Bluebird Care Aylesbury

2nd Floor, Brooke House, Market Square, Aylesbury HP20 1SN
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9.7 26 Reviews
  • Bluebird Care Aylesbury, Aylesbury
Bluebird Care (Aylesbury) is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. They offer a full range of care services ranging from a 15-minute visit through to full Live-in care, where a suitably matched care assistant lives in the customer’s home. As with all of Bluebird Care’s packages, the Live-in care service is completely personalised to individual customers and provides the ultimate in safety and protection.   

With kindness and compassion, their highly trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35

Double charge on bank holidays

These prices are only a guideline, please contact Bluebird Care Aylesbury to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • George Morris (Manager)

Bluebird Care Aylesbury Reviews (26)

9.7

Bluebird Care Aylesbury has a Review Score of 9.7 (9.738) out of 10, based on 18 reviews in the last 2 years.
Over all time Bluebird Care Aylesbury has 26 reviews.

Overall Experience
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Date Published
  • 26
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Reviewer Connection to Bluebird Care Aylesbury
  • 10
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Total of 26, showing 1-20
Review from Malcolm H (Son-in-law of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very happy with the service provided by Bluebird Care. It has been comforting for her to recieve such friendly and professional personal care at her flat. The office staff too have been excellent with the setting up and dealing with any queries or requested changes. It has been reassuring
for us as her family, knowing that she is in good hands. Many thanks!
I would highly recommend this company.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for taking the time to leave us this lovely review! We are so glad you and your mother are happy with the service.

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Review from J T (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady that came to see me was polite and talkative. I would consider using your service again for friendship if I got lonely. A warm and friendly service.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for taking the time to complete this review - I am glad you was happy with the service and we hope to see you again in the future!

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Review from Shiela A (Client) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience - very professional - uniforms worn at every visit - aprons + gloves always used. Girls all lovely and willing to do anything asked of them. Absolutely nothing to complain about and would recommend your company to anyone in need of your services. Excellent experience.
Reply from George Morris, Director at Bluebird Care Aylesbury

Thank you Sheila for taking the time to leave your positive feedback.

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Review from R B (Husband of Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Night-time care for my wife: reliable and competent.
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Review from B S (Client) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its been excellent.
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Review from Elaine T (Daughter of Client) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've been with the company a couple of months and so far can't fault the service.
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Review from D C (Client) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Main carer has been/is absolutely superb. Could not ask for better care, very thoughtful, proactive and everything running very smoothly.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your feedback, I am glad to hear you are so happy with your allocated care worker and will be sure to pass on your lovely comments.

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Review from T S (Client) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not knock them, they are so polite and helpful. They do everything they need.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for taking the time to review us! I am so glad you are happy with the service.

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Review from R B (Son of Client) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Bluebird Care has been very positive. They are all polite and efficient workers. They spend the time to engage with my father as well as do the tasks. Also, Bluebird are excellent with communication over the phone and in person. Also, in regard to email correspondence, excellent service
given.
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Review from Jayne G (Daughter of Client) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird Care has been wonderful to my dad, who is 93. It has taken us time to introduce him to care as he is very independent but it is peace of mind for me and he is very happy and comfortable with the carer who not only gives him support but is already a friend. Nothing is too much trouble and he
is treated with dignity and allowed to remain as independent as possible.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your wonderful review, Jayne. I am so glad you and your father are happy with the service.

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Review from C E (Daughter of Client) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have experienced excellent care for my parents from Bluebird Care. All the carers have been punctual, kind and considerate. They have helped out preparing meals and helping my mum to shower and dress.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your review. We are so glad we can provide a good service to your parents and it is a pleasure caring for them.

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Review from Teresa J (Daughter of Client) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care. My mum didn't stop talking about how nice the carers were. They did everything she needed and were also very good at just listening and talking to her when she needed it. The whole service from Bluebird Care is outstanding.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your lovely feedback, Teresa. I am so glad your mother was happy with the care provided.

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Review from K P (Son of Client) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service we receive from Bluebird Care is fantastic. All the carers are so friendly, helpful and treat Mum in such a dignified and caring way. As a family, we have complete peace of mind that Mum is in safe hands. All of the office team are quick to respond to emails if we have any questions. The
new online app is also great as I can see any information I need if I'm away from home.
Reply from Leah Buckingham, Manager at Bluebird Care Aylesbury

Thank you for your kind words. It is a pleasure providing care for your mum.

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Review from Matthew F (Son of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been working with Bluebird Care Aylesbury now for a couple of years and have found both the management team and the care team members very pleasant and helpful to work with.
They have been very accommodating to changes as the needs of my mother and her partner have flexed and changed over a
period of time and have always maintained regular reviews with both myself and my mother and her partner to make sure they get the most appropriate level of care to their needs.
On top of that, the carers that visit are always very friendly and helpful with some of the more regular team members becoming fond friends of my mother and her partner.
Thanks to all the team at Bluebird.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your kind words, Matthew. We are glad you and your family are happy with the service.

