Cura Care Twickenham

46 Crown Road, St Margarets, Twickenham TW1 3EH
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9.6 24 Reviews
  • Cura Care Twickenham, Twickenham
CuraCare Twickenham provides trusted home care and support services to older people living at home. The passionate Twickenham care team delivers tailored support ranging from hourly visits to 24-hour live-in care. Personalised care for peace of mind.

This is a local, family run, award winning business that puts people at the heart of everything they do. CuraCare was founded on values based around the care its founders would want themselves if they ever needed it. They don’t believe in off-the-shelf packages and automated telephone lines, but rather in a local, friendly one-on-one service that they take time to tailor to suit every client.

Their mission is to enrich the daily life of their clients, not just maintain it. They truly believe that everyone should be able to receive the highest quality of care in the comfort of their own home. You won’t be just a client to Curacare, you will be a friend.

CuraCare’s founders are passionate about care and equally passionate about their carers, who are at the heart of what they do. As a growing local business, they are continuously on the look-out for exceptionally compassionate individuals, who would find enabling and supporting clients to live comfortably and independently in their own homes as rewarding as they do.

Care Provided by Cura Care Twickenham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £38.50 – £40
  • Weekly Live-in Care Fees: £1500 – £2000

These prices are only a guideline, please contact Cura Care Twickenham to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Sophie Ambridge (Care Manager)
9.6

Cura Care Twickenham has a Review Score of 9.6 (9.605) out of 10, based on 7 reviews in the last 2 years.
Over all time Cura Care Twickenham has 24 reviews.

Overall Experience
  • 21
  • 3
  • 0
  • 0
  • 0
Date Published
  • 24
  • 2
  • 2
  • 7
  • 17
Reviewer Connection to Cura Care Twickenham
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
Total of 24, showing 21-24
Review from Jacob D (Relative of Client) published on 8 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cura Care offer a fantastic service, their carers are very friendly and the management team are incredibly accommodating and understanding. I would recommend them to anyone with a loved one who needs some home care, 10/10.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Allan D (Friend of Client) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very efficient and friendly service, nothing is ever too much and they genuinely care. Outstanding!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Harry L (Client) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everybody at Cura Care was very helpful at all times. When there were problems they solved them as quick as possible. Communication, which is a key issue, was always very efficient.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David M (Son of Client) published on 3 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother has been looked after by Cura Care. She has visits twice daily, one in the morning and another in the evening.
She looks forward to the visits and is well looked after. The individual carers are experienced and able to our mother’s needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Cura Care Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Cura Care Twickenham is calculated as follows: ( (38 Excellents x 5) + (4 Goods x 4) ) ÷ 42 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cura Care Twickenham is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (22)

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Meet the Team (10)

Adrian

Adrian Mullins

Job Title: Managing Director Joined: 2011

My core principles for ensuring high-quality customer service and first-rate care come from previous work in both the health and hospitality sectors, as well as personal experience.


Sadly, I had witnessed some poor levels of service being delivered to the older people in a care setting. I saw firsthand how moving an individual into unfamiliar surroundings, such as a nursing home, could lead to deterioration.


I have also been where many reading this are. I have personal experience of trying to find the best care at home for my grandmother. These combined experiences prompted me to establish CuraCare. Together, Ciara and I strive to deliver a service we’d wish to receive ourselves.


Socially, I’m a keen Scuba Diver, which ties in nicely with my fondness for travel. Closer to home, I enjoy catching up with friends, and I like cycling.

Ciara

Ciara Mullins

Job Title: Director Joined: 2011

I am lucky enough to have firsthand experience of caring for my Grandad in his own home for nine years. Looking back, there was negligible information or support available to my family at the time. Therefore, I truly understand what our client and family can be experiencing, and I passionately believe in the value of the service our expert team delivers every day.


My early career in TV sports production & sports sponsorship served me well in honing skills which I now bring to bear in jointly running our award-winning, family-run service.


Adrian founded CuraCare in 2011, and we are still an independent business to this day. Together, we have done every role in the business. We truly appreciate our like-minded, caring and professional team.


Outside work, I love to travel, enjoy horse riding and singing, as well as attending sports events.

Rob

Rob McLaughlin

Job Title: Operations Director Joined: 2024

I have worked within the healthcare sector for most of my career ranging from the health and fitness market through to Care Home providers and now Home Care. I thoroughly enjoy getting to meet and know our clients and their families.


In my spare time, I like to keep active by playing a variety of sports and going on long walks with my dog. I volunteer at my local sports hub, providing football coaching to my local community.


As the Operations Director for CuraCare, I’m proud to be part of a team of like-minded individuals striving to bring the highest quality of care whilst ensuring we are focused on an individual’s wishes and wellbeing.

