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Bluebird Care Burton & Swadlincote

9 Lancaster Park, Newborough Road, Needwood, Burton-on-Trent, Staffordshire DE13 9PD
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Bluebird Care Burton & Swadlincote logo
Bluebird Care Burton & Swadlincote, Burton-on-Trent
Bluebird Care Burton & Swadlincote, Burton-on-Trent
Bluebird Care Burton & Swadlincote, Burton-on-Trent

Bluebird Care Burton & Swadlincote provides high-quality home care, live-in care and support services to keep customers safe and comfortable in their own homes covering Burton on Trent, Swadlincote, Uttoxeter, Tean, Cheadle, Leek and the surrounding villages.

The agency offers a unique choice of flexible homecare and support services tailored to the needs of the individual, 24 hours a day, 365 days a year.

The service can range from a 30-minute visit...  

Care Provided by Bluebird Care Burton & Swadlincote

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28.60 - £36.90
  • Weekly Live-in Care Fees: £1,365 - £1,610

Subject to care and package requirements. Preferential rates for social sits, night sits, respite and live-in care.

Please contact us for further details.

The price(s) shown are provided by the agency. Contact Bluebird Care Burton & Swadlincote for full pricing details and T&Cs.

Contact Bluebird Care Burton & Swadlincote to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Victoria Jones (Registered Manager)

Bluebird Care Burton & Swadlincote Reviews (75)

9.9

Bluebird Care Burton & Swadlincote has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years. Over all time Bluebird Care Burton & Swadlincote has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from D P (Client / Service User) published on 15 March 2024 Submitted via Postal Card
Overall Experience

Very happy with he carers.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We are delighted to hear that and see this great rating! Have a great day! Best Regards, Bluebird Care East Staffs

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Review from Rachel A (Daughter of Client) published on 4 March 2024 Submitted via Postal Card
Overall Experience

My mother is so much happier and well looked after. She adores her carers, especially one in particular. Thank you.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you for the great review! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best from Bluebird Care East Staffs.

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Review from Ron M (Husband of Client) published on 1 March 2024 Submitted via Postal Card
Overall Experience

Our carer is exemplary and is a real ambassador for the company. She is a natural, being very gentle in her approach. A wonderful and pleasant personality who is welcome in our home. Having not had the experience of having care, this has really removed the stress from organising this. An excellent and well-capable carer.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We're happy you found our carer to be so supportive during your experience here. It's experiences like yours that really keep us motivated! All the best from Bluebird Care East Staffs.

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Review from Lynda G (Daughter-in-law of Client) published on 29 February 2024 Submitted via Postal Card
Overall Experience
Bluebird carers go above and beyond, are always friendly and nothing is too much.
The office staff are always available to answer any questions.

I couldn't recommend them enough.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We strive to provide the best customer experience. Please know that we greatly appreciate the time you took out of your day to post a positive review! Kind regards, Bluebird Care East Staffs.

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Review from Carl W (Son of Client) published on 20 February 2024 Submitted via Postal Card
Overall Experience

As one of four children of the client, speaking on behalf of everyone, I must say that we are more than happy with the service that Bluebird Care provides for Dad.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much again for your feedback! Our team strives to deliver an excellent experience and are glad you found this to be the case. We hope you have a great day! Bluebird Care East Staffs.

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Review from Kathy F (Daughter of Client) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Very positive experience of the services. Carers are polite, do everything asked of them and many go the extra mile, for example, playing music my mum likes whilst delivering care.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Your great rating means a lot to us and we appreciate you taking the time to leave us this review! Take care, Bluebird Care East Staffs.

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Review from Thomas B (Son of Client) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Very pleased with the service. Staff are very friendly and fulfill tasks set out in the schedule. Mum enjoys the company and likes to have a chat over a cup of tea.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you for your kind words! We’re pleased to hear that Mum had a wonderful experience with us.

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Review from J W (Wife of Client) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Wonderful team, very professional. Very high standards of care. Would recommend.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated care team to inspire their ongoing commitment.

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Review from Doreen C (Client / Service User) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Constant care very satisfactory. No trouble when wanting to ask for information from Bluebird Care. Very polite and friendly carers. Pleased with the versatility of services available.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

This review made our day! We are so grateful for your kind words.

