Independent People Homecare- Live-in Care

Gee

They were superb. Amazing carers - Aaliyah, Electa and Hannah - all fabulously skilled and caring, I can't fault them and my Dad loved them. The admin side was also efficient and clear. I have no hesitation in recommending them.

I highly recommend Independent People. We have worked with a number of home care providers in looking after my elderly parents and we were very careful in our selection of the provider for live in care. IP stand out for 3 reasons :

our parents and the carer, which is really appreciated !

With live in care there will always be issues and bumps in the road but IP and ourselves deal with these together to ensure continuous good care for my parents in the twilight of their years.

It was necessary to find a company that could arrange the care for my sister as live in patient. This will allow my sister the added care and security in her own home. My daughter and wife were very impressed when they met Hadiya during a recent afternoon meeting during her time caring for my sister. Her written profile matches our hopes after spending the afternoon with her. My sister is in her second month under the care of Independent People Home-Care. My family recognise the care team will be faced with difficult times caring for my sister. My sister is 96 years old and sadly is in her 5th year of dementia. My family were very relieved spending the extra time talking to the management, this greatly helped our decision in choosing the right company for my sisters daily care.

I can not thank IP home-care enough for the support they give to my sister which enables her to live independently with confidence. Her carers are truly wonderful. They treat katy with respect and care and have spent time to truly get to know her needs and how best to help and encourage her. Her field care supervisor provides an extra level of care and encouragement, always putting Katy's needs and wants as a priority. Communication is great brilliant and I have total confidence in what they are doing for my sister. It's so reassuring to me that she is being so well looked after. A few words from my sister, " I am happy with the service iphomecare provides, the carers are really good with communicating. I'm happy with the current carers I have. Everything is perfect and outstanding. " Thank you

Couldn't recommend independent people home care enough. They went above and beyond when we found ourselves in a very difficult situation not long ago. Within a few hours they had managed to source and send a lovely carer called Zoe to live in and look after my elderly parents. Zoe was absolutely fantastic, kind, and we felt very satisfied with the level of care they received from her. She managed to help us navigate through an extremely challenging time. Huge thank you to both this company and Zoe for their help. Michael

Very professional service and high quality agency from what i have seen. We use them to cover gaps in private live in care rota for my father. Very responsive and clear communication. They are quite expensive but can react very quickly and have good carers from our experience.

We have been thrilled with the home care provided to my Mum and her partner. From the first contact, to the assessment, to the matching process and then to the introduction of the carer. When I visited my Mum and her partner yesterday, I could instantly tell that they felt comfortable and supported by their carer. Their carer is quiet, unassuming, friendly, attentive and very kind! She is going above and beyond in caring for my family, and yet encouraging their independence. Thank you to you all

Independent People Homecare have provided live-in care to a family member for a number of years. We have received great service from the management and administrative team, and the care staff have been well-trained, respectful and considerate at all times. I would highly recommend the service to anyone who is considering live-in care.

We are very happy and the carer has become part of the family. Care is excellent & very thorough in all that is done. The carer is happy to cook and help us with all activities, so we feel very lucky to have the help.

I have been extremely grateful for the care, commitment and professionalism of Mum's carer, who has been with her now for 5 months. Mum's dementia is progressing week by week - at times rapidly - but the carer has adapted brilliantly to every change in Mum's behaviours and capabilities. It is incredibly reassuring to me to know that Mum is so well looked after every day, and it takes a big weight off my shoulders.

This review may not do the service the justice it deserves, but I shall try. We are only a few days in with my mums live in carer and I can already 'take a breath' Mum was bed blocking the local hospital whilst waiting for a rehab facility, but wanting desperately to come home after nearly 4 weeks in hospital. These wishes were granted when a plan was put in place for the carer to move In With her for 2 weeks. As I say we are only a few days in but already a lovely relationship has been built between the carer and my mum, and the contact with the organisers of this has been amazing. Caring for a loved one is a combination of sheer pride and exhaustion- with these few weeks we know that mum is going to be happy and safe in her own home- THANK YOU

Should any problems arise, they are taken seriously and dealt with immediately, which is reassuring. I would highly recommend Independent People Home-Care to anyone seeking live-in care for themselves or a loved one.

We had an excellent experience with the Care team and Coordinator/s who got to understand our Mum's needs and plan for Dad's respite break. They professionally matched the most suitable carer and through much planning for the 'live in' care week everything went very smoothly. We can't thank the team and carer enough for enabling the care package we planned.

Excellent customer service and any issues that have arisen have been dealt with straight away and all care staff are excellent and have enriched my clients life and provide a high standard of care the carer has settled very well as I use a combination of privately employed and care agency and the care agency spent time to ensure we had the right carer for my client and had experience with Cerebral Palsy and they support my client in all her activities and my client is very happy with all the staff that we have had from agency. Would highly recommend to anyone that is looking for live in care.

The two carers who came on holiday with us were great. Knowledgeable, friendly and hard working. They did everything we needed. They had peg experience and hoist experience. Would use this company again.

Independent People is a fantastic provider focused on the quality of support rather than expansion. I feel like an equal partner in my care. With Independent People, I have been able to build a reliable team of professional carers who are really committed to giving their best. It has been my best care situation for many years.

My good friend was cared for by live in carers from IP Homecare for the last 6 years of her life. The care they provided enabled her to remain in her own home, which she' loved with all its familiarity, despite advanced dementia. It took a few goes to find the right carers but the IPH staff were always responsive to my feedback and live in carers with the right skills set and approach to fit my friends needs were found. The carers we eventually had in place over the last 5 years, were well trained and knowledgeable and provided excellent, professional, personalised care. I know they made my friend feel cared for and even loved by them. Record keeping was detailed and daily. The office staff remained in regular close contact with the carer and myself, checking in with me by phone to ask if I had any concerns. I can't thank IPH enough for making the last few years of my friends life as good as it could be and enabling me to keep her in her own home.

Generally the standard of care has been very good, communication is always very good between me and the Care Company and making sure that I am comfortable and that I am aware should things have to be altered. I can do that. As a company Independent People understand the importance of finding the right carer For the right client which I appreciate.

The carer encourages my mum to do her exercises and also spends a lot of time chatting to my mum.