Submit a Review for Independent People Homecare- Live-in Care
224 Moulsham Street, Chelmsford, CM2 0LR
View full details of Independent People Homecare- Live-in CareLatest Reviews for Independent People Homecare- Live-in Care
20 February 2026
I highly recommend Independent People. We have worked with a number of home care providers in looking after my elderly parents and we were very careful in our selection of the provider for live in care. IP stand out for 3 reasons :
1. They are professional and clear about the service they provide
and the costs with no hidden extras.
2. They are based locally and the manager, Jade (who is exceptional) is constantly involved to ensure that
everything runs smoothly and any issues are quickly resolved.
3. Communication is next level and we are constantly kept informed and updated. Jade supports us as well as
our parents and the carer, which is really appreciated !
With live in care there will always be issues and bumps in the road but IP and ourselves deal with these together to ensure continuous good care for my parents in the twilight of their years.
19 February 2026
It was necessary to find a company that could arrange the care for my sister as live in patient. This will allow my sister the added care and security in her own home. My daughter and wife were very impressed when they met Hadiya during a recent afternoon meeting during her time caring for my
sister. Her written profile matches our hopes after spending the afternoon with her. My sister is in her second month under the care of Independent People Home-Care. My family recognise the care team will be faced with difficult times caring for my sister. My sister is 96 years old and sadly is in her 5th year of dementia. My family were very relieved spending the extra time talking to the management, this greatly helped our decision in choosing the right company for my sisters daily care.
04 February 2026
I can not thank IP home-care enough for the support they give to my sister which enables her to live independently with confidence. Her carers are truly wonderful. They treat katy with respect and care and have spent time to truly get to know her needs and how best to help and encourage her. Her
field care supervisor provides an extra level of care and encouragement, always putting Katy's needs and wants as a priority. Communication is great brilliant and I have total confidence in what they are doing for my sister. It's so reassuring to me that she is being so well looked after. A few words from my sister, " I am happy with the service iphomecare provides, the carers are really good with communicating. I'm happy with the current carers I have. Everything is perfect and outstanding. " Thank you
08 December 2025
Couldn't recommend independent people home care enough. They went above and beyond when we found ourselves in a very difficult situation not long ago. Within a few hours they had managed to source and send a lovely carer called Zoe to live in and look after my elderly parents. Zoe was absolutely
fantastic, kind, and we felt very satisfied with the level of care they received from her. She managed to help us navigate through an extremely challenging time. Huge thank you to both this company and Zoe for their help. Michael
15 October 2025
Very professional service and high quality agency from what i have seen. We use them to cover gaps in private live in care rota for my father. Very responsive and clear communication. They are quite expensive but can react very quickly and have good carers from our experience.
26 June 2025
We have been thrilled with the home care provided to my Mum and her partner. From the first contact, to the assessment, to the matching process and then to the introduction of the carer. When I visited my Mum and her partner yesterday, I could instantly tell that they felt comfortable and supported
by their carer. Their carer is quiet, unassuming, friendly, attentive and very kind! She is going above and beyond in caring for my family, and yet encouraging their independence. Thank you to you all
19 June 2025
Independent People Homecare have provided live-in care to a family member for a number of years. We have received great service from the management and administrative team, and the care staff have been well-trained, respectful and considerate at all times. I would highly recommend the service to
anyone who is considering live-in care.
19 June 2025
We are very happy and the carer has become part of the family. Care is excellent & very thorough in all that is done. The carer is happy to cook and help us with all activities, so we feel very lucky to have the help.
13 June 2025
I have been extremely grateful for the care, commitment and professionalism of Mum's carer, who has been with her now for 5 months. Mum's dementia is progressing week by week - at times rapidly - but the carer has adapted brilliantly to every change in Mum's behaviours and capabilities. It is
incredibly reassuring to me to know that Mum is so well looked after every day, and it takes a big weight off my shoulders.