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Review from G J (Son of Client) published on 3 August 2023 Submitted via Postal Card
Overall Experience

No issues to raise. More than happy with the care provided to my father.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We are so grateful for your kind words. Thanks for sharing your review with us.

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Review from I H (Client / Service User) published on 19 May 2023 Submitted via Postal Card
Overall Experience

Very satisfied and happy.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you very much for the lovely review!

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Review from Amanda H (Daughter of Client) published on 17 May 2023 Submitted via Postal Card
Overall Experience

My dad is very happy with the care and support he receives from Bluebird.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much for such a lovely review, very kind of you.

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Review from H W (Client / Service User) published on 5 May 2023 Submitted via Website
Overall Experience

During the time I have been with Bluebird Care, I have received an excellent standard of service. All the carers are friendly and helpful and I look forward to their visits and conversations as they carry out their work.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

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Review from J C (Daughter-in-law of Client) published on 17 April 2023 Submitted via Postal Card
Overall Experience

We value Bluebird immensely. They help our mother a lot. The ladies who arrive twice daily, are kind and understanding and always prompt with their timings. Bluebird as a company are a godsend. Accommodating and professional. We discuss all aspects of our mother's care prior to and during visits and her interests are always paramount to their cause! Thank you, Bluebird.

Reply from Becky Edenborough, Reviews Team at Bluebird Care Burton & Swadlincote

Thank you, your wonderful feedback and ratings mean a lot to us.

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Review from Samantha D (Daughter of Client) published on 17 April 2023 Submitted via Postal Card
Overall Experience

Excellent service, very happy. Always friendly, polite and helpful. Very good with my dad who can at times be difficult and hard work.

Reply from Becky Edenborough, Reviews Team at Bluebird Care Burton & Swadlincote

Hi, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

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Review from Anthony A (Client / Service User) published on 12 November 2022 Submitted via Postal Card
Overall Experience

Carers come on time and are excellent.

Reply from Becky Edenborough, Reviews Team at Bluebird Care Burton & Swadlincote

Hi, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

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Review from Janet R (Sister of Client) published on 2 November 2022 Submitted via Postal Card
Overall Experience
Very happy with the service my brother receives from Bluebird, all of the ladies are very friendly and always do a great job.

Always on time and nothing too much trouble, I feel confident that if there was ever a concern regarding my brother it would be dealt with promptly and I would be informed which I feel is very important.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you very much for your lovely review. We value these comments, which help us achieve our aim of providing the highest home care possible.

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Review from S L (Client / Service User) published on 31 October 2022 Submitted via Postal Card
Overall Experience

Could not do without their help and cheerfulness.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

We love receiving a high rating, and appreciate your positive review!

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Review from N W (Client / Service User) published on 28 October 2022 Submitted via Postal Card
Overall Experience

Happy with all care received and the standard of care given. All staff are friendly, polite and helpful.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

You really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!

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Review from R B (Daughter of Client) published on 7 July 2022 Submitted via Postal Card
Overall Experience

As a family, we are very satisfied and impressed with our father's care. They are very attentive carers, professional manner and tidy appearance. Very supportive team and management.

Reply from Victoria Jones, Registered Manager at Bluebird Care Burton & Swadlincote

Thank you ever so much for your very kind review. Your comments help us know we have the right approach. It has been a pleasure looking after your father; the carers are very fond of him.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 19 Nov 2024We are incredibly proud to share that our Registered Manager, Vicki Jones, has been named the regional winner of the Home Care Registered Manager Award at the prestigious Great British...

Awards / Recognitions (8)

Meet the Team (6)

Rick Parekh Job Title: Director Joined: 2016
Rick Parekh

Rick Parekh leads Bluebird Care with a strong focus on delivering exceptional customer satisfaction and high-quality care. Since joining in 2016, Rick has been dedicated to ensuring the continued growth of the business while maintaining the highest standards in services such as bespoke live-in care, enabling customers to live independently and comfortably in their own homes. With a background in business management and strategic leadership, Rick brings extensive expertise and a passion for making a meaningful impact in the care sector. His attention to detail and commitment to excellence have solidified Bluebird Care’s reputation as one of the leading providers of domiciliary and live-in care throughout Staffordshire.

