Leaf Care Services - Norwich, West & South Norfolk

Chantelle McCabe brings exceptional senior leadership experience to Leaf Care, having previously held a regional director role within a large, complex homecare organisation. She has overseen multiple services and locations, led registered managers, driven quality improvements, and maintained high standards across wide geographical areas. This depth of experience means Chantelle understands home care at every level — from frontline delivery to strategic leadership — and knows exactly what it takes to run a safe, effective, and well-led service.

Now at Leaf Care, Chantelle combines this expertise with a hands-on, people-first approach. She is passionate about developing carers, building strong relationships with families, and making sure care is delivered with dignity, consistency, and compassion. Families choose Leaf Care because they know their care is led by someone who truly knows the sector — and who is committed to delivering care she would be proud for her own family to receive.

Leaf Care Services is proud to introduce Sarah Fox as the organisation’s Head of Quality. Sarah brings a wealth of leadership, operational and quality assurance experience to the sector, following a distinguished background in both the Armed Forces and health and social care. Before beginning her care career, Sarah served for four years in the Royal Corps of Signals as a Telecommunications Operator, travelling extensively and serving in operational environments including Bosnia and Iraq. After leaving the military to raise a family, she entered the care sector in 2012 and progressed through a wide range of roles, including Care Worker, Senior Carer, Unit Manager, Deputy Manager and Care Home and Nursing Home Manager across residential dementia and nursing services.

Sarah has developed extensive expertise in governance, auditing, compliance and quality improvement, having overseen services that achieved strong outcomes with the Care Quality Commission and PAMMS, including an “Outstanding” rated service. In October 2024, she was elected to a national position with UNISON as one of only 18 representatives on the National Social Care Committee for England, working alongside senior leaders and MPs to help shape the future of adult social care. Since joining Leaf Care Services in February 2026, Sarah has played a key role in strengthening quality, compliance and service delivery across the organisation, remaining passionate about ensuring every individual receives safe, dignified and person-centred care.

Leaf Care Services is proud to recognise Tavaziva Zimbgwa for his continued dedication and progression within the organisation. Having worked with the service for over five years, Tavaziva has consistently demonstrated commitment, professionalism and a strong work ethic, progressing through the organisation to achieve the position of Deputy Manager.

Throughout his time with the company, Tavaziva has built strong relationships with service users, families and colleagues, earning respect for his calm and dependable approach. He is highly regarded for his ability to work effectively under pressure, support his team through challenging situations and maintain high standards of care and leadership. Tavaziva’s strong family values, positive attitude and commitment to teamwork continue to make him an important part of the organisation’s ongoing success and development.

Leaf Care Services was founded by Christen McDonnell, an experienced senior leader within health and social care with a long-standing career dedicated to supporting communities and improving services. Christen is a qualified Social Worker and Health and Social Care Manager, with extensive experience across frontline social services, health services, training provision, community projects and multi-agency working. Throughout her career, she has worked at a senior management level across London, Norfolk and Suffolk, building strong knowledge and expertise in both operational leadership and service development.

Having spent many years working directly within communities as both a Social Worker and Manager, Christen has always remained passionate about delivering compassionate, person-centred and high-quality support. She has now rejoined the senior leadership team at Leaf Care Services as the organisation’s Nominated Individual, where she works closely with senior managers and operational teams to strengthen the organisation, support continuous improvement and help drive the company’s vision of delivering outstanding care services within the communities it serves. Christen has a passion for Training and is improving the Training Arm alongside the Registered Manager and other senior team leaders. We have welcomed a senior leader in the Business, Care and Finance Teams.