Over all time Paradigm Health & Social Care - Telford has 2 reviews.
Overall Experience
2
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Date Published
2
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Reviewer Connection to Paradigm Health & Social Care - Telford
1
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Total of 2, showing 1-2
Review from Matthew C (Son of Client) published on 13 March 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
Paradigm provided impeccable in-home care for my mother during the last eighteen months of her life. Their commitment to preserving her dignity, respecting the idiosyncrasies of our home, and their warmth towards and affection for my mother made our life easier, and her days much happier.
Their flexibility
and resolve to provide the best care for my mother allowed us to modify the package on the fly, even with month-long pauses for hospital stays, never once leaving us in the lurch.
Even in the saddest or most serious moments, Paradigm's staff were kind, enthusiastic and, here's that word again, caring, to the point of staying with her beyond call times while we called doctors and paramedics for urgent admissions.
We would not have been able to fulfil my mother's final wish, to spend her last days at home, had it not been for the wonderful, warm, dedicated people at Paradigm.
My father and I are profoundly grateful for their service and recommend them unreservedly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael R (Husband of Client) published on 9 September 2016
Submitted via Website • Report
Overall Experience5.0 out of 5
Not everyone can be carers
Not everyone can be caring
And not everyone can be both
At the same time
ALL of the time
But Paradigm comes closer than most
Almost all of the time
Thank you Paradigm.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
13 Apr 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Paradigm Health & Social Care - Telford
What Type of Services does Paradigm Health & Social Care - Telford offer?
Paradigm Health & Social Care - Telford offers Home Care.
How many Carers does Paradigm Health & Social Care - Telford employ?
Paradigm Health & Social Care - Telford employs 23 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Paradigm Health & Social Care - Telford to verify any information. View our terms and conditions. Paradigm Health & Social Care - Telford has an Basic Service - more info.