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Bluebird Care Burton & Swadlincote

9 Lancaster Park, Newborough Road, Needwood, Burton-on-Trent, Staffordshire DE13 9PD
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Bluebird Care Burton & Swadlincote, Burton-on-Trent
Bluebird Care Burton & Swadlincote, Burton-on-Trent
Bluebird Care Burton & Swadlincote, Burton-on-Trent

Bluebird Care Burton & Swadlincote provides high-quality home care, live-in care and support services to keep customers safe and comfortable in their own homes covering Burton on Trent, Swadlincote, Uttoxeter, Tean, Cheadle, Leek and the surrounding villages.

The agency offers a unique choice of flexible homecare and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The service can range from a 30-minute visit...  

Care Provided by Bluebird Care Burton & Swadlincote

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28.60 - £36.90
  • Weekly Live-in Care Fees: £1,365 - £1,610

Subject to care and package requirements. Preferential rates for social sits, night sits, respite and live-in care.

Please contact us for further details.

The price(s) shown are provided by the agency. Contact Bluebird Care Burton & Swadlincote for full pricing details and T&Cs.

Contact Bluebird Care Burton & Swadlincote to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Victoria Jones (Registered Manager)

Bluebird Care Burton & Swadlincote Reviews (75)

9.9

Bluebird Care Burton & Swadlincote has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years. Over all time Bluebird Care Burton & Swadlincote has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from L K (Client / Service User) published on 21 April 2026 Submitted via Postal Card
Overall Experience

Very good.

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you for your feedback. We're really pleased to know you've had a very good experience with our service, and we truly appreciate you taking the time to share it.

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Review from Alison R (Daughter of Client) published on 7 April 2026 Submitted via Postal Card
Overall Experience
There have been no issues since the start. The carers have done everything we have asked and adapted accordingly.

We are pleased with the service so far.

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you for sharing your feedback. We're really pleased to hear that everything has run smoothly and it's great to know you're happy with the service so far, and we truly appreciate your kind words.

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Review from F F (Husband of Client) published on 25 March 2026 Submitted via Postal Card
Overall Experience

We are very well and completely satisfied with the service we receive from Bluebird. They have wonderful staff, helpful, cheerful and hard working. No complaints whatsoever.

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you so much for sharing this wonderful feedback. We're truly delighted to hear that you are completely satisfied with the service you receive. Knowing that our staff come across as helpful, cheerful and hard-working means a great deal and their dedication is something they take real pride in every day.

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Review from J P (Client / Service User) published on 25 March 2026 Submitted via Postal Card
Overall Experience

In the short time carers from Bluebird have been coming to me, I have been delighted by the excellence of their work. Thank you.

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you for sharing such a lovely comment. We're delighted to hear that, even in a short time, our carers have made such a positive impression. Your appreciation for the excellence of their work will mean a great deal to the team, and we're truly grateful for your kind words.

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Review from Jonathan B (Son of Client) published on 24 March 2026 Submitted via Postal Card
Overall Experience

My father is very happy with your service. All your employees exhibit first class caring qualities and take great pride in what they are doing at all times. We would not hesitate to recommend your services to anybody.

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you so much for sharing this wonderful feedback. We're delighted to hear that your father is happy with our service. Our team takes great pride in providing first-class care, and it means a lot to know their dedication is recognised. We truly appreciate your recommendation.

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Review from K C (Client / Service User) published on 5 February 2026 Submitted via Postal Card
Overall Experience

Excellent care

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Review from I P (Client / Service User) published on 4 February 2026 Submitted via Postal Card
Overall Experience
best care
lovely care

good support

Reply from Louise Hawksworth, Staff Development and Engagement Lead at Bluebird Care Burton & Swadlincote

Thank you so much for your kind words. We're delighted to hear you received the best care and felt well supported. Your feedback truly means a lot to us.

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Review from Gemma B (Daughter of Client) published on 10 November 2025 Submitted via Postal Card
Overall Experience

All of the Bluebird carers who care for my mum and dad are friendly, approachable and genuinely care about their clients and their wider family. They are reliable, have excellent communication skills and always willing to help where they can. Highly recommend to anyone.