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Review from S M (Daughter of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers who look after my dad are very kind and considerate. The office team promptly deal with any concerns and feedback. Bluebird Care has supported us in looking after my dad at home over the past 4 years and for this, we as a family, are very grateful. I would recommend this company to others
seeking care for their loved ones.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your review. We appreciate the feedback and are glad you are happy with the service.

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Review from Nicholas F (Client) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was fortunate for the hard work Bluebird Care put into pairing me up with my regular carer. he is ideal for my needs, always showing me courtesy when providing support. I need to do regular things such as shopping and other occasional things such as posting or collecting something. I get things done
with him in the background if I need help or advice so have to say my quality of life is so much better with the support I get from Bluebird Care.
Reply from Leah Buckingham, Manager at Bluebird Care Aylesbury

We are glad to know that you are happy with your regular care worker. Thank you for your kind words.

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Review from Janet S (Private Carer of Client) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
For two years Bluebird were the carers for my client until I took over full-time care in May of this year. They now cover when I am on holiday. My client is extremely satisfied with the service from the staff. Everyone who visits her is efficient, caring and very friendly.
Reply from Leah Buckingham, Manager at Bluebird Care Aylesbury

Thank you for the lovely feedback. All the team enjoyed visiting your client and wish her all the best!

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Review from Claire S (Daughter of Client) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Aylesbury have been visiting my dad once a day to assist him with washing/dressing etc. in the morning to take some of the pressure off my mum. We have been very impressed with the service they provide from the very first assessment visit. The girls in the office are always very helpful
and accommodating if we have to alter times for other appointments etc. Everyone one of the carers has been excellent. My dad likes to chat and they are all really friendly as well as being proficient at what they do. Bluebird touch base with my parents regularly to make sure they are still happy with everything. It is a relief to us as a family to know that he is in such good hands.
Reply from Sammie Macknight, Care Manager at Bluebird Care Aylesbury

Thank you for your kind words, Claire. It is a pleasure caring for your father.

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Review from D S (Daughter of Client) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Bluebird Care Team Aylesbury are an exceptional group of people, professional and very caring.
Compassionate, attentive, reliable, insightful, nice and good value for money
It is so reassuring to know that my mother is being treated with dignity and care. I know that my mother is safe in the care
of these wonderful, dedicated people.
Reply from Leah Buckingham, Manager at Bluebird Care Aylesbury

Thank you for the lovely review. This will be passed onto the whole team.

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Review from C T (Daughter of Client) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are happy with the standard of care provided by Bluebird Care.
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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Bluebird Care Aylesbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Bluebird Care Aylesbury is calculated as follows: ( (83 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Aylesbury is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (3)

Sammie

Sammie Macknight

Job Title: Care Manager Joined: 2015

I have worked specifically in Domiciliary Care for over 13 years and have gained a great passion for my career in care, and making a difference in people’s lives where I can.


Over my time with Bluebird Care since 2015, I have taken on many roles from Care Worker to Supervisor, Care Coordinator and now Care Manager.


This gives me great knowledge, experience and understanding of each integral part of maintaining safe, effective person-centred care for each of our customers. I always ensure I take time to get to know each customer we care for and their needs, and I will always aim to go above and beyond to provide the highest standard of care.

Emily

Emily Keeler

Job Title: Care Supervisor Joined: 2023

Emily has over five years of experience in domiciliary care, holding various positions, including Care Assistant, Care Coordinator and Care Supervisor. Emily's extensive experience in these roles has enabled her to develop a deep understanding of the care sector, and she has gained a reputation for being a reliable and compassionate care professional. Emily is one of our experienced Care Supervisors and she focuses on maintaining the safety and happiness of all our staff and supporting our customers, ensuring they are safe and well cared for.


Emily is working hard towards her NVQ Level 5 in Health and Social Care. This qualification is a testament to her commitment to improving her skills and knowledge, and it will enable her to provide even better efficiency within her role. Emily's passion for her work and dedication to her clients make her a valuable care team member.

Emma

Emma Gray

Job Title: Care Coordinator Joined: 2024

Emma originally worked as a payroll manager for several years before joining the health and social care industry as a care assistant in 2013 supporting customers health, safety and well-being.


In her time she has gained a wealth of knowledge and experience working with younger/older adults as-well as adults with mental health and learning disabilities. Through dedication and hard work, she progressed through various roles within the industry before becoming a care coordinator. She is also a qualified moving and handling ‘train the trainer’ and now working towards her diploma/NVQ level 5 in care management.


Her primary role as a care coordinator is to ensure we deliver high quality care with correct allocation of staff and supporting customers to continue to live independently at home.


Emma is very enthusiastic about arts and crafts, baking and have a huge passion for crochet and charity work.

Frequently Asked Questions about Bluebird Care Aylesbury

What Type of Services does Bluebird Care Aylesbury offer?

Bluebird Care Aylesbury offers Home Care.

How many Carers does Bluebird Care Aylesbury employ?

Bluebird Care Aylesbury employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Aylesbury to verify any information. View our terms and conditions. Bluebird Care Aylesbury has an Enhanced Service - more info.