AMG Nursing & Care Services - Chester & Wrexham

Suite 1 Marcher Court, Sealand Road, Sealand, Chester CH1 6BS
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9.0 10 Reviews
  • AMG Nursing & Care Services - Chester & Wrexham, Chester
AMG Nursing & Care Services - Chester & Wrexham aims to support people in the community who want to maintain their independence.

The fully trained staff offer support to those who just require a little bit of help with their everyday chores to those who require clinical procedures 24 hours a day.

AMG Nursing & Care Services - Chester & Wrexham provide services including 24-hour care adult home care, home care for children, live in carer, cancer care, companionship dementia, medication assistance, palliative care, personal care (on a contracted hours basis), as well as assessments and risk assessments in the home.

Other services include call in service, cleaning service, domestic services, food preparation, hospital discharge, laundry service, shopping service and sit in service.

In 2018, AMG Nursing & Care Services - Chester & Wrexham was rated 'good' by the Care Quality Commission.
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Care Provided by AMG Nursing & Care Services - Chester & Wrexham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £28
  • Weekly Live-in Care Fees: £2986 – £2986

Thank you for your interest in our services. We understand that you may be wondering about our fees, and we would like to provide you with some guidance in this regard.


Please note that we do not have a standard fee for our services, as each client's needs and requirements are unique. The fee we charge will depend on several factors, such as the type of service you require, the complexity of your situation, and the amount of time and resources that will be necessary to address your needs.


If you require more information about our fees, we encourage you to contact our branch directly by phone. Our team will be happy to discuss your situation with you and provide you with an assessment of the fees that will apply to your case.


Alternatively, you may also download our brochure, which provides some general information about our services and fees. However, please note that the information in the brochure is intended as a guide only, and the actual fees charged may vary depending on your specific circumstances.


We strive to provide our clients with transparent and fair pricing, and we are committed to ensuring that our fees are reasonable and competitive. We understand that the cost of our services is an important consideration for many of our clients, and we will do our best to work with you to find a fee structure that meets your needs and budget.


Thank you for considering our services, and we look forward to hearing from you soon.

These prices are only a guideline, please contact AMG Nursing & Care Services - Chester & Wrexham to find out the exact price for your requirements.

Contact AMG Nursing & Care Services - Chester & Wrexham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact AMG Nursing & Care Services - Chester & Wrexham to get a personalised quote.

Good to Know

Person in Charge

  • Donna Molyneux (Manager)

AMG Nursing & Care Services - Chester & Wrexham Reviews (10)

9.0

AMG Nursing & Care Services - Chester & Wrexham has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years.
Over all time AMG Nursing & Care Services - Chester & Wrexham has 10 reviews.

Overall Experience
  • 6
  • 4
  • 0
  • 0
  • 0
Date Published
  • 10
  • 0
  • 4
  • 4
  • 6
Reviewer Connection to AMG Nursing & Care Services - Chester & Wrexham
  • 5
  • 2
  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from J S (Daughter of Client) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I thank all our carers for the care and support they gave my mother and our family. They help with daily tasks, offer companionship and are a comforting presence especially to myself, my sister and my brother. I also thank all the office staff for their support and patience especially when I ring up
last minute to change a visit! You are all appreciated!
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you so much for your thoughtful words. We're truly grateful to hear that both our carers and office staff were able to support your mother and your family during this time. It's always our aim…read more
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Review from Phillip B (Son of Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with AMG care, happy with care provided for my mother. The staff are excellent.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for taking the time to share your feedback. We're so pleased to hear you're happy with the care your mother is receiving and that you've found our staff to be excellent.
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Review from Norman G (Husband of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good. There has been an issue with some time of calls. This is being addressed. Mainly early put to bed. My wife and I are very pleased with the service and level of care given. Office staff support is excellent.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for your lovely feedback and we're so pleased you're happy with the care and support. We appreciate you raising the call time issue and are glad it's being resolved. Please let us know if…read more
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Review from Lynda W (Wife of Client) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My regular carer comes daily. She/he gets my husband up and walks him to shower in bathroom, wash and shower him, dries and dress him on occasions, get breakfast and cup of tea. (Whilst I'm out - I'm his wife/carer) I'm filling this in for him as he has dementia. All the carers male and female are really
good and kind to him, they are very friendly and tidy bathroom and bedroom. This is the first time we have had carers and are very happy with them.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you so much for sharing your experience. Starting care for the first time can be a big step, so we're really glad to know you feel happy and supported. We'll make sure to pass on your kind words…read more
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Review from Richard O (Client) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care provided.
Good people.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for your kind feedback! We greatly appreciate your positive review and are delighted to hear that you were satisfied with the care provided. Our team is dedicated to delivering exceptional…read more
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Review from P B (Client) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good girls, treat me with dignity and respect.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for your kind words and feedback.
We're glad to hear that you felt treated with dignity and respect during your experience with us. Providing excellent care and treating our clients with…read more
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Review from Jan M (Client) published on 26 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff at AMG are very pleasant and always do what I ask them to - overall I am very happy with the service, especially since I regularly have the same carer every day and the continuity really helps.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for your kind words. It's our priority to ensure your satisfaction, and we're glad to know that our team members have been pleasant and attentive to your needs.
If you have any further…read more
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Review from J K (Husband of Client) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the service of this company and its staff are a credit and the carers are very good with my wife who is their patient. I can't find fault with the staff.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you for your kind words and feedback! We truly appreciate your positive experience with our company and our dedicated staff.
Your satisfaction means a lot to us and we will continue to strive…read more
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Review from F F (Client) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service. The carer is very good and helpful. She looks after me really well and we get on very well.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you so much for sharing your feedback! We're absolutely delighted to hear that you're very pleased with the service provided by our care staff.
Your satisfaction is our utmost priority, and we…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Client) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is very good. Excellent service.
Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Chester & Wrexham
Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Providing excellent care is our top priority…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (8.958)

Overview of Review Score

The Review Score of 9.0 (8.958) out of 10 for AMG Nursing & Care Services - Chester & Wrexham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.708 for AMG Nursing & Care Services - Chester & Wrexham is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AMG Nursing & Care Services - Chester & Wrexham is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Donna

Donna Molyneux

Job Title: Branch Manager Joined: 2012

Donna has extensive experience working in the care sector and has been with the company for 11 years. She is committed to delivering a high-quality care service and is an advocate for promoting independence and social integration.

Frequently Asked Questions about AMG Nursing & Care Services - Chester & Wrexham

What Type of Services does AMG Nursing & Care Services - Chester & Wrexham offer?

AMG Nursing & Care Services - Chester & Wrexham offers Home Care.

How many Carers does AMG Nursing & Care Services - Chester & Wrexham employ?

AMG Nursing & Care Services - Chester & Wrexham employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AMG Nursing & Care Services - Chester & Wrexham to verify any information. View our terms and conditions. AMG Nursing & Care Services - Chester & Wrexham has an Enhanced Service - more info.