Bluebird Care Stratford & Warwick

My dad has used Bluebird’s services for just over two years. They visit 3 times a day and we have always found the carers to be very good. The staff have built up a good relationship with my family and I wouldn’t hesitate recommending them to anyone.

My mother has had support for some time now and despite the visit by the carer only being for 30 mins four times weekly, Mum really looks forward to their visit. She likes to know who will be coming, so appreciates the timetable sent to her. She enjoys the chats and appreciates the help that is given to her. At 97 years of age, she is still quite capable of doing a lot but struggles with showering, so the carer's support is invaluable. The carers are kind, understanding and very supportive.

All the staff at Bluebird have been nothing but kind, caring and accommodating.

Just amazing.

My wife was diagnosed with Multiple Sclerosis around 17 years ago and we initially engaged Bluebird Care to support her with general day to day living activities. As her condition worsened they became an integral part of her support network ensuring that she was able to continue living in our family home. The carer team were always very supportive and treated my wife with love and respect they also became friends to us as her family. My wife passed away earlier this year and it is true to say that without Bluebirds care and support she would not have been able to continue living with her family in the way she did.

Bluebird Carers have supported my mother extremely well over the last three years. They have never missed a scheduled visit and the management back up for the carers and contact with us, when appropriate, has been excellent. I have been so impressed with their sensitive, caring and compassionate approach and would have no reservations in recommending them to others.

We would certainly recommend them to anyone in need of help.

My experience with Bluebird is very positive. The carers are without exception very caring, kind, helpful and willing to do whatever is asked.

Thank you so much.

Professional, friendly, always polite. This describes all staff, be they management, supervisor or carer. Easily contactable with a very flexible approach. They give respect and deserve respect. I know I can trust my mother in their care. More importantly, my mother likes "her ladies" as she calls the carers. Communication is never a problem and they are all very understanding.

I have nothing but praise and thanks to give the whole of the team. They have provided an excellent service to my mum and to me and the whole family. It is only because of their care that mum was able to stay in her own home for so long. Their carers are well trained, they all have a positive attitude and enjoy their work, their processes ensure medications and anything else that needs to be done is always done. They communicated with me for any issues which has been so reassuring. Mum is now in a care home but still talks about the carers she had as friends which I think is amazing. I'm so pleased we chose them after great reviews from others. Keep up the good work. Kerry.

I have been receiving care for the last 3 years and the care I have received is second to none. The office team are always responsive to any changes I need to make and the management are professional and attentive. I would highly recommend Bluebird Care to anyone looking for care of any kind.

My father, who has complex needs due to a number of physical and mental health issues, has been receiving support from Bluebird Care for around five years which has enabled him to remain in his own home. During this time the agency have been very responsive to his fluctuating needs and absolutely excellent in involving me appropriately in the process. All of the home carers are extremely caring and have taken time to really get to know my father; he now sees them as his friends. The management have always been pro-active in his care and work closely with my father and myself; at times they have taken a great deal of responsibility in liaising with health care professionals which has been of great benefit to us both. Sometimes my father has been very challenging to work with but the agency have always gone the extra mile for him. The only downside is that Bluebird Care are more expensive than most other agencies but you get what you pay for here; they are absolutely outstanding.

Always look forward to their visit. Helps me to start another day.

Very valuable. We would find it very difficult to manage.

Mum had always wished to stay in her own home, however, her dementia needs and family living 70 miles away made this difficult. We are very grateful for the care provided by Bluebird: it was priceless. The whole team treated Mum with dignity, respect and kindness. Bluebird is a professionally run organisation with a focus on the high standards of care given to the service user - our Mum. She was reliant upon them for her care, medication and nourishment. They were punctual and never missed a visit in the 3 years they helped us. The whole team, (carers, and office/management) were always available to give advice or listen to our concerns and requests for increased support for Mum. Without the Bluebird team and the high standards of care Mum could not have remained at home for so long. Not only did they care for Mum but they communicated with the family so Mum's care needs were identified and met as soon as they arose. Their communication links are excellent. We thank each of them.

I would like to add that, not living near my mother geographically, I found it comforting to have such a consistent staff team to contact as well as an office I could drop into when visiting.

We chose Bluebird after my 92-year-old Father moved into his new apartment and we noticed so many Bluebird carers visiting other elderly residents nearby. Their office was nearby so I was able to meet the admin team as well as the carers' coordinator to give details of what I wanted for Dad. The morning carers would give Dad his tablets and help with making his bed etc and ensure he had breakfast. They would make up some sandwiches for tea. Two evenings per week, he had carers to deal with his medication and give him some company. Bluebird kept the number of different carers to a minimum as much as possible and they all treated Dad with kindness and respect. Unfortunately in March Dad had a fall overnight in the apartment and his carer found him. She dealt with the crisis professionally and calmly and had called the ambulance when I arrived. She stayed until the paramedics arrived and I was able to deal with my Father. I have no hesitation in recommending this company.

I can't rate Bluebird Care highly enough. Very responsive and supportive, very professional and caring. Thank you Bluebird for looking after my mother so well.

So Bluebird Care thank you most sincerely for all you did - much appreciated.