Roberts Care

116-120 Dumbarton Road, Clydebank G81 1UG
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9.4 5 Reviews
  • Roberts Care, Clydebank
Roberts Care – Person-Centred Home Care in Paisley

Roberts Care delivers high-quality, tailored support that enables individuals to live independently and with dignity in the comfort of their own homes. Each care plan is thoughtfully designed to meet individual needs, preferences, and goals.

Home Care Services Include:
- Personal Care: Respectful assistance with daily activities such as washing, dressing, toileting, and grooming—ensuring privacy, comfort, and wellbeing.
- Nutrition and Mealtime Support: Guidance with planning and preparing meals that reflect dietary requirements and cultural preferences.
- Support Attending Appointments: Reliable accompaniment to medical, therapeutic, or social appointments that promote health and engagement.
- Companionship and Emotional Support: A consistent, compassionate presence to foster connection, trust, and confidence.
- Domestic and Practical Support: Help with household tasks, shopping, and errands—keeping living spaces safe, tidy, and functional.
Specialist Support Services: Professional staff are trained to support individuals with:
- Dementia and memory-related conditions, through familiar routines, therapeutic communication, and calm environments.
- Physical disabilities, using mobility-aware techniques and adaptive care planning.
- Complex health needs, with coordinated approaches that integrate clinical and everyday care.
- Learning disabilities, through inclusive, flexible strategies that encourage personal development and autonomy.

Roberts Care works collaboratively with families, healthcare professionals, and local communities to ensure care remains responsive, ethical, and empowering—placing dignity and independence at the heart of every service.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.90 – £25.90

Our fees vary based on individual needs.
To provide the most accurate information and ensure our services meet your requirements, we invite you to get in touch. Please feel free to call us or send an email, and we’ll be happy to discuss your options.

These prices are only a guideline, please contact Roberts Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Roberts Care & Training Ltd

Person in charge

  • Amanda Wright (Registered Manager)

Admission Criteria

  • Older Adults over 18

Roberts Care Reviews (5)

9.4

Roberts Care has a Review Score of 9.4 (9.357) out of 10, based on 5 reviews in the last 2 years.
Over all time Roberts Care has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 2
  • 5
  • 5
  • 0
Reviewer Connection to Roberts Care
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from J S (Friend of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roberts care helped my friend with going out in the community, the staff went above and beyond for my friend and went out their way to do small things around the home. They supported her to become independent and made her realise she could do things for herself which was great to see her smile.
Reply from Amanda Wright, Registered Manager at Roberts Care

Thank you for your feedback we are delighted that we are able to bring smiles to our clients and support individuals to become more independent.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David T (Cousin of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful carers, the patience they have is amazing, can't fault any aspect of the care they give my cousin, they must be well trained. Very reliable, perfect timekeeping and they really do care. That's only a couple of months my cousin has had care from Roberts Care, long may it continue.
Reply from Amanda Wright, Registered Manager at Roberts Care

Thank you for taking the time to leave us this review and for you lovely works we strive to ensure out clients are well cared for and feel supported and valued.

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Ken W (Son of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have always found the care staff to be very conscientious and prepared to do additional work when it was required. Communication with the provider has improved recently and that has elicited a greater degree of confidence in the service. No complaints about the standards of service.
Reply from Amanda Wright, Registered Manager at Roberts Care

I wanted to take a moment to express our sincere appreciation for the feedback you provided. We truly value your insights and opinions.The dedication and hard work of our care staff are truly commendable and do not go unnoticed. We are committed to providing the best possible service and genuinely care about the well-being of those we serve.Thank you once again for sharing your thoughts with us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ailsa M (Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am looked after mainly by two members of staff from Roberts Care along with a third carer some days. I was extremely anxious about starting to receive care as I struggled to build relationships with new people and especially within my own home. They have been a total godsend, I look forward to them
coming in even on the days when I'm too poorly to get up, even a chat and attending to my basic needs they lift my spirits and they are so good with my dog who means the world to me. They have supported me through all different scenarios and are always kind, patient and compassionate even when I'm being difficult. I am so thankful for them and their support they are a great service.
Reply from Amanda Wright, Registered Manager at Roberts Care

Hi, thank you for your kind words, its the clients who make the service we just try our best to ensure the service is as they desire with the outcomes that meet there needs which ensures they get the best out the service we appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tobins Z (Friend of Client) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, friendly and always willing to go extra the extra mile to help and care. Fantastic work. Helped us in a difficult time. All the team and customer service thank you for being there.
Reply from Amanda Wright, Registered Manager at Roberts Care

Thank you for your kind words! We are dedicated to providing the best possible service to meet the needs of our users.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.357)

Overview of Review Score

The Review Score of 9.4 (9.357) out of 10 for Roberts Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Roberts Care is calculated as follows: ( (24 Excellents x 5) + (4 Goods x 4) ) ÷ 28 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Roberts Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Oct 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Amanda

Amanda Wright

Job Title: Registered Manager Joined: 2018

Amanda leads Roberts Care with a rare blend of operational expertise, empathy, and visionary leadership developed over more than two decades in the care-at-home sector. Her extensive experience has shaped a proactive, person-centred approach that places dignity, autonomy, and tailored support at the heart of service delivery.
Amanda holds a Level 4 qualification in Health and Social Care Management, equipping her with robust skills in service coordination, team development, and strategic planning. She also holds the City & Guilds Award in Education and Training, allowing her to design and deliver engaging, high-quality training programmes that foster professional growth across her team. Her commitment to continuous learning is evident in her additional certifications in:
- Medication Management – ensuring safe, ethical, and personalised support for service users with complex needs
- Moving and Assisting – promoting best-practice physical care that safeguards both service users and staff
- Understanding Challenging Behaviour – fostering compassionate interventions and trauma-informed support
- Mental Health Awareness – enabling her to lead with sensitivity, stability, and insight into diverse psychological needs
Amanda's leadership style is hands-on and values-driven. She works closely with staff and families alike to create collaborative care plans that evolve in step with each individual’s journey. Her passion for dignified care is matched by her dedication to empowering her team—offering guidance, feedback, and mentorship that promotes confidence and competence in every role.

Frequently Asked Questions about Roberts Care

What Type of Services does Roberts Care offer?

Roberts Care offers Home Care.

How many Carers does Roberts Care employ?

Roberts Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Roberts Care to verify any information. View our terms and conditions. Roberts Care has an Enhanced Service - more info.