Heydays Care and Support Services Ltd

Heydays started looking after my mum two weeks ago. Both my parents were very nervous about it, but the experience has been absolutely wonderful, and the level of care couldn't be any better. All the carers are absolutely lovely. They are so kind and patient. Mum has quite complex mobility issues, and it was difficult to hand her over to someone else. Having met all the carers, I don't know why we hesitated. The communication between the office and between carers is excellent. They worked really well with O.T. and responded brilliantly to O.T.'s plan and to mum's needs. We couldn't be happier with her days.

Heydays have made a huge amount of difference to our lives. The care my husband receives from them is first class, and I cannot thank them enough.

I would never go to any other company. It's like having an extended family.

Everything is ok, but don't like getting different people.

Heydays is a great team. They have lovely carers who are committed and dedicated to supporting me and my family. Some of the carers go above and beyond and this is a real credit to heydays. The staff are very knowledgeable and very hard working. They make sure that I have everything I need/want before they leave my house. They made me feel very comfortable during a time when I was really anxious about having home care. Nothing is ever too much trouble for them. Keep up the great work! Thank you

We highly recommend Heydays. Any contact over the phone was dealt with kindness, professional and friendly. Nothing too much trouble. The care staff are kind, and caring and go above and beyond. Mum was treated with dignity and good humour. They enabled mum to live in her own home until she needed full-time care.

A very reliable care company. Staff are friendly and inform me if there is to be a change of day or time. I am fortunate - at the moment - that I require sitting and shopping service.

I appreciate that there will always be staff with whom he may not get on with.

All the staff are lovely, so nice and kind and very helpful. I have nothing but praise for them.

All good carers and management.

The carers looking after my late mum were such kind individuals, always looking out for mum's welfare and happiness and wanting to make sure she was in a good place before they left after each visit. Some would go the extra mile and just buy a product or item that mum needed, sometimes they stayed extra time because mum may be anxious or had misplaced an item, making them a bit late for their next appointment, but they cared and didn't want to leave her alone until mum was settled. The whole team in Grange are very professional and work closely together to provide the best service. They really do care deeply about their clients and want to help them so much.

I have been using Heydays Care and Support for the past six months. I am happy with the care I have received. The girls are all very friendly and efficient with my care.

On his first visit, your carer was in the bathroom and watched how I got into it and then advised me of a much better and safer way. He repeated this on leaving the bath. This regular presence allows me to continue to enjoy a bath without perhaps slipping and hurting myself. A bath I much look forward to! He also washes my hair! Much better than doing it over the sink!

My experience with Heydays has always been good, the staff are caring, helpful, and at all times treat my husband with dignity and respect, they keep an eye on me as well, if I am a bit down there is always a hug if I need one, they are a great team and very special part of our lives.

Not having a car and not being well especially in winter, the Tuesday calls are invaluable as are the cheery varied faces.

Twenty years of constant care in a monumental approved of care happiness and support in times of need.

The team are fantastic, very polite, helpful, kind and caring to me.

Heydays is a fantastic care company. My Mother receives top class care every morning and her carers go above and beyond the call of duty. I cannot praise enough the undivided care and attention her main carer gives her. Nothing is too much trouble for Heydays carers and it's the little extras they provide that makes them so special. Thanks to you all.

The carers are on time and ate not swapped around so there is continuity.

Excellent experience: been helped to travel to and fro to lunch club and also to and fro for nailed to be varnished. Help given to use my computer and also to help my husband to get our TV's on and working. Carers go out of their way to sort out any problems I might have. Anu extra shopping needed they will try to get us. All carers are welcome and kind and supportive.