please note that prices mentioned are subject to change.
Bank holiday charges are double the amount mentioned.
These prices are only a guideline, please contact Leaf Care Services - Norwich, West & South Norfolk to find out the exact price for your requirements.
Leaf Care Services - Norwich, West & South Norfolk has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Leaf Care Services - Norwich, West & South Norfolk has 6 reviews.
Review from K M (Client) assisted by family/friend published on 22 April 2025
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R R (Client) published on 4 April 2025
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Reply from Araba Sowah, HR Team lead at Leaf Care Services - Norwich, West & South Norfolk
Thank you for your kind words! We're delighted to hear that our service has been a great fit for you. Your feedback means a lot to us, and we'll continue striving to provide the best care possible.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila G (Client) published on 24 October 2018
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Eric B (Client) published on 24 October 2018
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet H (Wife of Client) published on 11 September 2018
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Colin H (Daughter of Client) published on 16 February 2018
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.3 (8.333) out of 10 for Leaf Care Services - Norwich, West & South Norfolk is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Leaf Care Services - Norwich, West & South Norfolk is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Leaf Care Services - Norwich, West & South Norfolk is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jul 2024
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