27 May 2025
This review may not do the service the justice it deserves, but I shall try. We are only a few days in with my mums live in carer and I can already 'take a breath' Mum was bed blocking the local hospital whilst waiting for a rehab facility, but wanting desperately to come home after nearly 4 weeks
in hospital. These wishes were granted when a plan was put in place for the carer to move In With her for 2 weeks. As I say we are only a few days in but already a lovely relationship has been built between the carer and my mum, and the contact with the organisers of this has been amazing. Caring for a loved one is a combination of sheer pride and exhaustion- with these few weeks we know that mum is going to be happy and safe in her own home- THANK YOU
27 May 2025
I couldn't ask for a higher standard of care to be given to mum over the last few years. Despite being in the late stages of Alzheimer's disease, unable to communicate, bedbound and blind, she is treated with such tenderness and dignity which has allowed me to step back and become a daughter once
more.
The carers are well trained and compassionate, nothing is too much trouble, they respect her home and make her as comfortable as possible.
Should any problems arise, they are taken seriously and dealt with immediately, which is reassuring. I would highly recommend Independent People Home-Care to anyone seeking live-in care for themselves or a loved one.
21 May 2025
We organised live in care for our Mum who has vascular dementia. Her main carer is our Dad who has cared for her for many years with very few breaks.
We had an excellent experience with the Care team and Coordinator/s who got to understand our Mum's needs and plan for Dad's respite break. They
professionally matched the most suitable carer and through much planning for the 'live in' care week everything went very smoothly. We can't thank the team and carer enough for enabling the care package we planned.
16 May 2025
Excellent customer service and any issues that have arisen have been dealt with straight away and all care staff are excellent and have enriched my clients life and provide a high standard of care the carer has settled very well as I use a combination of privately employed and care agency and the
care agency spent time to ensure we had the right carer for my client and had experience with Cerebral Palsy and they support my client in all her activities and my client is very happy with all the staff that we have had from agency. Would highly recommend to anyone that is looking for live in care.
16 May 2025
The two carers who came on holiday with us were great. Knowledgeable, friendly and hard working. They did everything we needed. They had peg experience and hoist experience. Would use this company again.
13 May 2025
Independent People is a fantastic provider focused on the quality of support rather than expansion. I feel like an equal partner in my care. With Independent People, I have been able to build a reliable team of professional carers who are really committed to giving their best. It has been my best
care situation for many years.
13 May 2025
My good friend was cared for by live in carers from IP Homecare for the last 6 years of her life. The care they provided enabled her to remain in her own home, which she' loved with all its familiarity, despite advanced dementia. It took a few goes to find the right carers but the IPH staff were
always responsive to my feedback and live in carers with the right skills set and approach to fit my friends needs were found. The carers we eventually had in place over the last 5 years, were well trained and knowledgeable and provided excellent, professional, personalised care. I know they made my friend feel cared for and even loved by them. Record keeping was detailed and daily. The office staff remained in regular close contact with the carer and myself, checking in with me by phone to ask if I had any concerns. I can't thank IPH enough for making the last few years of my friends life as good as it could be and enabling me to keep her in her own home.
12 May 2025
Generally the standard of care has been very good, communication is always very good between me and the Care Company and making sure that I am comfortable and that I am aware should things have to be altered. I can do that. As a company Independent People understand the importance of finding the
right carer For the right client which I appreciate.
30 April 2025
The company have been very quick and efficient in finding the right carer for my mum.
The carer is excellent and my mum loves her. My mum was hardly eating when we brought her home from the care home but the carer persevered and also thought of the idea of putting the protein powder prescribed by
the doctor into her tea because she had refused it when it was just mixed with milk. Since then my mum has grown stronger and even got some of her appetite back.
The carer encourages my mum to do her exercises and also spends a lot of time chatting to my mum.
25 April 2025
Very pleased with the arrangement. The carer has settled in well.
Seen a big improvement in mum after only 1 week. Hoping to be able to enjoy the outside in her wheelchair now weather has improved. Thank you
24 April 2025
I have received support from the Independant People since July 2024
My situation is very complex, but the staff have learnt how to manage my needs
They are kind and considerate at all times
They allow me to make choice and take risk
I have two support workers and they are both very different but
they adapt to what I'm doing on a day-to-day basis
I would recommend the Independant People for anyone to receive Support
When I contact the office to speak to the managers, they are all also amenable and support me
Latest Reviews for Independent People Homecare- Live-in Care
20 February 2026
I highly recommend Independent People. We have worked with a number of home care providers in looking after my elderly parents and we were very careful in our selection of the provider for live in care. IP stand out for 3 reasons :
1. They are professional and clear about the service they provide
and the costs with no hidden extras.
