Caremark West Oxfordshire and Cherwell

30A High Street, Woodstock OX20 1TG
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7.8 1 Review
  • Caremark West Oxfordshire and Cherwell, Woodstock
Caremark offers a range of home care services in Cherwell and West Oxfordshire. Their office is located on the High Street in Woodstock.

The team of compassionate and skilled carers can provide support that is tailored to you. This could be help with day-to-day activities, personal care or more complex care. Their services are flexible to suit your needs and chosen lifestyle.

Care Provided by Caremark West Oxfordshire and Cherwell

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in Charge

  • Lowri Ross-Williams (Care Manager)

Caremark West Oxfordshire and Cherwell Reviews (1)

7.8

Caremark West Oxfordshire and Cherwell has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Caremark West Oxfordshire and Cherwell has 1 review.

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Review from Kate H (Daughter of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Caremark team stepped in to provide additional care for Mum after she returned home from a hospital stay following a big fall. I don't know what we would have done without their support and guidance, as well as the care they provided to Mum. It was a crisis situation, made manageable by them, and
I'll be forever grateful. The team have been responsive to Mum's changing care needs and have shown great empathy to her and us, her family, throughout. I recommend them highly and thank them for everything they've done for us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Caremark West Oxfordshire and Cherwell is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Caremark West Oxfordshire and Cherwell is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark West Oxfordshire and Cherwell is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (2)

Dinah

Dinah Madelin

Job Title: Director Joined: 2010

Dinah is a graduate with several years of experience working in the Capital and Service Planning Departments of various NHS Hospitals. Also a qualified nurse, Dinah has worked for many years in local hospitals where she became very aware of the shortage of good care available to assist those individuals who desperately wanted to continue living in their own homes.


When approaching any issues regarding how best to serve customers, Dinah’s starting point is always ‘Would this have been good enough for my father?’ There is only one satisfactory answer.

John

John Cascone

Job Title: Managing Director Joined: 2010

John is Managing Director at Caremark West Oxfordshire and Cherwell. He has over 40 years of experience in sales & marketing in various industries. With 15 years of experience in the care-at-home business with Caremark, he is passionate about care and the quality of care delivered and committed to serving his community.


John is also a Director of The Oxfordshire Association of Care Providers (OACP), here he is helping to develop a strategy to drive up care standards and the quality of care delivered by providers across the county.

Frequently Asked Questions about Caremark West Oxfordshire and Cherwell

What Type of Services does Caremark West Oxfordshire and Cherwell offer?

Caremark West Oxfordshire and Cherwell offers Home Care.

How many Carers does Caremark West Oxfordshire and Cherwell employ?

Caremark West Oxfordshire and Cherwell employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark West Oxfordshire and Cherwell to verify any information. View our terms and conditions. Caremark West Oxfordshire and Cherwell has an Enhanced Service - more info.