Above & Beyond Care Ltd - Ipswich

I would happily recommend this company.

All the carers are very kind and perform their tasks professionally. At all times they are dressed smartly and are all welcome here.

I would highly recommend Above and Beyond Care without hesitation.

I think Above and Beyond carers are such a very well organise and wonderful company. Every carer is first class at what they do and nothing is to much trouble and they always are polite and happy while attending to my mother's needs they all deserve a big pat on the back they are far the best company we have had.

The visiting carers are almost always prompt and go about their tasks in an efficient but friendly manner, most of the carers have a lot of experience to draw on and can offer advice and suggestions which are often invaluable. The office support is always helpful and aware of our needs, responding quickly to any requests for changes in rota and offer suggestions to make our use of the service more suitable to our needs.

Other than what has been mentioned, overall, an honest and caring attitude by the carers is very refreshing.

My carer always comes in with a smile and hello and also asks how I am today. When I am having personal care done my carer always treats me with dignity. When I ring up I find the management very friendly and easy to talk too. I always look forward to my carer coming, as so caring and kind.

Our carer is very reliable and goes the extra mile in supporting my mother. They are very conscientious and uses initiative, together with a common sense approach to looking after my mother's housekeeping requirements.

Care Treatment - Mostly very good from two carers. One carer not so good.

My brother-in-law has an involuntary bowel and dementia. The staff will greet the client, make a cup of tea, coffee and breakfast if required. Will ask to take him with help if necessary to the bathroom. If he will let them. If not they will suggest bringing a bowl of water to him, wash and pad change. They mop bathroom, change bedding, clean sides down in kitchen and wash dishes, and will have a chat while filling in the care report daily.

I have been fortunate enough to have received care from the agency for years or cannot speak to highly of all their carers and of the organisers. They have made living on my own so much more possible and bearable than it would have been without their kindness and thoughtfulness.

The named agency is by far the best we have had, it gives excellent service and is extremely well run. Any minor problems which occasionally arise are quickly dealt with, they are very easy to talk to and very easy to get in touch with if needed. The care my mum gets from these carers is excellent the carers themselves are very friendly and easy to communicate with. They give excellent service and have done from the day we started with them. I wouldn't hesitate to recommend them to anyone.

I would like to thank Above and Beyond for a really supportive service in helping a family to cope at such short notice with my Dad's hospital appointment.

From phoning and asking at 24 hours notice for an escort to take Dad to an eye clinic appointment to taking him back to the home safely, your staff have provided a truly professional service.

Above & Beyond when I phoned said I will try when many agencies just said no. For them finding the perfect person to deal with a very cantankerous elderly man who hates not being able to cope himself, I have to say amazingly my Dad really liked him, can you pass on my own and Dad's thanks to him. I would have no hesitation in recommending your services.

A big thank you as I was very lucky to have found Above and Beyond in what was a really stressful time.

Merry Christmas.

I am more than delighted with the agency and staff. They are all, without fail, friendly, efficient and professional. They understand the difficulty for my parents in accepting that they needed care in order to remain in their own home and have persevered when objection has been made by my parents on their more confused days. Their home appears cleaner, smells fresher, my mum's badly soiled bed is always freshly made up and the sheets laundered. This is not a nice task but it's all done with a smile.

I am extremely happy to recommend ABC to anybody. They actually do achieve what we all want, perfect care for our much loved parents when we cannot be there.