2. They are based locally and the manager, Jade (who is exceptional) is constantly involved to ensure that
everything runs smoothly and any issues are quickly resolved.
3. Communication is next level and we are constantly kept informed and updated. Jade supports us as well as
our parents and the carer, which is really appreciated !
With live in care there will always be issues and bumps in the road but IP and ourselves deal with these together to ensure continuous good care for my parents in the twilight of their years.
19 February 2026
It was necessary to find a company that could arrange the care for my sister as live in patient. This will allow my sister the added care and security in her own home. My daughter and wife were very impressed when they met Hadiya during a recent afternoon meeting during her time caring for my
sister. Her written profile matches our hopes after spending the afternoon with her. My sister is in her second month under the care of Independent People Home-Care. My family recognise the care team will be faced with difficult times caring for my sister. My sister is 96 years old and sadly is in her 5th year of dementia. My family were very relieved spending the extra time talking to the management, this greatly helped our decision in choosing the right company for my sisters daily care.
04 February 2026
I can not thank IP home-care enough for the support they give to my sister which enables her to live independently with confidence. Her carers are truly wonderful. They treat katy with respect and care and have spent time to truly get to know her needs and how best to help and encourage her. Her
field care supervisor provides an extra level of care and encouragement, always putting Katy's needs and wants as a priority. Communication is great brilliant and I have total confidence in what they are doing for my sister. It's so reassuring to me that she is being so well looked after. A few words from my sister, " I am happy with the service iphomecare provides, the carers are really good with communicating. I'm happy with the current carers I have. Everything is perfect and outstanding. " Thank you
08 December 2025
Couldn't recommend independent people home care enough. They went above and beyond when we found ourselves in a very difficult situation not long ago. Within a few hours they had managed to source and send a lovely carer called Zoe to live in and look after my elderly parents. Zoe was absolutely
fantastic, kind, and we felt very satisfied with the level of care they received from her. She managed to help us navigate through an extremely challenging time. Huge thank you to both this company and Zoe for their help. Michael
15 October 2025
Very professional service and high quality agency from what i have seen. We use them to cover gaps in private live in care rota for my father. Very responsive and clear communication. They are quite expensive but can react very quickly and have good carers from our experience.
26 June 2025
We have been thrilled with the home care provided to my Mum and her partner. From the first contact, to the assessment, to the matching process and then to the introduction of the carer. When I visited my Mum and her partner yesterday, I could instantly tell that they felt comfortable and supported
by their carer. Their carer is quiet, unassuming, friendly, attentive and very kind! She is going above and beyond in caring for my family, and yet encouraging their independence. Thank you to you all
19 June 2025
Independent People Homecare have provided live-in care to a family member for a number of years. We have received great service from the management and administrative team, and the care staff have been well-trained, respectful and considerate at all times. I would highly recommend the service to
anyone who is considering live-in care.
19 June 2025
We are very happy and the carer has become part of the family. Care is excellent & very thorough in all that is done. The carer is happy to cook and help us with all activities, so we feel very lucky to have the help.
13 June 2025
I have been extremely grateful for the care, commitment and professionalism of Mum's carer, who has been with her now for 5 months. Mum's dementia is progressing week by week - at times rapidly - but the carer has adapted brilliantly to every change in Mum's behaviours and capabilities. It is
incredibly reassuring to me to know that Mum is so well looked after every day, and it takes a big weight off my shoulders.
