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Bluebird Care Croydon

Unit 86, Capital Business Centre, 22 Carlton Road, South Croydon CR2 0BS
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Bluebird Care Croydon logo
Bluebird Care Croydon, South Croydon
Bluebird Care Croydon, South Croydon
Bluebird Care Croydon, South Croydon

Bluebird Care (Croydon) provides a good old fashioned care in the home service to people in the Borough of Croydon.

It is an award-winning service with awards at the Great British Care Awards in 2015 and 2016, and highly commended at the Croydon Business Excellence Awards 2016.

The team provides a full range of care services from shopping and companionship to full personal care, including live-in care 24 hours per day, 365...  

Care Provided by Bluebird Care Croydon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35.98
  • Weekly Live-in Care Fees: £1,400 - £1,715
The price(s) shown are provided by the agency. Contact Bluebird Care Croydon for full pricing details and T&Cs.

Contact Bluebird Care Croydon to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sindhu Ashok Kumar (Registered Care Manager)

Bluebird Care Croydon Reviews (56)

9.6

Bluebird Care Croydon has a Review Score of 9.6 (9.570) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Croydon has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Sarina H (Client / Service User) published on 30 March 2020 Submitted via Postal Card
Overall Experience

Most of the girls have been very good at all times. I really liked a particular lady for the last 3 or more years but she left at the beginning of this month so now two ladies who come to me are good, except one wears very long nails. I don't mind but maybe not professional.

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Review from A S (Client / Service User) published on 5 March 2020 Submitted via Postal Card
Overall Experience

Although the price for care goes up early, I hope the carers are rewarded. They are pleasant, friendly and helpful. Some are especially good but all are willing to learn. I have used Bluebird Care since 2014 and I could not manage without them.

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Review from E S (Husband of Client) published on 5 March 2020 Submitted via Postal Card
Overall Experience

The carers are good and friendly.

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Review from Lorraine F (Wife of Client) published on 4 March 2020 Submitted via Postal Card
Overall Experience

My husband's carer was a lovely woman and took very good care of him whilst I was able to get on with thing's or enjoy a much-needed break.

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Review from H W (Client / Service User) published on 4 March 2020 Submitted via Postal Card
Overall Experience

Service arranged by Croydon Carer Support Centre. Very happy with the service. Lovely regular carer, very professional. No complaints at all.

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Review from Elizabeth H (Client / Service User) published on 4 March 2020 Submitted via Postal Card
Overall Experience

Carers are all nice people and interact well with their clients. Sometimes too much and we run out of time to complete some tasks. Very good at handling recycling and rubbish. Would like them to do more in tidying the kitchen instead of leaving it all to me. Again this is a question of timing/focussing.

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Review from D M (Nephew of Client) published on 2 March 2020 Submitted via Postal Card
Overall Experience

I have always found Bluebird staff to be reliable and very professional in the services they provide. It is important to build a strong trust with those caring for loved family members and this is certainly the case with Bluebird. The carers are reliable and thorough in their duties and have become friends to my Aunt. The level of care is extremely good and is much appreciated by the family. The office staff are equally efficient and friendly which makes dealing with them very easy. They do what they say they will do and always do their very best to assist. The management team also reflect these qualities and have been of great assistance, their expertise in the care of the elderly has been invaluable thank you. I would confidently recommend Bluebird to anyone in need of Home Care.

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Review from C W (Client / Service User) published on 18 February 2020 Submitted via Postal Card
Overall Experience

I find the care I receive is of a very high standard.

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Review from Barbara B (Daughter of Client) published on 15 October 2019 Submitted via Postal Card
Overall Experience

Easy to communicate with, friendly, helpful and caring.

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Review from Michael B (Client / Service User) published on 26 June 2019 Submitted via Postal Card
Overall Experience

We have been using this excellent service since January.

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Review from Philip V (Son of Client) published on 5 June 2019 Submitted via Website
Overall Experience
I cannot commend the Bluebird Care Croydon team highly enough. From my first call asking if they could help, through the care planning and on through the care visits everything has been handled with compassion, professionalism and understanding.

Everyone we have been involved with through the journey has been a great ambassador for their team and gone the extra mile to make sure that my mum has received the very best care and attention. Well done Bluebird!

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Review from I F (Client / Service User) published on 3 June 2019 Submitted via Postal Card
Overall Experience

Always helpful and friendly and on time, have formed a good relationship nothing too much trouble.

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Review from J C (Client / Service User) published on 31 May 2019 Submitted via Postal Card
Overall Experience

Although I was not used to a daily visit Bluebird Care worked out quite well while my daughter was away in Australia for 10 weeks. My carer was cheerful and encouraging and did several small household jobs for me ie. help with laundry, hoovering, recycling waste.

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Review from D W (Client / Service User) published on 30 May 2019 Submitted via Postal Card
Overall Experience
I have had a live-in carer for 1 year.
I am completely satisfied and I am being well looked after.
I am 101 years old and am happy with the arrangement.

Everyone at the office has always been courteous, friendly and helpful.

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Review from Z S (Daughter of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience
All aspects of care are very good and we are very satisfied.

Staff seem to have stabilised and this makes a lot of difference to our father who responds much better when visited by regular staff who he knows.

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Review from Laximan M (Husband of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience

Carer demonstrates her work experience and is caring, very patient and understanding to the client. Also very friendly and always happy when speaking to the client.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 August 2023
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Croydon.

Awards / Recognitions (9)

  • Recipient: Bluebird CareDate: Friday 29 May 2026
  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (2)

Venkat Balla Job Title: Director
Venkat Balla

The owner and director, Venkat Balla, is involved in the day-to-day running of the business. Venkat comes from a background in management. Venkat has also had experience working in the health service in Watford, having worked for Watford General Hospital.

Venkat is passionate about customer service and delivering the best quality care to keep people in their own homes

Sindhu Ashok Kumar Job Title: Registered Care Manager Joined: 2026
Sindhu Ashok Kumar

Sindhu joined Bluebird Care Croydon in February 2026 and brings with her many years of experience working in Health and Social Care. Her previous roles include Quality Assurance Officer and Compliance Officer. Sindhu holds a certificate in Auditing for Compliance and has been responsible for ensuring the safe, legal delivery of Residential and Domiciliary Care Services. This has resulted in excellent knowledge of the Care Standards Regulations, policies and procedures.

Sindhu is responsible for managing all office staff, recruiting care workers and providing training. She holds Level 5 in leadership in Adult Social Care, Holds a Nursing degree and worked as a registered Nurse, Train the Trainer Certificate in Moving and Handling, Medication, Safeguarding, Basic Life Support and Dementia. 15 years of experience in DomCare, Residential Care Home and holds Level 6 certificate in Adult Mental Health Speciality. Sindhu is passionate about delivering the highest quality service to make a significant difference to people’s lives.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Croydon to verify any information. View our terms and conditions. Bluebird Care Croydon has an Enhanced Service - more info.