Blossom Healthcare Solutions

Unit E, Warwick House, Perry Road, Harlow CM18 7NF
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9.5 12 Reviews
  • Blossom Healthcare Solutions, Harlow
Blossom Healthcare Solutions is a family-run domiciliary and complex home care provider operating in West Essex and East & North Hertfordshire. The company is committed to delivering services rooted in the values of commitment, equality and respect.

They offer a spectrum of care packages designed to support individuals in their own homes, ranging from basic daily assistance to advanced clinical support, all overseen by a dedicated Clinical Lead Registered General Nurse (RGN).

Domiciliary Care: Flexible support with daily living activities, including personal hygiene tasks (washing, dressing, bathing, continence care), meal preparation, medication reminders, light household tasks, and general companionship.

Live-in Care: Comprehensive, round-the-clock support designed around an individual's specific lifestyle and preferences to maximize comfort and independence

Complex Care: Specialised clinical services for long-term conditions, acquired brain or spinal cord injuries, neurological conditions (e.g., MS, MND), and end-of-life care.
This includes specific clinical interventions such as:
- Respiratory management
- Tracheostomy care
- Gastrostomy feeding
- Epilepsy support
- Stoma and catheter care
- Moving and positioning, including safe use of hoisting equipment
- Support with accessing the community for essential activities like shopping, appointments, or social leisure activities

For Care Enquiries: Calling the 24-hour phone number is often the quickest way to discuss immediate care needs, arrange a free assessment, or speak with the Registered Manager or the operations team.

For General Information:
Send an email for less urgent queries or requesting information pack. The office is located in Harlow, Essex. If you plan to visit, it is recommended to call ahead to ensure the appropriate staff member is available to meet with you.
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Care Provided by Blossom Healthcare Solutions

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: up to £0.02
  • Weekly Live-in Care Fees: up to £0.02

These prices are only a guideline, please contact Blossom Healthcare Solutions to find out the exact price for your requirements.

Contact Blossom Healthcare Solutions to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Blossom Healthcare Solutions to get a personalised quote.

Good to Know

Owner

  • Blossom Healthcare Solutions Ltd
  • Privately Owned

Person in Charge

  • Patience Maisiri (Managing Director and Registered Manager)

Blossom Healthcare Solutions Reviews (12)

9.5

Blossom Healthcare Solutions has a Review Score of 9.5 (9.480) out of 10, based on 10 reviews in the last 2 years.
Over all time Blossom Healthcare Solutions has 12 reviews.

