacorum, I’m passionate about providing high-quality, personalised care that helps people live independently, safely, and comfortably in their own homes.

Andrea Forshaw Job Title: Recruitment and Training Administrator Joined: 2022
Andrea Forshaw

I joined Bluebird Care in June 2022 with a background in banking, finance, and 17 years in education and care. As a qualified Nursery Nurse, I supported children with complex needs. Now, I recruit and support carers, passionate about helping them thrive and proud to be part of a team making a real community impact.

Tania Orbell Job Title: Care Coordinator Joined: 2019
Tania Orbell

I joined Bluebird Care in 2019 as a Care Coordinator, bringing over 10 years’ experience as a teaching assistant. With strong communication and problem-solving skills, I support customers and carers alike. Tech-savvy and solutions-focused, I thrive under pressure and love being part of a caring team that puts people first. Outside work, I enjoy reading and dog walks.

Susan Jones Job Title: Lead Care Supervisor Joined: 2018
Susan Jones

With over 20 years’ experience in residential care, I bring compassion, leadership, and expertise to my role as Lead Care Supervisor at Bluebird Care. With an NVQ Level 5 and a teaching qualification, I’m committed to best practice and person-centred care. I value strong relationships, clear communication, and making a real difference in people’s lives.

Kaylee Reynolds Job Title: Care Supervisor Joined: 2025
Kaylee Reynolds

I joined Bluebird Care in January 2025 as a Supervisor, supporting carers and customers to ensure high-quality care. With a Level 3 qualification and experience in domiciliary care and patient transport, I found my calling during the pandemic. I’m a qualified manual handling trainer and love building meaningful connections while making a real difference every day.

Jackie Kendall Job Title: Live-in Support Joined: 2010
Jackie Kendall

I joined Bluebird Care in May 2010 as a Care Coordinator, bringing over 35 years’ experience in home care and advanced dementia support. From recruitment to coordination, I helped build our foundation. Over time, I’ve held various roles and now lead our Live-In Care service, ensuring high standards and driving its continued growth through experience and dedication.

Jocelyn Pinphetkun Job Title: Business development and Marketing assistant Joined: 2025
Jocelyn Pinphetkun

I joined Bluebird Care in July 2025 as a Business Developer and Marketing Assistant, combining care experience with business insight. Having experience in 2014 as a Domiciliary Care Worker, I’ve since gained marketing experience and I am currently studying a Bachelor's degree in Business Management. I’m proud to support Bluebird’s growth and meaningful impact.

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