24-7 Homecare Services Ltd

Excellent care, very considerate, go above and beyond to make sure one is comfortable, always makes sure one's needs are met with precision, would not want to change to anyone else, lovely friendly and compassionate service.

The service is efficient, caring and my father is very comfortable and happy with the care he receives.

The carers all take pride in making my fathers life the best it can be under his circumstances.

My mum and my family are very satisfied with the care that as been given to her your ladies that attend her are lovely ladies and treat her with kindness and respect ,and always on going support to us .

I would highly recommend this service.

The service provider's staff are warm and welcoming to my father on their visits, taking an interest not only in the general tasks they perform but also in my father's overall well-being. They highlight any issues that they have come across and contact us to relate any concerns.

My mum has been a service user of 24/7 Homecare Services at Conisbrough for the last four months. I can’t praise the company highly enough, right from the initial assessment. The care package was completely focused on my mum and her needs with genuine empathy by the service managers. The carers are very proactive, patient, friendly and caring of my mum. She was very quick to trust them and build a relationship with them. They will go to any length to ensure Mum is provided for and all her caring needs are met. This has been a very positive experience for us all and we are very grateful for all 24/7 do for Mum, giving us peace of mind to leave her in their capable hands.

No problems, like talking to the carers, they help me to have a wash, helping me get clothes on and making friends with the carers, make sure I have had my breakfast and I enjoy talking to the carers.

I began having 24-7 Homecare Services in January 2023 and was very nervous about it too as I had been very independent although having been born with severe Cerebral Palsy. But after a few days of having this home care, I suddenly felt at complete ease, the carers I get are really great with me and very pleasant and caring I couldn’t wish for better company and girls, I can’t think of life without them now.

24-7 Homecare are a fantastic, local, family business. We live in Conisborough and when we weren't able to cope at home caring for Mum after she broke her hip, we phoned several care agencies in Doncaster. None were able to help, citing Covid and staff shortages. 24-7 bent over backwards to help us, and within a week, a lovely local carer was coming to help Mum get up, showered and dressed in a morning. The management team came to our house and did a professional risk assessment tailored to our needs. They were also available by mobile on a true 24/7 basis. Our requests for ad-hoc evening cover were all met. The company is very flexible and works with its clients to provide the best possible care on a very cost-effective basis. Mum eventually went into a care home, but her testament to the quality of care from 24-7 during the short time that we used them, is that she asked if her lovely carer could go with her to the care home and be her carer there. Top marks 24-7.

My mum has always received excellent care from 24-7 Homecare. She has always been treated with kindness and respect. Even throughout the covid pandemic, she has never had a no-show by carers. A big plus is that Homecare provides regular carers, not a number of unfamiliar faces.

As Mums main carer, I have a lot of contact with the carers, and they are all very helpful, patient and caring. They cope with the ever-changing demands regarding my mums care and generally react very quickly through group messages and updates from me and the carer on duty. The carers ensure Mum has all she needs and contact me if anything is required, and if I cannot get it to her, they will do it for me. They do her washing daily due to her situation in that department. I can contact the company at any time to ask for changes, and they accommodate these where possible. They also take on any suggestions I have to make things better and vice versa. The carers are a lifeline for Mum since Dad had to be placed in a care home; they chat and keep her up to date with what's going on in the world, in fact, they are like family to her. Overall, the company is very well run, keep family updated with and changes, and I would recommend them to anyone requiring care for the people they love.

Professional, caring and well-organised business. All the team have the same goal - to look after and care for their clients.

We are very satisfied with the service we have been receiving. The girls are always cheerful, prompt and very pleasant. He feels very comfortable with the care they give and we feel the girls all work well together as a team.

The service is very good.

I cannot express how happy I am with the care that my dad has received from this company. They are organised, supportive and caring where my dad is concerned, and he is happy, settled and content with the care he receives. Nothing is too much trouble. Communication and support are excellent. All carers are observant and caring where my dad is concerned. This company has restored my faith in the care community, and would highly recommend to anyone who finds themselves in a situation where peace of mind and care is required.

Can't do enough for you, and very pleasant always.

24-7 Homecare are ten out of ten.

Happy with review. Discussed all issues reviewed and renewed care package as required to satisfy Mum's care package. Main carer gives great care and is kind, supportive and professional, understanding the needs of dementia client and frail physical needs.

Caring reliable service. The carers cared for Mum with kindness and sensitivity. They individualized the care to meet Mum's needs.

We were given advice on other options of services for the client which was very helpful and beneficial which we didn't know about. On the whole, we are very happy we came across you all. Thank you.