Overall Experience
  • 11
  • 0
  • 1
  • 0
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Date Published
  • 12
  • 3
  • 7
  • 10
  • 2
Reviewer Connection to Blossom Healthcare Solutions
  • 6
  • 4
  • 1
  • 1
Total of 12, showing 1-12
Review from Ruth S (Daughter of Client) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't have asked for better end-of-life care for my mum over the last three months. The team showed great kindness and professionalism and it was a pleasure having them come into my home.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.
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Review from Agathoniky H (Daughter of Client) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers from Blossom are very well-trained and pleasant to deal with. They treat my mum with respect and talk to her cheerfully. She is very happy with the services they provide. The carers are happy to accomodate her personal needs and wants, and they take good care of her. Whenever a delay occurs
(due to traffic and roadworks) the company phone me and keep me informed. They are all very professional and do their best. We've had other care agencies before, but Blossom is definitely better. Thank you.
Reply from Patience Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.
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Review from Paul K (Son of Client) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Blossom Healthcare were excellent in the care they gave my father. Very polite and nothing was a problem for them to do. Office staff were always at the end of the telephone so you could discuss any matters ad gave advice when needed.
Reply from Patience Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.
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Review from S M (Daughter-in-law of Client) published on 15 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers to all the office staff & management were absolutely amazing. The carers thoroughly cleaned and made my father in law super comfortable every day four times a day. They made his time at home happy to be alive. On days when he was feeling down about being bed bound the carers would sing to
him & cheer him up or even do a little dance. They went above & beyond their duty as carers informing us to ring drs or district nurses if they noticed anything different about him in general, the carers made our lives much easier & happier too. The office always rang to let us know if different or new carers were coming. They were very helpful all the time. I cannot say enough of how lovely & professional all of Blossom Care Solutions was for the four months my father in law was home. Thank you to everyone at Blossom
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Review from Rabia A (Wife of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff was respectful, compassionate, efficient, friendly, considerate and helpful at all times. The office was always at the other end of telephone to help and assist with any queries. I would certainly recommend if the need arise.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.Many thanks,The Blossom Healthcare Solutions Team
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Review from S R (Son of Client) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, I'm satisfied with the standard of care provided to my elderly mother.
The carers change from time to time however they are polite and reliable.
There have been a few problems in recent years as follows;
1) The front door was left open with the key which meant anyone could have entered
the house. 2) One of the carers was recently suspended due to inappropriate behaviour.
Overall, I'm satisfied with the standard of care.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you for taking the time to bring your experiences to our attention, we take all feedback very seriously and are deeply sorry you have had a negative experience. There where failings, however we are very confident that these matters where addressed and full confidence in our service was recovered. As you continue to use our private services we can only value, and show our empathy and compassion to ensuring a safe, responsive, effective and caring service. Blossom Healthcare Solutions take this opportunity to commit to provide outstanding quality of care and improve our service users experiences wherever possible. Again, we can only apologise for your experience and take this chance with lessons learnt.
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Review from H S (Daughter of Client) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very reliable, easy to contact. Carers are friendly and efficient.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.
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Review from W D (Son of Client) published on 25 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say your service has been excellent ever since Mum came out of hospital back in August 2024, with Mum now on palliative care, this has been a life changing experience for myself, as her son, and my wife but with your help and support, it has let us continue with our jobs and knowing
she is in good hands while we are out at work and the weekends have been made easier to let us continue with our hobbies and the freedom to pop out during the day. I would like to give a special thank you to all the carers who have been the main faces we have seen and Mum has made a very special bond with them and trusts them and looks forward to them coming in.
The office staff have always kept us updated on any changes on the day, whether it's staff changes or timings of visits.
Again, a massive thank you to everyone that has supported us.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.
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Review from S R (Daughter of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found the overall care provided by Blossom Healthcare Solutions to be excellent. The four carers my elderly mum has are all kind, courteous and very patient with her. They work very effectively with the district nurses, physios and occupational therapists to provide continuity of care. They
are professional and thorough with her personal care. They ensure that she has a balanced, healthy diet and always give her a choice of meals. There is excellent communication between the carers, the office and myself and the carers are enabling my mum to remain in her own home which is what she wants to be able to do. My mum says that, 'We end up laughing most of the time'. We, as a family, are all very happy with every aspect of Blossom Healthcare Solutions and would recommend them.
Reply from Patience Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We are so pleased you are having such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.
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Review from Steve H (Son of Client) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers arrive on time and are friendly and kind. We have no complaints and are grateful for all their help.
Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare SolutionsThank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.
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Review from Sally F (Daughter of Client) published on 12 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank Palmerstone Homecare enough for all their kindness and support to my mother. She came home from the hospice and the team started the next day, having never met us as a family, or my mother. They came in smiling and chatty and put us at ease immediately. They have been considerate of Mum's
well-being at all times. These carers are like angels. They have taken the pressure off me and the family.
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Review from Christine M (Daughter of Client) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cared for our mum at home for the last week of her life with the help of the carers Palmerstone Homecare. They not only cared for our mum with kindness & consideration but supported our family emotionally at a very difficult time. A heartfelt thanks to you both, you are wonderful people and a credit
to your company.
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Current Review Score: 9.5 (9.480)

Overview of Review Score

The Review Score of 9.5 (9.480) out of 10 for Blossom Healthcare Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.780 for Blossom Healthcare Solutions is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 59 Ratings = 4.78
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Blossom Healthcare Solutions is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Patience

Patience Maisiri

Job Title: Managing Director and Registered Manager

Patience serves as the Managing Director and Registered Manager for our Harlow branch, overseeing all operations at Blossom Healthcare Solutions.

Lauren

Lauren Maisiri

Job Title: Marketing & Business Development Manager

Lauren, our Marketing & Business Development Manager, brings over 15 years of experience within the care sector to Blossom Healthcare Solutions, combining her extensive background with a strong passion for business growth, promoting the company’s services.

Lorna

Lorna Tasara

Job Title: Administration Facilitator - Training and Administration Department Joined: 2025

My name is Lorna Tasara, and I am the Administration Facilitator supporting the Training and Administration Departments. My role is to identify knowledge gaps in the services we give and equip caregivers with the skills and confidence to deliver compassionate, dignified care. I take pride in knowing that the training helps foster safety, respect, humanity, and value for all the clients we interact with. I love that the Care sector is not about ticking the boxes, but it is about genuine kindness, selflessness, restoration of dignity and changing the lives of people in need of it.

Frequently Asked Questions about Blossom Healthcare Solutions

What Type of Services does Blossom Healthcare Solutions offer?

Blossom Healthcare Solutions offers Home Care.

How many Carers does Blossom Healthcare Solutions employ?

Blossom Healthcare Solutions employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Healthcare Solutions to verify any information. View our terms and conditions. Blossom Healthcare Solutions has an Enhanced Service - more info.