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Sally and Sarah Care

3 Innovation Court, Yarm Road, Stockton-on-Tees TS18 3DA
Sally and Sarah Care Logo
Top 20 award
Sally and Sarah Care logo
Sally and Sarah Care, Stockton-on-Tees
Sally and Sarah Care, Stockton-on-Tees
Sally and Sarah Care, Stockton-on-Tees

Established in 2010, and still owner managed, Sally & Sarah Care offer the very best, professional homecare services to enable people to live independently and safely in their own homes.

Working closely with you they put your needs first, yes, they sort out the practicalities but that is the detail, for Sally & Sarah Care the big picture is always you.

With a small, experienced team, every aspect of care will...  

Care Provided by Sally and Sarah Care

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £33

Sensible pricing - details available on request

The price(s) shown are provided by the agency. Contact Sally and Sarah Care for full pricing details and T&Cs.

Contact Sally and Sarah Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Sally and Sarah Care Ltd
  • Private Owned

Person in charge

  • Sarah Mclain (Manager)

Sally and Sarah Care Reviews (30)

10

Sally and Sarah Care has a Review Score of 10 (9.972) out of 10, based on 24 reviews in the last 2 years. Over all time Sally and Sarah Care has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Helen H (Daughter of Client) published on 26 July 2024 Submitted via Website
Overall Experience

I cannot thank Sally and Sarah Care enough for the kindness and compassion they have shown to my mother. The carers took the time to get to know Mam and what she needed and were a source of great companionship to her. Nothing was ever too much trouble and I would not hesitate to recommend them. A professional service but exceptionally caring too.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to write such a positive review. Your Mum is a joy and it has been a pleasure to help.

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Review from Jo E (Daughter of Client) published on 24 July 2024 Submitted via Website
Overall Experience

Sally and Sarah Care provided care for my Mum for several years until her death. Starting with one visit a day for Mum in her own home and eventually providing 4 visits a day and extensive personal care. This increasing requirement was met with great compassion and professionalism which ensured that Mum retained her independence as long as possible and very importantly kept her dignity and autonomy. All the staff were so lovely making the whole experience as positive as it could be, we are eternally grateful for them making a difficult situation easier and highly recommend the company.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to write such a positive review. We were happy to support your Mum, she was a wonderful lady.

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Review from V N (Daughter of Client) published on 24 July 2024 Submitted via Website
Overall Experience
The staff at Sally and Sarah Care looked after my mum over two different periods. Initially, as Mum's memory started to lapse towards the end of the day, they came to make her a hot meal and make sure she took her tablets. They were always kind and respectful. They would chat with her as they went around their task, and she enjoyed seeing them, despite the fact that she was resistant to them coming initially.

Then Mum had a fall and went into hospital and a home to recover. The care service started again as Mum came to live with my sister. Mum needed much more care as she was unable to move independently. They were all so kind and caring, helping Mum with respect and keeping her dignity, whilst also being fun and engaging. They were a huge help until Mum's death and attended her funeral. I can't recommend them too highly.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for such a positive review of our service. It was a privilege to help, your mum was a lovely lady and we all enjoyed getting to know her.

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Review from Jane T (Daughter of Client) published on 23 July 2024 Submitted via Website
Overall Experience

Sally and Sarah Care provided me with peace of mind and excellent support at a time when I needed some help with Mum as I lived a distance away. The staff were always thoughtful and adapted to changing needs. Mum has now moved to be near me, we wouldn't have managed without them.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for your kind review; it was a pleasure to help you both. Sending our best wishes for the future.

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Review from Alison B (Daughter of Client) published on 17 May 2024 Submitted via Website
Overall Experience

My mother has needed the carers from Sally and Sarah Care since 2017. She suffers from dementia and over the years her needs have steadily increased. At each decline Sally and Sarah have responded and managed the growing list of tasks professionally and with extreme care enabling my mother to keep her dignity and as much independence as possible.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to write such a positive review. It has been a privilege to help and get to know your Mum and the family over the years. We wish you all well in the future.

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Review from Joan B (Sister of Client) published on 17 May 2024 Submitted via Website
Overall Experience

Sally and Sarah Care is a most exceptional service. Nothing is too much for the staff or the admin team. They are a very professional and most efficient yet such a caring company. My sister regards the team as an addition to her family. If you are looking for a care service I fully recommend them or if you are looking to work in this service they consider all staff members' well-being too.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you so much for your positive review. It really was a pleasure to get to know your sister and the whole family. It is always good to hear that our service was 'most exceptional'. Sending you all our best wishes.