"The care that we provide is not just our day job, but it is our passion! We are extremely proud of the outstanding standard of care we provide, and our aim is to ensure that our customers always receive the quality service we would expect for our own family members. My team would be delighted to hear from anyone who is seeking homecare for themselves, for a loved one, or who would simply like to talk to someone about the services we provide."

Vicki Jones Job Title: Registered Care Manager Joined: 2012
Vicki Jones

Vicki joined Bluebird Care in 2012. She has worked her way up the ladder within the care sector, having started her career as a care assistant. She has progressed through to management level acquiring a high degree of experience along the way! She was promoted to Care Manager due to her professionalism and dedication.

Vicki brings with her an abundance of energy passion and commitment to her role and is driven by supporting individuals to live as independently as possible for as long as possible within their own homes. Vicki is overall responsible for the compliance of our services and the in-house training of our care team in both our Burton on Trent and Uttoxeter offices.

Laura Daniels Job Title: Field & Live in Care Supervisor Joined: 2022
Laura Daniels

Laura became part of our Bluebird Care Team in August 2022 and has over 15 years of experience working in health care. Laura is a very positive, happy, smiley person, striving to make a difference and enjoys problem-solving. She has built a career within the care sector having previously worked as a Care Assistant, Senior Care Assistant, Care Coordinator, and Deputy Care Manager, and has now taken on the role of Field & Live Care Supervisor with us. Laura has also completed her Levels 2 and 3 in Health and Social Care and would now like to attain a Level 5 in order to further her knowledge and skills.

Kathryn Heath Job Title: Office Administrator Joined: 2013
Kathryn Heath

Kath plays a pivotal role within the business, seamlessly managing customer inquiries, conducting audits, and overseeing invoicing. Since joining Bluebird Care in 2013 as an Office Administrator without any prior care experience, she has embraced a diverse range of responsibilities. These include supporting the team with quality compliance, planning events, spearheading fundraising initiatives, and conducting robust recruitment checks to ensure we recruit the best people for our team. Her dedication and versatile skill set have made her an invaluable resource and the go-to person in our office, consistently contributing to the smooth running and success of the business.

"Over the years with Bluebird Care, I have developed a great passion and belief in providing the best care possible for our customers. I strive to deliver efficient administration and communications as well as offering a warm welcome to our new recruits".

Louise Hawksworth Job Title: Field Care Supervisor Joined: 2020
Louise Hawksworth

Louise has worked in the care sector since 2015 and has experience in both a domiciliary and a residential care setting. She joined Bluebird Care in 2018 as a care assistant and was quickly promoted to Field Care Supervisor. Due to unforeseen circumstances, Louise left Bluebird Care, however to our delight she returned in January 2020 to pursue her passion in care.

“Coming back to Bluebird Care is the best thing I ever did as I love being able to make a difference in people's lives! I’m enjoying the new challenge and putting my organisational skills to use. I look forward to helping the company grow and being part of the journey.”

Rachel Banford Job Title: Field Care Supervisor Joined: 2020
Rachel Banford

Rachel joined Bluebird Care in 2020 as a Care Assistant and progressed to become a Care Mentor in 2022.

During her time at Bluebird Care, Rachel has completed her Level 2 Diploma in Health & Social Care and is currently working towards her Level 3 qualification. In January 2024, Rachel was promoted to the role of Field Care Supervisor. Her main duties include supporting and mentoring both new and existing staff members. Rachel expanded her expertise by completing the Train the Trainer program, allowing her to provide training in Medication and Manual Handling as well as conducting competency assessments on staff in the field, to ensure customers receive consistently high standards of care.

Frequently Asked Questions about Bluebird Care Burton & Swadlincote

How many Carers does Bluebird Care Burton & Swadlincote employ?

Bluebird Care Burton & Swadlincote employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Burton & Swadlincote to verify any information. View our terms and conditions. Bluebird Care Burton & Swadlincote has an Enhanced Service - more info.