What Type of Services does 24-7 Homecare Services Ltd offer?

24-7 Homecare Services Ltd offers Home Care.

How many Carers does 24-7 Homecare Services Ltd employ?

24-7 Homecare Services Ltd employs 30 carers.

24-7 Homecare Services Ltd, The Ivanhoe Centre, Garden lane, Conisborough, Doncaster, South Yorkshire DN12 3JX

Review from Neil H (Son of Client) published on 5 July 2024 Submitted via Website • Report

Overall Experience

My mother has been a service user of 24/7 Homecare for over a year now and I have nothing but good things to say about the service we have received.
The management team is in regular contact to ensure that the care package is always up to date and relevant, and the carers themselves are outstanding,

going above and beyond our expectations on a regular basis.
Six months ago, my father was injured in a fall and his health has deteriorated rapidly since then. 24/7 reacted immediately to our changing needs and have provided outstanding care to both of them.
Both of their care needs have continued to grow over the months and 24/7 have been there throughout to offer support at every turn.
The most important thing I would like to say is that there is genuine care from everyone 24/7 and that I and my parents are extremely grateful for everything that they continue to do for us.
I would highly recommend this service.

Reply from lorraine burkinshaw, Manager at 24-7 Homecare Services Ltd

Thank you for this in-depth review of our service.

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Review from Kevin C (Son of Client) published on 30 May 2024 Submitted via Website • Report

Overall Experience

The service provider's staff are warm and welcoming to my father on their visits, taking an interest not only in the general tasks they perform but also in my father's overall well-being. They highlight any issues that they have come across and contact us to relate any concerns.

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Review from Jayne L (Daughter of Client) published on 10 July 2023 Submitted via Website • Report

Overall Experience

My mum has been a service user of 24/7 Homecare Services at Conisbrough for the last four months. I can’t praise the company highly enough, right from the initial assessment. The care package was completely focused on my mum and her needs with genuine empathy by the service managers. The carers are

very proactive, patient, friendly and caring of my mum. She was very quick to trust them and build a relationship with them. They will go to any length to ensure Mum is provided for and all her caring needs are met. This has been a very positive experience for us all and we are very grateful for all 24/7 do for Mum, giving us peace of mind to leave her in their capable hands.

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Review from Fiona R (Client) published on 10 July 2023 Submitted via Website • Report

Overall Experience

No problems, like talking to the carers, they help me to have a wash, helping me get clothes on and making friends with the carers, make sure I have had my breakfast and I enjoy talking to the carers.

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Review from Elizabeth S (Client) published on 6 July 2023 Submitted via Website • Report

Overall Experience

I began having 24-7 Homecare Services in January 2023 and was very nervous about it too as I had been very independent although having been born with severe Cerebral Palsy. But after a few days of having this home care, I suddenly felt at complete ease, the carers I get are really great with me and

very pleasant and caring I couldn’t wish for better company and girls, I can’t think of life without them now.

Reply from Lorraine Burkinshaw, Manager at 24-7 Homecare Services Ltd

Thank you for your kind words, this means a lot to us. We value all our care staff and the hard work they do to provide excellent care for our service users and reviews like this confirm to us that our values and training instilled into our care team produce the level of care anyone could hope to receive.

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Review from Andrew W (Son of Client) published on 28 February 2022 Submitted via Website • Report

Overall Experience

24-7 Homecare are a fantastic, local, family business. We live in Conisborough and when we weren't able to cope at home caring for Mum after she broke her hip, we phoned several care agencies in Doncaster. None were able to help, citing Covid and staff shortages. 24-7 bent over backwards to help us,

and within a week, a lovely local carer was coming to help Mum get up, showered and dressed in a morning. The management team came to our house and did a professional risk assessment tailored to our needs. They were also available by mobile on a true 24/7 basis. Our requests for ad-hoc evening cover were all met. The company is very flexible and works with its clients to provide the best possible care on a very cost-effective basis. Mum eventually went into a care home, but her testament to the quality of care from 24-7 during the short time that we used them, is that she asked if her lovely carer could go with her to the care home and be her carer there. Top marks 24-7.

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Review from M J (Daughter of Client) published on 6 January 2022 Submitted via Postal Card • Report

Overall Experience

My mum has always received excellent care from 24-7 Homecare. She has always been treated with kindness and respect. Even throughout the covid pandemic, she has never had a no-show by carers. A big plus is that Homecare provides regular carers, not a number of unfamiliar faces.