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Review from P W (Son of Client) published on 17 May 2024 Submitted via Website
Overall Experience
Sally and Sarah Care provided care for both my mother and father in their home from October 2021 until mum's death in October 2023 and subsequently just for my father up to present and continuing.
I cannot fault their service or attention to the needs of the client. Without their domiciliary care my father, who suffers from dementia, would be in a nursing home now, whereas with their continuing care he is still able to live at home.

Mum was bedbound and immobile for the last year of her life and their help was invaluable in making her last days comfortable, which was a blessing both for her and the family around her.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to provide such a positive review. We are happy to support your Dad who is such a great gentleman and were pleased to be able to care for your lovely Mum.

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Review from M W (Son of Client) published on 16 May 2024 Submitted via Website
Overall Experience
Both my parents have benefitted from the wonderful care of the Sally and Sarah Care team. Without exception the carers are friendly and compassionate, preserving dignity while carrying out sometimes difficult tasks.
The carers are very attentive to individual's needs; mum was nursed with wonderful care in her final year and dad is currently facing the increasing challenges of dementia with the unwavering support of the care team.

I would recommend Sally and Sarah Care without reservation, they embody what care, dignity, compassion and safety should be.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you very much for your kind review. Your Mum was a special lady and we are happy to continue supporting your lovely Dad. Your recommendation is appreciated by all of us here at Sally & Sarah Care.

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Review from S G (Client / Service User) published on 16 May 2024 Submitted via Website
Overall Experience
Sally and Sarah Care provided my care for approximately 8 years and I was always very happy with both the company and the care delivered. The management team were easy to contact, were always receptive to my individual and at times, challenging needs and they personally, intermittently reviewed my care at home.

The care staff were excellent and always highly professional. They had a period of induction if they were new to you and they were taught the routine of the visit. I always found all the staff to be punctual, caring, polite, engaging and trustworthy. Visits were rarely rushed and the carers clearly had enough travelling time between visits to get to you punctually. There was good continuity of care with only a few carers being involved with your care at any one time. Due to a very recent change in personal circumstances, I am presently not a client but would highly recommend this company. You can probably find cheaper care but I think you get what you pay for.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to provide such a positive review of our services. It is good to know that we met your individual needs and the staff were excellent. Wishing you all the best for the future.

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Review from Pat O (Client / Service User) published on 15 May 2024 Submitted via Website
Overall Experience

I have received care from Sally and Sarah Care since 2014 when nerve damage impacted my mobility. I live on my own and they have been very open to changing the care I receive as my needs have developed, from accompanying me on walks to helping me attend medical appointments. The staff are friendly and reliable and provide me with social companionship. Management are efficient and I would rate them highly, especially following changes in the last few years. Sally and Sarah Care have helped me live a fulfilled life over this difficult time.

Reply from Sarah McLain, Manager/Owner at Sally and Sarah Care

Thank you for taking the time to write a lovely review of our service. It is very rewarding to know that our care supports you and makes a real difference in your life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 August 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 06 Aug 2025A lovely article by one of our own carers Emma who is a freelance journalist, featured here in Yorkshire Life Magazine in August 2025

Awards / Recognitions (1)

  • Recipient: Sally and Sarah CareDate: Friday 30 May 2025

Meet the Team (2)

Sarah McLain Job Title: Registered Manager Joined: 2010
Sarah McLain

Sarah McLain and Sally Tremlett started their company in 2010, after identifying a need to provide care that their family and friends would want and expect. Both had a nursing background.

They believed that the best way to do this was to provide visits that are unhurried, and care that is personalised.

Sarah McLain continues to manage the company on a day-to-day basis and is very involved, ensuring standards remain high and her team hold a shared vision for care that always goes the extra mile.

Pauline Chapman Job Title: Business Manager Joined: 2021
Pauline Chapman

Pauline joined the company in August 2021, also with a nursing background and extensive business experience.

Pauline & Sarah work closely together day to day, regularly visit clients and carefully select our staff. They remain committed to providing the same standard of care they would want for their own family members.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sally and Sarah Care to verify any information. View our terms and conditions. Sally and Sarah Care has an Enhanced Service - more info.