Reply from Bluebird Care, Reviewer at Bluebird Care Burton & Swadlincote

We are grateful for your heartfelt words about our carers. Your family's trust inspires us to continue providing compassionate care.

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Review from Sue S (Client / Service User) published on 15 July 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the service. I enjoy the company from my care assistants. They are always willing to help. Nothing is too much trouble.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much for your kind words. We're delighted to hear that you enjoy the support and companionship from your care assistants. Our team takes great pride in going the extra mile, and it means a lot to know that their efforts are making a positive difference. We truly appreciate you taking the time to share your experience.

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Review from Noel M (Partner of Client) published on 26 March 2025 Submitted via Postal Card
Overall Experience

First class care provider & first class carers. Having experience other care companies it is a pleasure to deal with Bluebird. All carers go above & beyond.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you for taking the time to leave us this amazing rating! Have a wonderful week! Bluebird Care Burton & Swadlincote

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Review from Barbara T (Client / Service User) published on 24 March 2025 Submitted via Postal Card
Overall Experience
An open discussion meeting where we can exchange views.

Ideas were swapped + discussed.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Hello Barbara, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you! Bluebird Care Burton & Swadlincote

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Review from Martin C (Son of Client) published on 19 March 2025 Submitted via Postal Card
Overall Experience

The carers are always polite and very respectful. Really could not manage without Bluebird thank you all very much for your support.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much for the high star-rating! We are always here for your home care needs!

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Review from Linda S (Friend of Client) published on 19 November 2024 Submitted via Postal Card
Overall Experience
The care plans put in place for our 94 year old family friend who is in need of assistance to stay in his own home has been excellent from the start.

His needs have changed several times since his care plan began and the immediate help available has been so reassuring and helpful. The field supervisors, office staff and emergency contacts are all excellent.

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Review from Stephen J (Son of Client) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Bluebird Care perform the job up to more than the required standard.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We love receiving a positive review; please feel free to reach out if there's ever anything more we can do. Love from Bluebird Care East Staffs & South Derbyshire.

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Review from Norma C (Client / Service User) published on 15 October 2024 Submitted via Postal Card
Overall Experience

I am very pleased with Bluebird Care.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Your great rating means a lot to us and we appreciate you taking the time to leave us this review! Take care, from Bluebird Care East Staffs.

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Review from Fiona C (Daughter of Client) published on 13 May 2024 Submitted via Postal Card
Overall Experience

We don't have any concerns. The girls are always professional and everything has been done to Mum's needs, with Mum included in conversations.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you for your kind words and this wonderful review! We're happy to hear about the positive experience you've had with our team! Take care, Bluebird Care East Staffs.

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Review from Connie D (Wife of Client) published on 10 May 2024 Submitted via Postal Card
Overall Experience

She is so good with my husband and I feel he is in excellent hands when I go shopping.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much for the high star rating! We appreciate you taking the time to leave us this lovely review. Take care, Bluebird Care East Staffs.

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Review from R C (Client / Service User) published on 8 May 2024 Submitted via Postal Card
Overall Experience

The girls have given my life back.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

You have made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Love from Bluebird Carer East Staff & South Derbyshire.

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Review from Carole D (Wife of Client) published on 7 May 2024 Submitted via Postal Card
Overall Experience

Happy.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We really appreciate this positive review and high rating! Thanks so much. Take care, Bluebird Care East Staffs.

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Review from S D (Wife of Client) published on 25 March 2024 Submitted via Postal Card
Overall Experience

The care that my husband receives is excellent. Everything that I want from the carer is catered for.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We love receiving a high rating, thank you for the amazing review! All the best, Bluebird Care team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 19 Nov 2024We are incredibly proud to share that our Registered Manager, Vicki Jones, has been named the regional winner of the Home Care Registered Manager Award at the prestigious Great British...

Awards / Recognitions (8)

Meet the Team (6)

Rick Parekh Job Title: Director Joined: 2016
Rick Parekh

Rick Parekh leads Bluebird Care with a strong focus on delivering exceptional customer satisfaction and high-quality care. Since joining in 2016, Rick has been dedicated to ensuring the continued growth of the business while maintaining the highest standards in services such as bespoke live-in care, enabling customers to live independently and comfortably in their own homes. With a background in business management and strategic leadership, Rick brings extensive expertise and a passion for making a meaningful impact in the care sector. His attention to detail and commitment to excellence have solidified Bluebird Care’s reputation as one of the leading providers of domiciliary and live-in care throughout Staffordshire.