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Review from Alison A (Daughter of Client) published on 28 October 2021 Submitted via Postal Card • Report

Overall Experience

As Mums main carer, I have a lot of contact with the carers, and they are all very helpful, patient and caring. They cope with the ever-changing demands regarding my mums care and generally react very quickly through group messages and updates from me and the carer on duty. The carers ensure Mum has

all she needs and contact me if anything is required, and if I cannot get it to her, they will do it for me. They do her washing daily due to her situation in that department. I can contact the company at any time to ask for changes, and they accommodate these where possible. They also take on any suggestions I have to make things better and vice versa. The carers are a lifeline for Mum since Dad had to be placed in a care home; they chat and keep her up to date with what's going on in the world, in fact, they are like family to her. Overall, the company is very well run, keep family updated with and changes, and I would recommend them to anyone requiring care for the people they love.

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Review from A D (Client) published on 24 September 2021 Submitted via Postal Card • Report

Overall Experience

Professional, caring and well-organised business. All the team have the same goal - to look after and care for their clients.

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Review from Rosaline H (Wife of Client) published on 14 September 2021 Submitted via Postal Card • Report

Overall Experience

We are very satisfied with the service we have been receiving. The girls are always cheerful, prompt and very pleasant. He feels very comfortable with the care they give and we feel the girls all work well together as a team.

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Review from Wendy B (Client) published on 14 September 2021 Submitted via Postal Card • Report

Overall Experience

The service is very good.

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Review from Joanne A (Daughter of Client) published on 19 April 2021 Submitted via Postal Card • Report

Overall Experience

I cannot express how happy I am with the care that my dad has received from this company. They are organised, supportive and caring where my dad is concerned, and he is happy, settled and content with the care he receives. Nothing is too much trouble. Communication and support are excellent. All carers

are observant and caring where my dad is concerned. This company has restored my faith in the care community, and would highly recommend to anyone who finds themselves in a situation where peace of mind and care is required.

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Review from L S (Client) published on 7 September 2020 Submitted via Postal Card • Report

Overall Experience

Care ladies are all very good.
Can't do enough for you, and very pleasant always.

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Review from Joanne H (Daughter-in-law of Client) published on 28 August 2019 Submitted via Postal Card • Report

Overall Experience

24-7 Homecare at Conisbrough, Doncaster, have cared for my mother-in-law for five years and I simply cannot praise them enough.
The owner/managers are extremely approachable and nothing is too much trouble. Likewise, the carers really do 'care', they have a friendly rapport with my mother-in-law, retain

her dignity during personal care and show initiative if she may need medical attention.
The level of communication is fantastic.
They always go the extra mile if needed.
24-7 Homecare are ten out of ten.

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Review from Norma C (Daughter of Client) published on 13 June 2019 Submitted via Postal Card • Report

Overall Experience

Happy with review. Discussed all issues reviewed and renewed care package as required to satisfy Mum's care package. Main carer gives great care and is kind, supportive and professional, understanding the needs of dementia client and frail physical needs.

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Review from Pauline R (Daughter of Client) published on 22 April 2019 Submitted via Website • Report

Overall Experience

Caring reliable service. The carers cared for Mum with kindness and sensitivity. They individualized the care to meet Mum's needs.

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Review from W H (Niece of Client) published on 9 March 2018 Submitted via Postal Card • Report

Overall Experience

The client and myself were extremely happy with her care received from this service.
Everything was explained clearly and we were given advice when needed.
The client is deaf in both ears and has onset dementia and they took into account this problem.
We were given advice on other options of services

for the client which was very helpful and beneficial which we didn't know about. On the whole, we are very happy we came across you all. Thank you.

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Review from Karl P (Son of Client) published on 1 December 2017 Submitted via Postal Card • Report

Overall Experience

The management and staff are very easy to get along with, very approachable.
Staff seem caring and very supportive to my dad.
Would have no hesitation in recommending. Management are always happy to chat about any issues.

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Review from Janet M (Daughter of Client) published on 17 October 2017 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care provided. Mum has the same two carers providing continuity which is extremely important for someone with dementia. The management are also easy to reach and ready to sort out any problems that arise.