Meridian Health and Social Care - Tamworth

1 Victoria Road, Tamworth B79 7HL
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8.5 2 Reviews
  • Meridian Health and Social Care - Tamworth, Tamworth

Care Provided by Meridian Health and Social Care - Tamworth

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Substance Misuse
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Clayton Mckenzie (Manager)

Meridian Health and Social Care - Tamworth Reviews (2)

8.5

Meridian Health and Social Care - Tamworth has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Meridian Health and Social Care - Tamworth has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The support I get from both the carers and management is excellent, often going above and beyond what would be expected. Having a supportive care provider makes a lot of difference, especially when my health and physical abilities are at their lowest. Knowing that I can get help with things with just
a call or email, means there's one less thing to worry about.
Recently having to go back on immunosuppressants, meant I had to isolate from any risk of infection. But their support and understanding made this a lot less stressful, along with all the help with me being both an inpatient and outpatient at hospital. Adjusting call times for example to assist with my hospital visits, helped to reduce the stress of going through all of this.
Carers are always helpful, polite and supportive, doing what's needed and more. Having regular carers too, makes things a lot easier for me, as they understand my needs and health issues.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was actually with this company about 18 months ago but cancelled as I didn't believe I needed the carers. Now I realised I do need the care, I actually asked to come back to this company.
I have found Meridian to be a really accommodating company. I was a bit unsure first as they have both female
and male carers. I don't know why I was unsure as the males are as efficient as the women. Don't get me wrong I have a woman every morning for personal care but I am more than happy having the males at any other point during my day. As I said I have found this company to be really accommodating and all the staff members I've met have been lovely.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Meridian Health and Social Care - Tamworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Meridian Health and Social Care - Tamworth is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meridian Health and Social Care - Tamworth is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Meridian Health and Social Care - Tamworth

What Type of Services does Meridian Health and Social Care - Tamworth offer?

Meridian Health and Social Care - Tamworth offers Home Care.

How many Carers does Meridian Health and Social Care - Tamworth employ?

Meridian Health and Social Care - Tamworth employs 108 carers.