Q Care Ltd (Powys Branch)

Unit 5, The Automobile Palace, Princess Avenue, Llandrindod Wells LD1 5HU
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8 Reviews
  • Q Care Ltd (Powys Branch), Llandrindod Wells
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Emmaline Platek (Manager)
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Q Care Ltd (Powys Branch) Reviews (8)

Over all time Q Care Ltd (Powys Branch) has 8 reviews.

Overall Experience
  • 6
  • 2
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 0
  • 0
  • 8
Reviewer Connection to Q Care Ltd (Powys Branch)
  • 5
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from Mark T (Son of Client) published on 21 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far this year a vast improvement, but still issues with the time slot moving from the original agreed. The excuse is that the change to the time is on our rota, but not always getting a rota does not help. The staff are very helpful, friendly and polite.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary J (Wife of Client) published on 15 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Q Care Ltd care service has been fully appreciated by my husband and myself. All carers are helpful, cheerful and ready to help. We have received excellent care service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary G (Client) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care I receive from Q Care carers. They use the PPE provided and are kind and thoughtful. They can all use the ceiling hoist which makes getting on and off the bed and into my wheelchair much easier. I do my washing on a Saturday and the carer who is on at lunchtime will
straighten and turn it for me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I J (Client) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely satisfactory. Could not ask for better.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from F T (Client) assisted by family/friend published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very pleasant and very helpful. Overall an excellent service, however, I feel that a male carer is not appropriate for washing and dressing.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John H (Husband of Client) published on 23 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find your girls are always very pleasant, caring, polite and efficient. My wife looks forward each day to seeing them. They are now amongst her best friends. Nothing is too much trouble for them. A first-class lot of girls you have, well done.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from D C (Client) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers on the whole for me personally are very good but the timing is not but it is getting a bit better. Sometimes they are on time but the timing is mostly down to office work. But I enjoy the carers, they make me feel better because they are happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Client) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very pleased with the help I receive.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Q Care Ltd (Powys Branch)

What Type of Services does Q Care Ltd (Powys Branch) offer?

Q Care Ltd (Powys Branch) offers Home Care.

How many Carers does Q Care Ltd (Powys Branch) employ?

Q Care Ltd (Powys Branch) employs 50 carers.

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