Cura Care Twickenham

She is not always the easiest of clients but their care and accommodation of her needs has been excellent and her wellbeing and happiness is at the heart of the care given to her. The level of care has been increased appropriately over the years and she now has 4 daily visits. Her care manager, Lavern, takes a very close interest in her well being and keeps us (her POA's) informed.

My initial enquiry was dealt with very promptly and the setting up of the care package was very smooth. Since then everything has gone well and I have no complaints.

The staff are professional and friendly. The personal care is excellent, the staff are well trained and supported by the management. I am very happy with the care I receive.

Thank you

Our neighbour who sadly passed away in October used Cura Care for many years before his death, we gotto know the girls who attended him very well, I can honestly say everyone of them looked after him with great kindness and care also keeping us well informed of any problems he had, we know that he was more than pleased with the attention and level of care he received from them on a daily basis. It was a very thoughtful and nice touch that at least 5 of the girls attended his cremation.

Overall, Cura Care were hugely supportive. Right from the beginning when arranging care, they really went out of their way to meet our needs in a changing situation. Mum has a minor physical impairment, but is cognitively fully with it, so they matched mum with a really suitable live-in carer, who could provide interesting conversation! Whilst we tried to arrange a "meet and greet" with the carer beforehand, this unfortunately wasn't possible to arrange. During the care, mum had an unexpected health emergency, with an ambulance needing to be called and then a few days in hospital. The carer was exceptional throughout; calm and collected when dealing with the emergency, communicative with the family throughout the situation, and really wanting to care for mum and do anything she could to help. We are hugely grateful for how she handled everything. This was an incredibly tricky period for the family, but it would have been impossible without such a capable carer who could really support

Very good

So thank you so much to everyone who helped me and I would recommend seeking help from them if needed.

Would highly recommend it.

The Cura Care team have been essential in helping me to look after my husband, who has advanced Parkinson's with Lewy Body Dementia, enabling me to keep him at home. They are kind, caring and very efficient. They are very well-trained and understand the difficulties and fluctuations related to my husband's condition. I would have no hesitation whatsoever in recommending this agency.

My husband, who suffers from Advanced Parkinson's Disease, has benefited greatly from the wonderful carers who support him daily and so have I. They are so kind, compassionate, and diligent as they work through his care plan, always with complete regard for his dignity. The staff liaise with me as and when they notice any concerns they have with his health. We consider his lovely carers as part of our family and we can't recommend them highly enough.

CuraCare has been providing nursing care at home for my sister-in-law from August 2022 until May 2024, when she moved into a care home. Her needs changed throughout that period, and CuraCare was always flexible in providing that care and would change their rotas at short notice. During that period, we met several members of their nursing team as well as the management team - and all of them were efficient, friendly, and polite. Above all, they put the care of my sister-in-law top of their priorities. I thoroughly recommend them.

The Cura Care team have been really good in helping to support my father to live at home over the last seven months. From the initial assessment down to the care provided, they have always given an exceptional level of service and have never missed a day's care. They have kept to the same team supporting my father, which has also helped due to his dementia and have notified me on a couple of occasions when he hasn't been his normal self, something that can only be noticed if the same people see him all the time. Thank you.

Cura Care provided excellent care for my mother in her last eight months of life. I was impressed by their kindness, flexibility and reliability. I was able to hand over a lot of responsibility to them - this was crucial for me as I was taking care of my mother on my own. They were always easy to contact and would change their schedule quickly when needed. They assisted many times at short notice when my mother was discharged from hospital. Above all, the carers they employed were deeply caring, gentle and kind. My mother found great comfort and friendship with several of her regular carers. Cura Care always gently encouraged my mother to keep moving as much as possible. They constantly adapted to her ever-changing needs. I highly recommend Cura Care if you are looking for flexibility and friendly care.

Cura Care have been looking after my mother since July 2021. The biggest compliment I can give them is that my mother thinks they are her friends. The care team sit with her, wash and dress her and hold her hand. They also alert the office manager to any issues and keep me fully updated. Both the manager and her carers I have the utmost respect for.

Our mother was cared for by Cura Care for the last year of her life. We have nothing but praise for the staff at all levels. They showed great kindness, respect, understanding and professionalism. As our mother's needs increased, Cura Care were always happy to adapt the amount of care they provided. We were particularly impressed by the carers' system of assessing and noting her varying state of health and acting on this where necessary. As we, ourselves took some active part in her care, we very much appreciated the excellent communication between us.

We would highly recommend Cura Care to any of our relatives, friends and neighbours.

We find the staff to be courteous, helpful and efficient in dealing with all our telephone and email enquiries. The one problem has been with the accounting system but that now has been resolved, hopefully. The review in relation to the care is in some ways difficult since we are not "on-site" and the pandemic prevents us from visiting. However, we do not receive any complaints from our Aunts who would let us know if any problems arose. We are in touch with them on a regular basis.

Cura Care provides excellent quality carers whose professionalism and kindness are always appreciated by myself and my father. The wider support team are always on hand and keep in regular contact with myself and my father.

My father could not have had better, more loving care over the last two years of his life. Everyone at Cura Care (from the carers to the office staff) was wonderful - helpful, flexible and responsive to his changing needs. I can't imagine how we would have coped without them.