Bluebird Care York

Blue Bird is an extension of the family.

The carers and office staff acted professionally at all times. The carers arrived promptly and treated my mother with gentleness and respect. She felt safe and confident with them. When there was a query over a possible health problem, I was notified immediately. At all times I felt supported by the Bluebird team and am very grateful for their help in caring for my mother.

Bluebird Care are very efficient. My dad has been very happy with all of the staff who visit him.

I would highly recommend Bluebird Care.

Very well. My daughter is not very happy with one certain carer but all the other carers are good, as with the management.

The staff are professional and well trained. We've had the occasional problems with the frequency of visits (e.g afternoon and evening call being too close together) but this has improved recently. The company often goes beyond basic services e.g offering to pick up my mother's medication.

Satisfied with the attention given.

We spent the morning at "The Great Bluebird Care Bakeoff". Everyone we met was happy, friendly, and very welcoming. My husband has vascular dementia so we are now beginning to have help. We met the man from the dementia bus who gave us such an insight into what we could do in the future and we were given loads of sensible, practical advice and not too much to overburden us. We are impressed by the carers we have met, all with interesting lives and so patient and helpful. Hope the salaries will improve! thank you!

I appreciate these regular reviews although I rarely have any concerns to report. The people giving the review are always careful to write down what I say and encourage me to reflect on the service more deeply than I would without a review.

These were domestic rather than personal care but they completed them magnificently.

I had Bluebird when my family were away and I will most certainly have them next time. Wonderful carers, absolutely marvellous. I knew who was coming and what time, and they were spot on the dot! They managed to do everything I needed in the time I paid for - fantastic. Cheery, chatty, kind, thoughtful people. I cannot praise them enough.

The carers are very good to me. I get help to have a shower and sometimes they come with me to hospital appointments. They are all such nice people, they offer to do any jobs around my house as well as showering me. I find them a great help.

Bluebird Care review was a very good opportunity to sing their praises. I am delighted with all parts of the service they provide me with. Everything, care, friendship and help have been first class.

The review for my mother was carried out in an efficient and inclusive way. My mother was asked about any issues of concern and how the care worked for her. She was involved and consulted about her care at each stage. We were able to raise small issues which were easily resolved

Bluebird Care has provided home care for my mum for 2 years now and I can only say that the care provided is of an excellent standard. All the carers work really hard to do the best for my mum which is very reassuring to me and my sister and it means my mum can continue living at home even though she is 94 years old and has dementia. I would 100% recommend Bluebird Care as we've had various care providers over the years and without doubt Bluebird Care are head and shoulders above the rest.

I would happily recommend Bluebird Care to anyone. Really happy with the care they give Dad. Really pleased with all the carers.

Generally, we are satisfied with the service provided. The staff are always polite and helpful.

We have been very happy with the service provider.

The review seemed very comprehensive. My mother and I are satisfied with the service and the questions we were asked. My mother, as well as with many elderly people, need encouragement to eat and drink. The carers can do this if they have time to watch her eating - carers are very cheerful and caring on the whole and sometimes need to encourage her a bit more.

Dad's carers were extremely kind, punctual, efficient and treated him with dignity. Bluebird Care is easy to contact at any time and the management, and office staff are always polite, friendly and helpful. We couldn't have asked for more from a care company and I have no hesitation in recommending them to others.