"The care that we provide is not just our day job, but it is our passion! We are extremely proud of the outstanding standard of care we provide, and our aim is to ensure that our customers always receive the quality service we would expect for our own family members. My team would be delighted to hear from anyone who is seeking homecare for themselves, for a loved one, or who would simply like to talk to someone about the services we provide."

Vicki Jones Job Title: Registered Care Manager Joined: 2012
Vicki Jones

Vicki joined Bluebird Care in 2012. She has worked her way up the ladder within the care sector, having started her career as a care assistant. She has progressed through to management level acquiring a high degree of experience along the way! She was promoted to Care Manager due to her professionalism and dedication.

Vicki brings with her an abundance of energy passion and commitment to her role and is driven by supporting individuals to live as independently as possible for as long as possible within their own homes. Vicki is overall responsible for the compliance of our services and the in-house training of our care team in both our Burton on Trent and Uttoxeter offices.

Laura Daniels Job Title: Field & Live in Care Supervisor Joined: 2022
Laura Daniels

Laura became part of our Bluebird Care Team in August 2022 and has over 15 years of experience working in health care. Laura is a very positive, happy, smiley person, striving to make a difference and enjoys problem-solving. She has built a career within the care sector having previously worked as a Care Assistant, Senior Care Assistant, Care Coordinator, and Deputy Care Manager, and has now taken on the role of Field & Live Care Supervisor with us. Laura has also completed her Levels 2 and 3 in Health and Social Care and would now like to attain a Level 5 in order to further her knowledge and skills.

Kathryn Heath Job Title: Office Administrator Joined: 2013
Kathryn Heath

Kath plays a pivotal role within the business, seamlessly managing customer inquiries, conducting audits, and overseeing invoicing. Since joining Bluebird Care in 2013 as an Office Administrator without any prior care experience, she has embraced a diverse range of responsibilities. These include supporting the team with quality compliance, planning events, spearheading fundraising initiatives, and conducting robust recruitment checks to ensure we recruit the best people for our team. Her dedication and versatile skill set have made her an invaluable resource and the go-to person in our office, consistently contributing to the smooth running and success of the business.

"Over the years with Bluebird Care, I have developed a great passion and belief in providing the best care possible for our customers. I strive to deliver efficient administration and communications as well as offering a warm welcome to our new recruits".

Louise Hawksworth Job Title: Field Care Supervisor Joined: 2020
Louise Hawksworth

Louise has worked in the care sector since 2015 and has experience in both a domiciliary and a residential care setting. She joined Bluebird Care in 2018 as a care assistant and was quickly promoted to Field Care Supervisor. Due to unforeseen circumstances, Louise left Bluebird Care, however to our delight she returned in January 2020 to pursue her passion in care.

“Coming back to Bluebird Care is the best thing I ever did as I love being able to make a difference in people's lives! I’m enjoying the new challenge and putting my organisational skills to use. I look forward to helping the company grow and being part of the journey.”

Rachel Banford Job Title: Field Care Supervisor Joined: 2020
Rachel Banford

Rachel joined Bluebird Care in 2020 as a Care Assistant and progressed to become a Care Mentor in 2022.

During her time at Bluebird Care, Rachel has completed her Level 2 Diploma in Health & Social Care and is currently working towards her Level 3 qualification. In January 2024, Rachel was promoted to the role of Field Care Supervisor. Her main duties include supporting and mentoring both new and existing staff members. Rachel expanded her expertise by completing the Train the Trainer program, allowing her to provide training in Medication and Manual Handling as well as conducting competency assessments on staff in the field, to ensure customers receive consistently high standards of care.

Frequently Asked Questions about Bluebird Care Burton & Swadlincote

How many Carers does Bluebird Care Burton & Swadlincote employ?

Bluebird Care Burton & Swadlincote employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Burton & Swadlincote to verify any information. View our terms and conditions. Bluebird Care Burton & Swadlincote has an Enhanced Service - more info.