These prices are only a guideline, please contact Bluebird Care Croydon to find out the exact price for your requirements.
Bluebird Care Croydon has a Review Score of 9.9 (9.850) out of 10, based on 18 reviews in the last 2 years.
Over all time Bluebird Care Croydon has 54 reviews.
Many thanks for your kind words about our care staff; we will pass them on.
That you for taking the time to give a lovely review. Continuity of care is an important part of our service.
Thank you for your positive comments, although our care service is in high demand, we will always try to accommodate additional support where possible.
Thank you for your lovely review.
Will will pass on your comments to our care team.
Many thanks for your lovely review; our care team will be so happy to hear your comments.
Thank you for taking the time to give this valuable feedback. Our staff will be please to hear this.
Thank you for your lovely comments; we will pass them on to our staff.
We are so glad to hear that our service is going so well, and we will pass on the lovely comments to our care staff. It will make their day.
Sorry you have not received the outstanding service we expect to deliver. We aim to provide our care workers with adequate travel time to reach our customers in a timely manner. Our Care Manager will be happy to discuss any concerns you may have, please feel free to give us a call during office opening hours.
Thank you for taking the time to review our service, we will pass on your compliments to our care staff.
Thank you for your review, we will pass this onto our care team.
Thank you for sending the review we are pleased that you are happy with the service.
Many thanks for taking the time to send your lovely review.
Thank you for your kind comments, we will pass these onto our care staff.
Thank you for your kind words about our staff, it was a pleasure to be of service.
Thank you for your review, we will pass on your kind comments to our care staff.
Thank you for taking the time to give this review. We will pass on your comments to our care staff.
Thank you for your kind comments about our carers and office team.
The Review Score of 9.9 (9.850) out of 10 for Bluebird Care Croydon is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Croydon is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5The owner and director, Venkat Balla, is involved in the day-to-day running of the business. Venkat comes from a background in management. Venkat has also had experience working in the health service in Watford, having worked for Watford General Hospital.
Venkat is passionate about customer service and delivering the best quality care to keep people in their own homes
Mandy joined Bluebird Care Croydon in July 2011 and brings with her many years of experience working in Health and Social Care. Her previous roles include Quality Assurance Officer and Compliance Officer. Mandy holds a certificate in Auditing for Compliance and has been responsible for ensuring the safe legal delivery of Residential and Domiciliary Care Services. This has resulted in excellent knowledge of the Care Standards Regulations, policies and procedures.
Mandy is responsible for managing all office staff, recruiting care workers and providing training. She holds an NVQ 2 in team leadership, a certificate in risk assessment and is a Manual Handling and Medication trainer. Many years in customer service and complaint management has made Mandy passionate about delivering the highest quality service to make a significant difference to people’s lives.
Mandy has twice been a finalist in the Great British Care Awards for Registered Home Care Manager of the Year 2012 and 2014.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Croydon to verify any information. View our terms and conditions. Bluebird Care Croydon has an Enhanced Service - more info.