27 May 2025
This review may not do the service the justice it deserves, but I shall try. We are only a few days in with my mums live in carer and I can already 'take a breath' Mum was bed blocking the local hospital whilst waiting for a rehab facility, but wanting desperately to come home after nearly 4 weeks
in hospital. These wishes were granted when a plan was put in place for the carer to move In With her for 2 weeks. As I say we are only a few days in but already a lovely relationship has been built between the carer and my mum, and the contact with the organisers of this has been amazing. Caring for a loved one is a combination of sheer pride and exhaustion- with these few weeks we know that mum is going to be happy and safe in her own home- THANK YOU
27 May 2025
I couldn't ask for a higher standard of care to be given to mum over the last few years. Despite being in the late stages of Alzheimer's disease, unable to communicate, bedbound and blind, she is treated with such tenderness and dignity which has allowed me to step back and become a daughter once
more.
The carers are well trained and compassionate, nothing is too much trouble, they respect her home and make her as comfortable as possible.
Should any problems arise, they are taken seriously and dealt with immediately, which is reassuring. I would highly recommend Independent People Home-Care to anyone seeking live-in care for themselves or a loved one.
21 May 2025
We organised live in care for our Mum who has vascular dementia. Her main carer is our Dad who has cared for her for many years with very few breaks.
We had an excellent experience with the Care team and Coordinator/s who got to understand our Mum's needs and plan for Dad's respite break. They
professionally matched the most suitable carer and through much planning for the 'live in' care week everything went very smoothly. We can't thank the team and carer enough for enabling the care package we planned.
16 May 2025
Excellent customer service and any issues that have arisen have been dealt with straight away and all care staff are excellent and have enriched my clients life and provide a high standard of care the carer has settled very well as I use a combination of privately employed and care agency and the
care agency spent time to ensure we had the right carer for my client and had experience with Cerebral Palsy and they support my client in all her activities and my client is very happy with all the staff that we have had from agency. Would highly recommend to anyone that is looking for live in care.
16 May 2025
The two carers who came on holiday with us were great. Knowledgeable, friendly and hard working. They did everything we needed. They had peg experience and hoist experience. Would use this company again.
13 May 2025
Independent People is a fantastic provider focused on the quality of support rather than expansion. I feel like an equal partner in my care. With Independent People, I have been able to build a reliable team of professional carers who are really committed to giving their best. It has been my best
care situation for many years.
13 May 2025
My good friend was cared for by live in carers from IP Homecare for the last 6 years of her life. The care they provided enabled her to remain in her own home, which she' loved with all its familiarity, despite advanced dementia. It took a few goes to find the right carers but the IPH staff were
always responsive to my feedback and live in carers with the right skills set and approach to fit my friends needs were found. The carers we eventually had in place over the last 5 years, were well trained and knowledgeable and provided excellent, professional, personalised care. I know they made my friend feel cared for and even loved by them. Record keeping was detailed and daily. The office staff remained in regular close contact with the carer and myself, checking in with me by phone to ask if I had any concerns. I can't thank IPH enough for making the last few years of my friends life as good as it could be and enabling me to keep her in her own home.
12 May 2025
Generally the standard of care has been very good, communication is always very good between me and the Care Company and making sure that I am comfortable and that I am aware should things have to be altered. I can do that. As a company Independent People understand the importance of finding the
right carer For the right client which I appreciate.
30 April 2025
The company have been very quick and efficient in finding the right carer for my mum.
The carer is excellent and my mum loves her. My mum was hardly eating when we brought her home from the care home but the carer persevered and also thought of the idea of putting the protein powder prescribed by
the doctor into her tea because she had refused it when it was just mixed with milk. Since then my mum has grown stronger and even got some of her appetite back.
The carer encourages my mum to do her exercises and also spends a lot of time chatting to my mum.
25 April 2025
Very pleased with the arrangement. The carer has settled in well.
Seen a big improvement in mum after only 1 week. Hoping to be able to enjoy the outside in her wheelchair now weather has improved. Thank you
24 April 2025
I have received support from the Independant People since July 2024
My situation is very complex, but the staff have learnt how to manage my needs
They are kind and considerate at all times
They allow me to make choice and take risk
I have two support workers and they are both very different but
they adapt to what I'm doing on a day-to-day basis
I would recommend the Independant People for anyone to receive Support
When I contact the office to speak to the managers, they are all also amenable and support me