Sanjay

Sanjay Kumar

Job Title: Finance Manager Joined: 2022

I am originally from Pakistan and moved to the UK in 2019 to pursue a master’s degree in international finance and accounting. Prior to this, I completed my ACCA qualification in Pakistan and gained valuable experience working as an auditor.


Outside of work, I enjoy watching cricket, swimming, and travelling. I’m passionate about meeting new people and learning about different cultures, which allows me to continuously broaden my perspective and appreciate diverse perspectives.


I’m passionate about making a meaningful difference in people’s lives. Working in the care sector allows me to use my skills in a way that supports a greater purpose, enhancing the lives of those who need care and support. I find this incredibly rewarding.

Umu

Umu Koroma

Job Title: In House Trainer Joined: 2016

I’m the In-house Trainer at CuraCare. I joined the company as a Care Assistant and have progressed to head up our in-house training programme, winning a few awards along the way! My background in social psychology helps me understand people better and support our team through meaningful, effective training.


Outside of work, I absolutely love cooking, travelling to new places, and spending time at the theatre.


Whether I’m trying out a new recipe or exploring a different city, I’m always looking for new experiences and inspirations.


I’m passionate about helping others grow and feel confident in what they do. I love working in care because I love supporting people who are unable to live a normal life, by giving them the necessary support to live a dignified life.

Sophie

Sophie Ambridge

Job Title: Branch Manager Joined: 2021

I chose to work in care because I believe every person deserves to feel safe, respected and comfortable in their own home, especially when they are facing challenges due to age, illness or disability.


I was drawn to this field because I can make a positive impact on those who need it most. I enjoy getting to know our clients and supporting them to live independently.


Outside of work, I love socialising with friends and listening to live music. Summers are spent going to music festivals and enjoying being outside in the sometimes (most times) unpredictable weather! I am a lover of the sun and like to spend long weekends travelling to explore new places. But like most, I enjoy binge-watching series or documentaries to relax!

Lavern

Lavern Amoni

Job Title: Client Services Joined: 2022

Self-proclaimed snack queen, serial series-binger, I am also a lover of a good belly laugh. I once finished an entire series in one night, snacks included, of course!


I used to be that kid who played every sport at school, basketball, netball, and even a little track (yes, I was that competitive). These days, my cardio comes from dancing in the kitchen or fast-forwarding to the best part of a show.


Music is my happy place, whether it’s setting the vibe, lifting my mood, or helping me through tough days; there’s a song for everything. I can name a song from a few seconds of the beat.


I love being there for others. Making people feel safe, seen, valued and cared for is a kind of impact that sticks and that’s what drives me every day.

Alexina

Alexina Wallace

Job Title: Care Coordinator Joined: 2020

I have worked with Cura Care for 4 and a half years.


In my spare time, I very much enjoy doing all sorts of creative hobbies, for example, baking and painting. My favourite thing to do is to make fresh bread with a variety of flavours weekly and hand it out to family to try.


I enjoy working in care because it enables me to make a positive difference to people’s lives. It is important to me to see other people happy, as that makes me happy! I feel satisfied that the work we do makes our clients ’ lives more enjoyable, which puts a smile on my face.

Cathrine

Cathrine Nyamayaro

Job Title: Care Supervisor Joined: 2022

I have over six years’ experience working in the care sector, three of which have been with Cura Care.


I enjoy learning new skills, cooking, and spending time outdoors, especially during summer days. I am fluent in 6 languages. I am a huge fan of medieval television series and have a collection of A Song of Ice and Fire books by George R R Martin.


I was drawn to the healthcare space because I wanted to make a difference in people’s lives. To me, care work is a lifestyle, not just a job. I am passionate about supporting our care team.


I enjoy building strong relations with our clients and their families. It creates a sense of belonging and reduces isolation. I know what I do helps them to live independently in their own homes, and I find satisfaction in bridging that gap.

Jennifer

Jennifer Saunders

Job Title: Administrator Joined: 2021

A retired Lloyds broker and business owner, I have also previously been a Director of a Cancer Charity, and Polo Club and a Residents Association Chair.


I somehow had time for hobbies, which used to include sky diving, skiing, windsurfing, scuba diving, underwater and land photography, safari, Formula 1, travel, cooking and politics.


Now that I’ve slowed down a little, I continue to enjoy F1, cooking, dining out, socialising and playing Bridge.


For almost the last 4 years, I’ve really been enjoying my part-time employment at CuraCare.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cura Care Twickenham to verify any information. View our terms and conditions. Cura Care Twickenham has an Enhanced Service - more info.